AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Alidi Group Tech Stack and Enterprise Applications

Alidi Group Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
Alidi Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Calltouch Legacy Calltouch Call Tracking and Recording CRM n/a 2022 2022
In 2022 Alidi Group implemented Calltouch on their website. Calltouch functions as Alidi Group's Call Tracking and Recording solution, capturing inbound web-originated calls and storing session-level call logs and recorded audio to support marketing attribution and contact center workflows. The deployment uses a site-level instrumentation approach common to call tracking, with Calltouch's tag and dynamic number insertion to map web sessions to phone calls and preserve campaign parameters for attribution. Functional capabilities exercised align with the Call Tracking and Recording category, specifically call tracking, call recording, session attribution and dynamic number allocation, configured to link online campaigns and page visits to inbound voice interactions. Configuration emphasis is on web-to-phone attribution and call capture rather than on back-office financial or ERP processing. Operational scope centers on marketing for campaign measurement and the contact center for call handling and quality assurance, with call recordings and attribution data feeding lead routing and qualification workflows. Governance and process ownership are oriented toward marketing operations and customer service teams for access, retention and usage policies, positioning Calltouch as the primary mechanism for inbound voice attribution across Alidi Group's website-driven sales and service channels.
CRM CRM 2020 2020
Tag Management CRM 2020 2020
Alidi Group ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2017 2017
Alidi Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Alidi Group

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Alidi Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Alidi Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Alidi Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Alidi Group Technographics
Alidi Group is a Distribution organization based in Russia, with around 9000 employees and annual revenues of $1.38 billion.
Alidi Group operates a diverse technology stack with applications such as Zoom, Calltouch and Atlassian Jira Service Desk, covering areas like Audio Video and Web Conferencing, Call Tracking and Recording and IT Service Management.
Alidi Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zoom Video Communications, Calltouch and Atlassian.
Alidi Group recently adopted applications including Calltouch in 2022, Zoom in 2020 and Bitrix24 CRM in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alidi Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Alidi Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alidi Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.