AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Alko Tech Stack and Enterprise Applications

Alko Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, Alko implemented Microsoft 365 to establish a centralized Collaboration platform across its organization. The rollout targeted Finland operations and was positioned to support corporate teams and retail support functions for approximately 1,900 employees, with the Microsoft 365 deployment referenced on Alko's public website. Microsoft 365 was provisioned as a cloud-first productivity and collaboration layer to standardize user productivity tooling and internal communications. The implementation aligned with standard Microsoft 365 functional modules, including Exchange Online for corporate email, SharePoint Online for intranet and document management, Microsoft Teams for real-time collaboration, and OneDrive for endpoint file synchronization. Deployment architecture emphasized centralized administration and identity management, leveraging Azure Active Directory for user provisioning and access control, with governance and policy enforcement handled through a unified tenant and centralized provisioning processes. Operational coverage focused on internal communications, document collaboration, and productivity workflows across corporate functions and store operations, reflecting typical Collaboration platform usage in a retail enterprise.
Alko eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intershop Legacy Intershop E-Commerce Platform eCommerce eCommerce n/a 2016 2016
In 2016 Alko implemented Intershop E-Commerce Platform to power its public website Alko.fi. The Intershop E-Commerce Platform serves as Alko's primary eCommerce storefront and content delivery layer for customers in Finland, centralizing online merchandising, product presentation, and customer-facing checkout workflows. The deployment focuses on standard eCommerce functional areas, including product catalog management, storefront content management, search and navigation, promotion handling, and order processing, with API-driven storefront extensibility to interface with Alko's backend retail operations. Governance and operational ownership were structured around centralized commerce operations and merchandising teams, aligning digital marketing, merchandising, and fulfillment processes for day-to-day catalog, pricing, and content workflows.
Alko CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2019 2019
In 2019, Alko implemented Hotjar on its public website to support Customer Experience initiatives. The deployment consisted of embedding the Hotjar tracking script across site pages to capture user behavior on the online storefront and category pages, bringing session-level behavioral data into digital experience workflows. Hotjar was configured to provide heatmaps, session recordings, on-site feedback widgets, and form analysis to inform UX research and conversion-oriented product decisions. Governance emphasized phased rollout by page template, cookie consent and privacy alignment, and role-based access for UX analysts and product owners, enabling Alko to operationalize qualitative web analytics within its digital marketing and UX teams.
Marketing Automation CRM 2018 2018
Marketing Automation, Customer Data Platform CRM 2017 2017
Alko ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
Alko PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
Alko IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Alko CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Alko

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Alko Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Alko IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Alko digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Alko Technographics
Alko is a Retail organization based in Finland, with around 1900 employees and annual revenues of $1.30 billion.
Alko operates a diverse technology stack with applications such as Microsoft 365, Intershop E-Commerce Platform and Hotjar, covering areas like Collaboration, eCommerce and Customer Experience.
Alko has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Intershop and Contentsquare.
Alko recently adopted applications including Atlassian Jira Service Desk in 2021, Imperva Sonar in 2021 and Fastly in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alko’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Alko’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alko technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.