AltaGas Utilities Technographics
AltaGas Utilities Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AltaGas Utilities and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2984 AltaGas Utilities employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AltaGas Utilities has purchased the following applications: Trivantis ReviewLink for Learning and Development in 2015, Microsoft 365 for Collaboration in 2020, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AltaGas Utilities is running and its propensity to invest more and deepen its relationship with Trivantis , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AltaGas Utilities revenues, which have grown to $5.59 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AltaGas Utilities intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AltaGas Utilities Tech Stack and Enterprise Applications
AltaGas Utilities HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Trivantis | Legacy | Trivantis ReviewLink | Learning and Development | HCM | n/a | 2015 | 2015 |
In 2015, AltaGas Utilities implemented Trivantis ReviewLink for Learning and Development. The deployment centered on authoring and review orchestration for learning and orientation modules, with the Learn and Develop team tasked to support five learning modules delivered over a four month timeline.
Module production used Lectora Inspire v11 for content authoring and SCORM packaging, followed by SCORM cloud and Halogen module testing and debugging. Browser compatibility testing targeted Internet Explorer 8 and Chrome, and Microsoft Excel was used to record test results, issue logs, and review tracker data.
Trivantis ReviewLink served as the central review platform to collect reviewer feedback and communicate findings to higher management, enabling structured iterative review cycles and formal sign off within the tool. Operational scope was focused on the Learning and Development function, specifically orientation and onboarding content, with workflows that included defect tracking, reviewer assignments, and staged approvals.
Governance emphasized time boxed delivery and working under deadline pressure, with review communication routed through Trivantis ReviewLink and manual recording in Excel for auditability. The technical implementation combined Lectora Inspire v11 authoring, SCORM packaging, SCORM cloud and Halogen testing as quality assurance components, and cross browser validation to support the deployed learning modules.
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AltaGas Utilities Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, AltaGas Utilities implemented Microsoft 365. Microsoft 365 was positioned as the enterprise Collaboration and productivity platform supporting corporate communication and operational teams within the Canada-based utility.
The Microsoft 365 implementation leverages core collaboration modules such as Exchange Online for email, Microsoft Teams for real-time collaboration and meetings, SharePoint Online for intranet and document management, and OneDrive for personal file sync. Configuration work centered on tenant provisioning, site architecture in SharePoint, Teams template governance, mailbox provisioning and content lifecycle controls aligned to collaboration workflows.
Microsoft 365 is referenced on the company website, indicating the suite is actively used to support internal content publishing and staff-facing services. Operational scope includes corporate IT, communications and field operations as primary business functions using Collaboration tools for document sharing, messaging and meeting orchestration.
Governance elements include tenant-level administration, role based access control through Azure Active Directory, conditional access and baseline compliance and retention policies to manage information governance and secure collaboration. AltaGas Utilities Microsoft 365 Collaboration deployment reflects a standard cloud native Microsoft architecture centered on productivity, content management and secure collaboration.
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AltaGas Utilities CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2022 | 2022 |
In 2022, AltaGas Utilities implemented Salesforce Sales Cloud. The deployment targets Sales Automation,CRM,Sales Engagement capabilities to support the companys commercial sales and account management activities and is reported as being used on the corporate website for customer and prospect interactions.
The Salesforce Sales Cloud implementation focuses on core CRM modules typical for the category, including lead capture and routing, account and contact management, opportunity and pipeline management, activity and task tracking, and sales engagement workflows. Configuration emphasis is on standardized sales stages, automated lead-to-opportunity handoffs, and activity orchestration to align field and inside sales motions.
Integration work centers on the corporate website, routing web-originated leads and contact inquiries directly into Salesforce Sales Cloud to populate account records and trigger sales engagement sequences. The implementation also establishes CRM as the system of record for commercial customer interactions, consolidating web-sourced prospect data into the sales pipeline.
Governance was structured around a centralized CRM administration model with defined process controls for data quality, opportunity stage definitions, and role-based access for sales users. The rollout emphasized sales process standardization and operationalizing sales engagement capabilities across account teams, with configuration and governance oriented to support ongoing refinement of sales workflows.
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AltaGas Utilities ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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AltaGas Utilities IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at AltaGas Utilities
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AltaGas Utilities Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||