AlphaBold
2011 Palomar Airport Rd, Suite 305,
Carlsbad, 92011, CA,
United States
Carlsbad, 92011, CA,
United States
1 909-979-1425
Professional Services
AlphaBold Technographics
AlphaBold Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AlphaBold and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 170 AlphaBold employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
AlphaBold has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2017, Zoominfo Platform for Account Based Marketing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AlphaBold is running and its propensity to invest more and deepen its relationship with Tawk.to , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AlphaBold revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AlphaBold intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AlphaBold Tech Stack and Enterprise Applications
AlphaBold AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 AlphaBold deployed Tawk.to on its public website as a customer engagement layer within the Chatbots and Conversational AI category. The implementation centers on the Tawk.to web widget embedded across AlphaBold web pages to capture visitor inquiries and provide real time messaging for a professional services audience.
Deployment uses the client side script pattern typical of web chat SaaS, with the Tawk.to application providing a cloud hosted agent dashboard for live chat, visitor monitoring, chat transcripts, and canned response capabilities. Configuration work focused on widget placement, branding, and routing rules that align incoming chats to client facing teams, reflecting common Chatbots and Conversational AI functional workflows.
Operational ownership sits with client services and sales facing staff who handle live interactions and maintain chat availability across business hours. Governance includes standard chat handling procedures, agent training, and transcript retention practices to support consistent customer engagement, while the implementation remains scoped to the public website and customer facing functions.
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AlphaBold Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, AlphaBold deployed Microsoft 365 as its Collaboration platform. AlphaBold is a 170-employee professional services firm in the United States, and the Microsoft 365 implementation centralized cloud mail and collaboration capabilities to support client delivery workflows and internal operations.
The Microsoft 365 deployment included cloud mail provisioning through Exchange Online, with Office 365 Mail surfaced on the company website, and standard Collaboration capabilities such as Microsoft Teams for messaging and meetings, SharePoint Online for intranet and document management, OneDrive for personal file sync, and Office desktop and web applications for productivity. Configuration emphasis was on mailbox hosting, document libraries, and team collaboration spaces consistent with Collaboration category workflows.
Integration work focused on website mail routing to Office 365 Mail as evidenced by site source, alongside cloud identity and role based access provisioning for project teams and administrative staff. Operational coverage targeted professional services delivery, client-facing teams, and back office functions, with governance centered on centralized administration, mailbox configuration standards, and document sharing policies under the Microsoft 365 Collaboration footprint.
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Collaboration | Collaboration |
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2020 | 2020 |
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AlphaBold CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2020 | 2020 |
In 2020, AlphaBold implemented Zoominfo Platform on their website for Account Based Marketing. The Zoominfo Platform supplies firmographic enrichment, contact intelligence, and website intent signals to inform account selection and prioritization, and to support targeted outreach workflows.
Deployment is website-facing, with the Zoominfo Platform instrumenting pages to surface intent and enriched company data for marketing and sales use. Operational scope centers on AlphaBolds marketing and revenue teams within the professional services organization, where the platform underpins account identification, list orchestration, and coordinated outreach. Governance emphasizes centralized data stewardship and consistent account targeting rules to ensure Zoominfo Platform data is applied uniformly across campaigns and pipeline development processes.
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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AlphaBold IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at AlphaBold
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by AlphaBold Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AlphaBold IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AlphaBold digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD AlphaBold Technographics
AlphaBold is a Professional Services organization based in United States,
with around 170 employees and annual revenues of $20.0 million.
AlphaBold operates a diverse technology stack with applications such as
Tawk.to, Microsoft 365 and Zoominfo Platform,
covering areas like Chatbots and Conversational AI, Collaboration and Account Based Marketing.
AlphaBold has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tawk.to, Microsoft and Zoominfo.
AlphaBold recently adopted applications including
FreshDesk Customer Support in 2021, ZoomInfo Chorus in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AlphaBold’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AlphaBold’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AlphaBold technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.