Alpine Building Maintenance
Unit 211, 8291 92nd Street,
Delta, V4G 0A4, BC,
Canada
Delta, V4G 0A4, BC,
Canada
1 604-821-1541
Professional Services
Alpine Building Maintenance Technographics
Alpine Building Maintenance Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alpine Building Maintenance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Alpine Building Maintenance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alpine Building Maintenance has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2018, Microsoft 365 for Collaboration in 2017, Microsoft Dynamics 365 Customer Service for Customer Support in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alpine Building Maintenance is running and its propensity to invest more and deepen its relationship with Microsoft , Zendesk , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alpine Building Maintenance revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alpine Building Maintenance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alpine Building Maintenance Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics NAV | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | Catapult ERP | 2018 | 2019 |
In 2018 Alpine Building Maintenance initiated a move to the Dynamics 365 cloud and designated Microsoft Dynamics 365 for Finance and Operations as its ERP Financial application. The company engaged Catapult ERP and formally began decommissioning Microsoft Dynamics NAV for new cloud deployments, initiating a staged migration that began with a Cleanmax pilot to validate the new architecture and processes.
The implementation scope separated ERP Financial capabilities from customer-facing work order management, using Business Central in the Cleanmax pilot to host core financials while rebuilding operational processes in Dynamics 365 Customer Service. The work order management redesign reconstituted contract and site management, case management for customer queries, and service management workflows, eliminating heavy NAV customizations and shadow spreadsheets. Role specific software experiences were configured so CRM users access case and site information while finance users access invoicing and billing data in the ERP Financial layer.
Architecturally the solution was deployed to the Dynamics 365 cloud family with a decoupled CRM to ERP integration pattern, explicitly integrating Dynamics 365 Customer Service with Business Central to surface invoices and billing information for ad hoc projects and new work orders. The integration preserved transactional finance records in the ERP Financial stack while centralizing customer, site, and contract data in Dynamics 365 CRM to enable single source access for customer service and resourcing. The pilot entity served as a microcosm for configuration, data migration, and integration testing prior to company wide rollout.
Governance and rollout followed a staggered, pilot then roll out approach with hypercare and ongoing solution reviews managed by Catapult ERP and Alpine stakeholders. The implemented design removed prior workarounds by centralizing site and contract records in Dynamics 365 CRM, introduced structured case management to standardize service responses, and established a repeatable framework to scale work order management across Alpine’s Canadian operations without reintroducing heavy customizations. Microsoft Dynamics 365 for Finance and Operations remains the named ERP Financial target in Alpine’s broader Dynamics 365 deployment strategy.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Alpine Building Maintenance implemented Microsoft 365 to establish enterprise Collaboration capabilities across its Canadian operations. The Microsoft 365 deployment supports internal communication, cloud-hosted email and calendaring, document management, and team collaboration for a 2,000-employee professional services firm with CAD 300,000,000 in revenue.
The implementation leverages core Microsoft 365 collaboration services such as team chat, shared document libraries and intranet-style content management to standardize workflows across facilities, operations and corporate functions. Configuration scope likely includes tenant-level identity and access controls, role-based permissions for document libraries, and centralized content governance consistent with Collaboration category practices.
Microsoft 365 artifacts are observable on the company website, indicating surface-level integration with public-facing content or authentication flows. Governance and rollout appear oriented around centralized tenant administration, group management and standardized collaboration workflows to support operational teams and corporate staff.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Customer Service | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018, Alpine Building Maintenance implemented Microsoft Dynamics 365 Customer Service to modernize customer interactions and formalize core work order management processes as part of a broader move to cloud applications. The deployment targeted the companys frontline customer support operations, centralizing work order intake and case handling while separating CRM capabilities from financial systems to improve operational clarity in Customer Support.
The Dynamics 365 Customer Service implementation included a centralized work order management framework and a case management solution that tracks contract and site information, enabling service teams to create and manage service contracts, projects, and ad hoc requests. Configuration focused on structured case resolution workflows, activity tracking against work orders for supply and staffing costs, and role specific access for CRM and ERP users to reduce prior customizations and shadow spreadsheet usage.
The solution was architected with a deep integration to Microsoft Dynamics 365 Business Central to surface billing and invoicing data back to the CRM layer, ensuring invoices and billable ad hoc requests are visible to service teams while finance remains in Business Central. Integration scope explicitly covered the flow of contractual billing information and newly created project work orders that require separate billing, preserving finance data in Business Central and operational service data in Microsoft Dynamics 365 Customer Service.
Catapult acted as the implementation partner and ran a staged rollout, piloting the new framework with Cleanmax before wider adoption across Alpine. The pilot approach was used to inventory customizations and shadow systems, iterate on the work order model, and create a repeatable framework for company wide rollout, including hypercare support and ongoing solution reviews.
Outcomes described by the program included centralized storage of site and contract information in CRM, elimination of heavy prior customizations and spreadsheet fragmentation, and improved ability for customer service staff to address queries with the right information. The Dynamics 365 Customer Service deployment was positioned to help Alpine scale operations more effectively, improve customer experience, and empower employees to resolve customer issues within a unified Customer Support platform.
|
|
|
|
|
Customer Support | CRM |
|
2017 | 2017 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Alpine Building Maintenance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Alpine Building Maintenance Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Alpine Building Maintenance Technographics
Alpine Building Maintenance is a Professional Services organization based in Canada,
with around 2000 employees and annual revenues of $300.0 million.
Alpine Building Maintenance operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Microsoft 365 and Microsoft Dynamics 365 Customer Service,
covering areas like ERP Financial, Collaboration and Customer Support.
Alpine Building Maintenance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft.
Alpine Building Maintenance recently adopted applications including
DigitalOcean Droplets in 2019, Microsoft Dynamics 365 for Finance and Operations in 2018 and Microsoft Dynamics 365 Customer Service in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alpine Building Maintenance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Alpine Building Maintenance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alpine Building Maintenance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.