Alfred Health
55 Commercial Rd,
Melbourne, 3004, VIC,
Australia
Melbourne, 3004, VIC,
Australia
61 3 9076-2000
Healthcare
Alfred Health Technographics
Alfred Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alfred Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10519 Alfred Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alfred Health has purchased the following applications: Xero for ERP Financial in 2021, LiveHire ATS for Applicant Tracking System in 2023, Oracle Cerner Millennium for Electronic Health Record in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alfred Health is running and its propensity to invest more and deepen its relationship with Xero , LiveHire , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alfred Health revenues, which have grown to $1.76 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alfred Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alfred Health Tech Stack and Enterprise Applications
Alfred Health ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xero | Legacy | Xero | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, Alfred Health implemented Xero as its ERP Financial application to centralize bookkeeping and day to day financial entry for the MSBase Foundation operations located at The Alfred Centre, Level 6, Melbourne. The deployment is positioned to support the MSBase Operations team which is housed in the Monash Central Clinical School and to standardize accounts management across clinical research and administrative activities.
The Xero implementation focuses on core financial modules consistent with ERP Financial functionality, including accounts payable, accounts receivable, general ledger transaction entry, invoicing and bank reconciliation workflows. Configuration emphasizes accurate, up to date Xero entry and maintenance of AP and AR schedules, reflecting the bookkeeping responsibilities described for a part time 0.6 FTE bookkeeper role.
Operational coverage centers on the MSBase Operations team of six and adjacent finance and administrative staff who manage relationships with external industry partners and active MSBase members. The implementation is localized to Alfred Health facilities in inner southeast Melbourne and supports finance, operations and research administrative functions rather than enterprise wide corporate systems.
Governance and process changes are organized around a small, dynamic team structure, with the dedicated bookkeeper responsible for timely ledger maintenance and administrative reconciliation tasks, supported by executive operations leadership. Standard bookkeeping controls and role based responsibilities are embedded in day to day workflows to ensure consistent Xero ERP Financial data entry and schedule upkeep.
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Alfred Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHire | Legacy | LiveHire ATS | Applicant Tracking System | HCM | n/a | 2023 | 2023 |
In 2023 Alfred Health deployed LiveHire ATS as its Applicant Tracking System. The LiveHire ATS instance is embedded on the Alfred Health website to provide external candidates direct access to job postings and application workflows.
The implementation centers on core Applicant Tracking System capabilities typical for a large healthcare employer, including job requisition publishing, candidate profile management, configurable staged hiring workflows, and capture of certification and credential documentation. LiveHire ATS was configured to centralize applicant records and to support parallel hiring workflows for clinical roles and corporate support functions within Alfred Health.
Operational coverage targets Alfred Health Talent Acquisition and HR teams across hospital sites and support services, with the Applicant Tracking System serving as the primary external entry point for applicants. The deployment is positioned to exchange candidate records with backend HR systems and rostering platforms through standard ATS connectors, ensuring downstream handoff of hire data into payroll and employee records workflows.
Governance emphasis includes centralized requisition approval, role based access controls for hiring managers and HR administrators, and structured capture of clinical credential evidence to support regulatory and credentialing processes. Rollout and adoption are organized around departmental activation and targeted user training to align hiring operations with hospital credentialing and compliance requirements.
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Core HR | HCM |
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2014 | 2014 |
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Learning and Development | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2014 | 2014 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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Alfred Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cerner Millennium | Electronic Health Record | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Alfred Health implemented Oracle Cerner Millennium as its Electronic Health Record across a large fast paced public health environment supporting 8000 users, 4500 client machines and 200 servers. The deployment positioned Oracle Cerner Millennium as the primary Electronic Health Record platform for first point of contact clinical and administrative workflows, with operational expectations of fixed on first call resolutions and adherence to IT Service Delivery KPI goals.
The implementation included configuration of core Electronic Health Record capabilities typical for the category, including patient administration, clinical documentation, order entry and scheduling workflows, with local user administration for CERNER Millennium integrated into broader desktop tooling. The environment operated against a Windows 7, 8.1 and 10 desktop estate and MS Office 2010, 2016 and 365 productivity suite, requiring application configuration for mixed client compatibility and session management.
Oracle Cerner Millennium was managed alongside and integrated with a set of hospital systems explicitly administered by ITS, including iPM, RAPID CMI, KRONOS for workforce scheduling, Cisco Unity Connection and Nortel telephony systems, as well as infrastructure services such as MS Exchange, Microsoft Active Directory and Citrix. These integrations supported authentication, messaging and workforce management workflows, and required coordination between EHR application administration and infrastructure teams for user provisioning and session delivery.
Operational governance centered on a centralized service desk model, triaging incidents and requests via email and an online HEAT Portal, escalating to specialist teams or vendors when required and maintaining customer updates through resolution. Day to day responsibilities emphasized user administration for Alfred Health software, vendor liaison, incident triage and meeting IT Service Delivery Team KPI targets while operating Oracle Cerner Millennium in a tightly controlled clinical IT environment.
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Electronic Health Record | ERP Services and Operations |
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2024 | 2024 |
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Hospital Management | ERP Services and Operations |
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2021 | 2022 |
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Alfred Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Event Management | Collaboration |
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2019 | 2019 |
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Alfred Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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Alfred Health eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shopping Cart Management | eCommerce |
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2020 | 2020 |
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Alfred Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2015 | 2015 |
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Alfred Health ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Alfred Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Alfred Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2008 | 2008 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Alfred Health CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Alfred Health
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Director, Information Development Division | Director | IT | |
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Director Medical Workforce | Director | HR | |
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CFO | CXO | Finance | |
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Director Payroll & HRIS Applications Support | Director | HR | |
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COO | CXO | Finance | |
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Director, HR Services and Staff Welfare | Director | HR | |
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Executive Director, People and Culture | Director | HR | |
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Payroll Services. Manager | Manager | Finance | |
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Manager, HRIS Applications Support | Manager | HR | |
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Recruitment and Workforce Services Manager | Manager | HR | |
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Director Payroll Services and HRIS | Director | HR | |
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Manager HR Systems Improvement | Manager | HR | |
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Director Workforce Systems Development | Director | HR | |
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Apps Being Evaluated by Alfred Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Alfred Health IT executives and key decision makers. This section highlights Alfred Health's latest recorded technology evaluations, including Microsoft Azure Cloud Services for Application Hosting and Computing Services on 2025-11-26. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Alfred Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-26 | Alfred Health | Evaluated | Microsoft | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS |
FAQ - APPS RUN THE WORLD Alfred Health Technographics
Alfred Health is a Healthcare organization based in Australia,
with around 10519 employees and annual revenues of $1.76 billion.
Alfred Health operates a diverse technology stack with applications such as
Xero, LiveHire ATS and Oracle Cerner Millennium,
covering areas like ERP Financial, Applicant Tracking System and Electronic Health Record.
Alfred Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Xero, LiveHire and Oracle.
Alfred Health recently adopted applications including
Oracle Health EHR in 2024, LiveHire ATS in 2023 and StackPath CDN in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alfred Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Alfred Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alfred Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.