Alfred University Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Alfred University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 530 Alfred University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alfred University has purchased the following applications: Transact Payments (formerly Cashnet) for Payment Processing in 2019, Olark Live Chat for Chatbots and Conversational AI in 2020, Zoom for Audio Video and Web Conferencing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alfred University is running and its propensity to invest more and deepen its relationship with Transact Campus , Olark , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alfred University revenues, which have grown to $180.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alfred University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Transact Campus | Legacy | Transact Payments (formerly Cashnet) | Payment Processing | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Alfred University deployed Transact Payments (formerly Cashnet) to manage online Payment Processing on its public website. The implementation positions Transact Payments as the university payment engine for web-based tuition, fees, and auxiliary payments, aligning the application to central student billing and cashiering business functions.
The deployment was configured to support category-aligned capabilities, including secure online checkout, card and ACH acceptance, tokenization and hosted payment pages, and reconciliation and reporting workflows typical of Payment Processing platforms. Transact Payments (formerly Cashnet) was implemented with configuration profiles for student billing cycles, payment plans, and receivables posting to finance teams.
Operationally the solution is integrated into Alfred University web payment flows, providing an embedded checkout experience on the university website and routing payment data to campus finance and student accounts teams. The scope reflects campus-level usage across student financial services and cashier operations rather than external merchant storefronts.
Governance was established around centralized finance ownership, role-based access for bursar and cashier staff, and operational controls for reconciliation and compliance monitoring consistent with Payment Processing deployments. Audit and reporting workflows were configured to support campus financial operations and ongoing payment intake management.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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