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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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Michelin, an e2open customer evaluated Oracle Transportation Management

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Calltouch Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Absolut Bank Russia Banking and Financial Services 2600 $617M Russia Calltouch Calltouch Call Tracking and Recording 2021 n/a In 2021, Absolut Bank Russia deployed Calltouch. Calltouch is implemented as a Call Tracking and Recording solution on the bank website to capture inbound call activity and attribute phone leads to digital sessions and marketing channels. The implementation focuses on core Call Tracking and Recording capabilities, including call tracking, call recording, source attribution and analytics dashboards, with a web tag based capture model to connect telephony events to site interactions. Operational scope centers on marketing and contact center business functions, where Calltouch feeds post call analytics and attribution data into reporting and quality assurance workflows. Governance considerations for the deployment align with call retention and compliance controls common in banking call tracking implementations, and the configuration emphasizes routing, recording controls and attribution reporting for customer acquisition and service teams.
Adigun Professional Services 15 $1M Turkey Calltouch Calltouch Call Tracking and Recording 2023 n/a In 2023, Adigun implemented Calltouch for Call Tracking and Recording on its public website. The deployment uses Calltouch as a cloud-hosted SaaS with a client-side web tag embedded in site pages to capture inbound phone interactions and attribution signals, routing call audio and metadata to the vendor platform for processing. Functional capabilities implemented include call tracking, call recording, dynamic number insertion and session level attribution, with reporting and analytics surfaced through the Calltouch dashboard. Operational scope is limited to the company website supporting marketing and sales workflows for this Turkey based professional services firm, with configuration and administration handled by internal staff and governance focused on tag placement, consent and data retention settings related to recorded calls and attribution data.
Afaya Zao Oil, Gas and Chemicals 20 $2M Russia Calltouch Calltouch Call Tracking and Recording 2019 n/a In 2019 Afaya Zao implemented Calltouch as its Call Tracking and Recording solution on the company website. The implementation used the Calltouch JavaScript tag to enable on-site call tracking, session-based call attribution, dynamic number insertion and call recording, with event capture routed to the Calltouch cloud dashboard for analytics and reporting. The deployment emphasized Calltouch functional modules including call recording, call analytics and attribution, real-time reporting and on-page click-to-call instrumentation. Operational coverage focused on the website contact flows, with marketing using Calltouch data for lead source attribution and sales and customer support teams using recorded calls for follow up and qualification. Governance centered on configuration of tracking number pools, consistent source tagging and controlled access to call recordings to align call handling and reporting workflows for a small, 20-employee oil, gas and chemicals firm.
Construction and Real Estate 23 $3M Indonesia Calltouch Calltouch Call Tracking and Recording 2022 n/a
Distribution 9000 $1.4B Russia Calltouch Calltouch Call Tracking and Recording 2022 n/a
Retail 28 $3M Russia Calltouch Calltouch Call Tracking and Recording 2023 n/a
Distribution 19 $2M Russia Calltouch Calltouch Call Tracking and Recording 2020 n/a
Professional Services 22 $3M Indonesia Calltouch Calltouch Call Tracking and Recording 2022 n/a
Distribution 50 $1M Russia Calltouch Calltouch Call Tracking and Recording 2018 n/a
Distribution 10 $1M Russia Calltouch Calltouch Call Tracking and Recording 2022 n/a
Showing 1 to 10 of 101 entries

Buyer Intent: Companies Evaluating Calltouch

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FAQ - APPS RUN THE WORLD Calltouch Coverage

Calltouch is a Call Tracking and Recording solution from Calltouch.

Companies worldwide use Calltouch, from small firms to large enterprises across 21+ industries.

Organizations such as PIK Russia, Rolf Russia, INVITRO, BI Group and National Bank TRUST Russia are recorded users of Calltouch for Call Tracking and Recording.

Companies using Calltouch are most concentrated in Construction and Real Estate, Automotive and Life Sciences, with adoption spanning over 21 industries.

Companies using Calltouch are most concentrated in Russia and Kazakhstan, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Calltouch across Americas, EMEA, and APAC.

Companies using Calltouch range from small businesses with 0-100 employees - 68.32%, to mid-sized firms with 101-1,000 employees - 13.86%, large organizations with 1,001-10,000 employees - 15.84%, and global enterprises with 10,000+ employees - 1.98%.

Customers of Calltouch include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Calltouch customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Call Tracking and Recording.