AlphaCard
17858 SW Upper Boones Ferry Rd.,
Portland, 97224, OR,
United States
Portland, 97224, OR,
United States
1 877-926-8925
Professional Services
AlphaCard Technographics
AlphaCard Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AlphaCard and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 AlphaCard employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AlphaCard has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Velaro Live Chat for Chatbots and Conversational AI in 2011, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AlphaCard is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , Velaro or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AlphaCard revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AlphaCard intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AlphaCard Tech Stack and Enterprise Applications
AlphaCard ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, AlphaCard implemented Oracle NetSuite ERP. The deployment focused on ERP Financial processes for the 100-employee professional services firm in the United States, centralizing core accounting, billing, and cash management functions.
Oracle NetSuite ERP was configured to support accounts receivable workflows, general ledger accounting, tax handling, and refund processing. The implementation included automated and manual refund transactions designed to refund customers on excess payment, and to correct tax errors and shipping errors within the accounting system.
Integrations connected Oracle NetSuite ERP with PayPal and PayPal Manager to reconcile online payments and to orchestrate refund flows between the payment gateway and the ERP Financial ledger. Payment status synchronization and refund initiation were routed through the PayPal connector to ensure transaction-level visibility in NetSuite.
Operational coverage included finance and customer service teams, with role based approval workflows and audit trails implemented for refund authorizations and tax adjustments. Processes were structured to route refund requests for review, post adjustments to the general ledger, and retain transaction history for compliance and downstream reconciliation.
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Payment Processing | ERP |
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2020 | 2020 |
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AlphaCard AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Velaro | Legacy | Velaro Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011 AlphaCard deployed Velaro Live Chat on its website. The deployment uses Velaro Live Chat as a Chatbots and Conversational AI solution to provide real-time messaging for customer service and online sales engagement. The implementation surfaces a web-based chat widget on consumer-facing pages, enabling agent-led conversations and asynchronous transcript capture for follow up.
Configuration aligns with standard live chat modules, including an agent console for session handling, visitor monitoring and proactive chat invitations, and transcript storage for audit and review. Operational scope is website-focused, supporting customer support and sales functions within AlphaCard's United States operations, with routing and availability controls to manage agent coverage. Governance emphasis centers on chat handling procedures, response workflows and transcript retention, reflecting common operational controls for a Chatbots and Conversational AI deployment.
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AlphaCard Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 AlphaCard implemented Microsoft 365 to deliver Collaboration capabilities across its professional services organization. Microsoft 365 was adopted as the primary Collaboration platform for core business functions including email, document collaboration, meetings, and productivity applications for its roughly 100 employees.
The Microsoft 365 deployment is a cloud-hosted tenant under Microsoft, delivering Exchange Online email, SharePoint Online content management, OneDrive file synchronization, Microsoft Teams meetings and Office applications as the central collaboration stack. Identity and administrative controls are operated through Microsoft 365 management surfaces including Azure Active Directory and the Microsoft 365 admin center to govern user provisioning, access controls, and tenant-level configuration.
Public web assets for AlphaCard reference Microsoft 365 usage, confirming the platform's role in external and internal content delivery workflows. The implementation positions Microsoft 365 as the primary Collaboration system supporting knowledge sharing, client engagement workflows, and productivity across the company.
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AlphaCard eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2009 | 2009 |
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eCommerce | eCommerce |
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2015 | 2015 |
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eCommerce | eCommerce |
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2011 | 2011 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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AlphaCard CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing, Sales Engagement | CRM |
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2020 | 2020 |
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Call Tracking and Recording | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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AlphaCard IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at AlphaCard
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director of Customer Service | Director | Customer Service | |
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CFO, Controller & General Counsel | CXO | Finance | |
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President & CEO | CXO | Finance | |
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Controller | Director | Finance | |
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Staff Accountant Manager | Manager | Finance | |
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Apps Being Evaluated by AlphaCard Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AlphaCard IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AlphaCard digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD AlphaCard Technographics
AlphaCard is a Professional Services organization based in United States,
with around 100 employees and annual revenues of $15.0 million.
AlphaCard operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Velaro Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
AlphaCard has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Velaro and Microsoft.
AlphaCard recently adopted applications including
Kibo Unified Commerce in 2021, Stripe Payments in 2020 and Adobe Marketo Engage in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AlphaCard’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AlphaCard’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AlphaCard technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.