List of Calltouch Customers
Calltouch
Ulitsa Skladochnaya, 1 строение 9,
Moskva, 127018,
Russia
Moskva, 127018,
Russia
7 495 127 40 38
Professional Services
70
$7M
Since 2010, our global team of researchers has been studying Calltouch customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Calltouch for Call Tracking and Recording from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Calltouch for Call Tracking and Recording include: PIK Russia, a Russia based Construction and Real Estate organisation with 13000 employees and revenues of $8.10 billion, Rolf Russia, a Russia based Automotive organisation with 9826 employees and revenues of $5.17 billion, INVITRO, a Russia based Life Sciences organisation with 15450 employees and revenues of $3.85 billion, BI Group, a Kazakhstan based Construction and Real Estate organisation with 8000 employees and revenues of $2.00 billion, National Bank TRUST Russia, a Russia based Banking and Financial Services organisation with 6000 employees and revenues of $1.60 billion and many others.
Contact us if you need a completed and verified list of companies using Calltouch, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Calltouch customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Absolut Bank Russia | Banking and Financial Services | 2600 | $617M | Russia | Calltouch | Calltouch | Call Tracking and Recording | 2021 | n/a |
In 2021, Absolut Bank Russia deployed Calltouch. Calltouch is implemented as a Call Tracking and Recording solution on the bank website to capture inbound call activity and attribute phone leads to digital sessions and marketing channels.
The implementation focuses on core Call Tracking and Recording capabilities, including call tracking, call recording, source attribution and analytics dashboards, with a web tag based capture model to connect telephony events to site interactions. Operational scope centers on marketing and contact center business functions, where Calltouch feeds post call analytics and attribution data into reporting and quality assurance workflows. Governance considerations for the deployment align with call retention and compliance controls common in banking call tracking implementations, and the configuration emphasizes routing, recording controls and attribution reporting for customer acquisition and service teams.
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Adigun | Professional Services | 15 | $1M | Turkey | Calltouch | Calltouch | Call Tracking and Recording | 2023 | n/a |
In 2023, Adigun implemented Calltouch for Call Tracking and Recording on its public website. The deployment uses Calltouch as a cloud-hosted SaaS with a client-side web tag embedded in site pages to capture inbound phone interactions and attribution signals, routing call audio and metadata to the vendor platform for processing.
Functional capabilities implemented include call tracking, call recording, dynamic number insertion and session level attribution, with reporting and analytics surfaced through the Calltouch dashboard. Operational scope is limited to the company website supporting marketing and sales workflows for this Turkey based professional services firm, with configuration and administration handled by internal staff and governance focused on tag placement, consent and data retention settings related to recorded calls and attribution data.
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Afaya Zao | Oil, Gas and Chemicals | 20 | $2M | Russia | Calltouch | Calltouch | Call Tracking and Recording | 2019 | n/a |
In 2019 Afaya Zao implemented Calltouch as its Call Tracking and Recording solution on the company website. The implementation used the Calltouch JavaScript tag to enable on-site call tracking, session-based call attribution, dynamic number insertion and call recording, with event capture routed to the Calltouch cloud dashboard for analytics and reporting.
The deployment emphasized Calltouch functional modules including call recording, call analytics and attribution, real-time reporting and on-page click-to-call instrumentation. Operational coverage focused on the website contact flows, with marketing using Calltouch data for lead source attribution and sales and customer support teams using recorded calls for follow up and qualification. Governance centered on configuration of tracking number pools, consistent source tagging and controlled access to call recordings to align call handling and reporting workflows for a small, 20-employee oil, gas and chemicals firm.
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Alex Villas | Construction and Real Estate | 23 | $3M | Indonesia | Calltouch | Calltouch | Call Tracking and Recording | 2022 | n/a |
In 2022, Alex Villas deployed Calltouch for Call Tracking and Recording on its customer-facing website. The implementation embeds Calltouch tracking scripts to capture inbound call events, enables call recording for quality assurance, and uses dynamic number insertion to attribute calls to online campaigns and touch points. Calltouch is configured to surface caller metadata and call duration details, supporting session-level attribution and analytics typical of Call Tracking and Recording solutions.
Operational scope is focused on Alex Villas customer interactions in Indonesia, with the system used by marketing and sales functions to capture and qualify inbound leads generated from the website. Governance is handled by internal operations, with naming conventions for call tags, retention settings for recorded calls, and standardized call handling workflows applied during configuration and rollout. The deployment centers on web instrumentation and functional modules within Calltouch, including tracking, recording, routing, and analytics, to support lead capture and customer engagement processes.
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Alidi Group | Distribution | 9000 | $1.4B | Russia | Calltouch | Calltouch | Call Tracking and Recording | 2022 | n/a |
In 2022 Alidi Group implemented Calltouch on their website. Calltouch functions as Alidi Group's Call Tracking and Recording solution, capturing inbound web-originated calls and storing session-level call logs and recorded audio to support marketing attribution and contact center workflows.
The deployment uses a site-level instrumentation approach common to call tracking, with Calltouch's tag and dynamic number insertion to map web sessions to phone calls and preserve campaign parameters for attribution. Functional capabilities exercised align with the Call Tracking and Recording category, specifically call tracking, call recording, session attribution and dynamic number allocation, configured to link online campaigns and page visits to inbound voice interactions. Configuration emphasis is on web-to-phone attribution and call capture rather than on back-office financial or ERP processing.
Operational scope centers on marketing for campaign measurement and the contact center for call handling and quality assurance, with call recordings and attribution data feeding lead routing and qualification workflows. Governance and process ownership are oriented toward marketing operations and customer service teams for access, retention and usage policies, positioning Calltouch as the primary mechanism for inbound voice attribution across Alidi Group's website-driven sales and service channels.
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Retail | 28 | $3M | Russia | Calltouch | Calltouch | Call Tracking and Recording | 2023 | n/a |
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Distribution | 19 | $2M | Russia | Calltouch | Calltouch | Call Tracking and Recording | 2020 | n/a |
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Professional Services | 22 | $3M | Indonesia | Calltouch | Calltouch | Call Tracking and Recording | 2022 | n/a |
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Distribution | 50 | $1M | Russia | Calltouch | Calltouch | Call Tracking and Recording | 2018 | n/a |
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Distribution | 10 | $1M | Russia | Calltouch | Calltouch | Call Tracking and Recording | 2022 | n/a |
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Buyer Intent: Companies Evaluating Calltouch
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Calltouch Coverage
Calltouch is a Call Tracking and Recording solution from Calltouch.
Companies worldwide use Calltouch, from small firms to large enterprises across 21+ industries.
Organizations such as PIK Russia, Rolf Russia, INVITRO, BI Group and National Bank TRUST Russia are recorded users of
Calltouch for Call Tracking and Recording.
Companies using Calltouch are most concentrated in Construction and Real Estate, Automotive and Life Sciences, with adoption spanning over 21 industries.
Companies using Calltouch are most concentrated in Russia and Kazakhstan, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Calltouch across Americas, EMEA, and APAC.
Companies using Calltouch range from small businesses with 0-100 employees - 68.32%, to mid-sized firms with 101-1,000 employees - 13.86%, large organizations with 1,001-10,000 employees - 15.84%, and global enterprises with 10,000+ employees - 1.98%.
Customers of Calltouch include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Calltouch customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Call Tracking and Recording.