Altec
210 Inverness Center Drive,
Birmingham, 35242, AL,
United States
Birmingham, 35242, AL,
United States
1 205-991-7733
Professional Services
Altec Technographics
Altec Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Altec and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Altec employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Altec has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Hotjar for Customer Experience in 2016, Pathwire MailJet for Transactional Email in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Altec is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Altec revenues, which have grown to $1.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Altec intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Altec Tech Stack and Enterprise Applications
Altec Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Altec implemented Cisco Webex Meetings for Audio Video and Web Conferencing. The deployment standardized virtual engagement for a 5000 employee professional services firm in the United States, provisioning Cisco Webex Meetings as the primary platform for internal collaboration and client-facing sessions.
The implementation configured core Audio Video and Web Conferencing capabilities including video and audio streams, screen sharing, meeting recording, scheduling and host controls consistent with typical Webex deployments. Altec also embedded a WebEx Panel on their website to surface meeting join functionality and public facing session access directly from the corporate site, extending Cisco Webex Meetings into customer engagement flows.
Operational governance was organized around centralized conferencing administration, meeting policy controls and role based host moderation to manage meeting provisioning and usage across consulting, sales, delivery and support teams. The rollout emphasized SaaS delivered conferencing and browser based join paths, and Cisco Webex Meetings was positioned as the enterprise standard for synchronous client and internal communications.
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Collaboration | Collaboration |
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2019 | 2019 |
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Altec CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016, Altec deployed Hotjar on its public website to support Customer Experience activities. The implementation uses Hotjar to capture qualitative web behavior and on-page feedback across customer-facing site properties, positioning the Hotjar tool as the primary qualitative analytics layer for web UX research and feedback collection.
Instrumentation was implemented via a lightweight JavaScript snippet embedded on site pages, enabling Hotjar session recordings, heatmaps, conversion funnel visualization, and on-site surveys to collect behavioral and attitudinal signals. Collected data is consumed by digital marketing, user experience, product, and customer support teams to analyze navigation patterns and capture direct feedback, with configuration and governance focused on capture settings, sampling and consent controls to manage site-level data collection.
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Marketing Automation | CRM |
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2020 | 2020 |
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Altec PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire MailJet | Transactional Email | PaaS | n/a | 2020 | 2020 |
In 2020, Altec implemented Pathwire MailJet as its Transactional Email solution on its corporate website. The deployment of Pathwire MailJet centralizes transactional messaging for customer-facing workflows, enabling automated notifications, confirmations, and system alerts to be generated from the website.
The implementation connects the web application layer to Pathwire MailJet using standard Transactional Email interfaces, typically SMTP relay and REST API calls, to enable template-driven message orchestration and programmatic send controls. Functional capabilities aligned with the Transactional Email category include template management, API-based sending, SMTP relay, suppression and bounce handling, and event webhook processing for delivery and engagement signals.
Operational scope is focused on web-driven business functions such as customer communications and service notifications, with configuration concentrated on the website integration and sender domain management. Governance practices inferred as part of the rollout include centralized sender domains, template approval workflows, and suppression list controls to support deliverability and compliance for Transactional Email.
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Altec IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Altec
| First Name | Last Name | Title | Function | Department | Phone | |
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President & COO | CXO | Finance | |
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Director of Sales | Director | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Apps Being Evaluated by Altec Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Altec IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Altec digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Altec Technographics
Altec is a Professional Services organization based in United States,
with around 5000 employees and annual revenues of $1.10 billion.
Altec operates a diverse technology stack with applications such as
Cisco Webex Meetings, Hotjar and Pathwire MailJet,
covering areas like Audio Video and Web Conferencing, Customer Experience and Transactional Email.
Altec has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, Contentsquare and Sinch.
Altec recently adopted applications including
Google Cloud Platform (GCP) in 2021, ClickDimensions Marketing Automation in 2020 and Pathwire MailJet in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Altec’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Altec’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Altec technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.