Melbourne, 3004, VIC,
Australia
Alfred Health Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Alfred Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10519 Alfred Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alfred Health has purchased the following applications: Xero for ERP Financial in 2021, LiveHire ATS for Applicant Tracking System in 2023, Oracle Cerner Millennium for Electronic Health Record in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alfred Health is running and its propensity to invest more and deepen its relationship with Xero , LiveHire , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alfred Health revenues, which have grown to $1.76 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alfred Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xero | Legacy | Xero | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHire | Legacy | LiveHire ATS | Applicant Tracking System | HCM | n/a | 2023 | 2023 |
In 2023 Alfred Health deployed LiveHire ATS as its Applicant Tracking System. The LiveHire ATS instance is embedded on the Alfred Health website to provide external candidates direct access to job postings and application workflows.
The implementation centers on core Applicant Tracking System capabilities typical for a large healthcare employer, including job requisition publishing, candidate profile management, configurable staged hiring workflows, and capture of certification and credential documentation. LiveHire ATS was configured to centralize applicant records and to support parallel hiring workflows for clinical roles and corporate support functions within Alfred Health.
Operational coverage targets Alfred Health Talent Acquisition and HR teams across hospital sites and support services, with the Applicant Tracking System serving as the primary external entry point for applicants. The deployment is positioned to exchange candidate records with backend HR systems and rostering platforms through standard ATS connectors, ensuring downstream handoff of hire data into payroll and employee records workflows.
Governance emphasis includes centralized requisition approval, role based access controls for hiring managers and HR administrators, and structured capture of clinical credential evidence to support regulatory and credentialing processes. Rollout and adoption are organized around departmental activation and targeted user training to align hiring operations with hospital credentialing and compliance requirements.
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Core HR | HCM |
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2014 | 2014 |
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Learning and Development | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2014 | 2014 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cerner Millennium | Electronic Health Record | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Alfred Health implemented Oracle Cerner Millennium as its Electronic Health Record across a large fast paced public health environment supporting 8000 users, 4500 client machines and 200 servers. The deployment positioned Oracle Cerner Millennium as the primary Electronic Health Record platform for first point of contact clinical and administrative workflows, with operational expectations of fixed on first call resolutions and adherence to IT Service Delivery KPI goals.
The implementation included configuration of core Electronic Health Record capabilities typical for the category, including patient administration, clinical documentation, order entry and scheduling workflows, with local user administration for CERNER Millennium integrated into broader desktop tooling. The environment operated against a Windows 7, 8.1 and 10 desktop estate and MS Office 2010, 2016 and 365 productivity suite, requiring application configuration for mixed client compatibility and session management.
Oracle Cerner Millennium was managed alongside and integrated with a set of hospital systems explicitly administered by ITS, including iPM, RAPID CMI, KRONOS for workforce scheduling, Cisco Unity Connection and Nortel telephony systems, as well as infrastructure services such as MS Exchange, Microsoft Active Directory and Citrix. These integrations supported authentication, messaging and workforce management workflows, and required coordination between EHR application administration and infrastructure teams for user provisioning and session delivery.
Operational governance centered on a centralized service desk model, triaging incidents and requests via email and an online HEAT Portal, escalating to specialist teams or vendors when required and maintaining customer updates through resolution. Day to day responsibilities emphasized user administration for Alfred Health software, vendor liaison, incident triage and meeting IT Service Delivery Team KPI targets while operating Oracle Cerner Millennium in a tightly controlled clinical IT environment.
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Electronic Health Record | ERP Services and Operations |
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2024 | 2024 |
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Hospital Management | ERP Services and Operations |
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2021 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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Event Management | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Shopping Cart Management | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2008 | 2008 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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