Alterna Savings and Credit Union Technographics
Alterna Savings and Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alterna Savings and Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Alterna Savings and Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alterna Savings and Credit Union has purchased the following applications: UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2020, Zendesk Chat for Chatbots and Conversational AI in 2021, CodeTwo Email Signatures for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alterna Savings and Credit Union is running and its propensity to invest more and deepen its relationship with UKG , Zendesk , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alterna Savings and Credit Union revenues, which have grown to $210.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alterna Savings and Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alterna Savings and Credit Union Tech Stack and Enterprise Applications
Alterna Savings and Credit Union HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
Alterna Savings and Credit Union implemented UKG Pro Recruiting (ex UltiPro Recruiting) in 2020, deploying the application as its Recruiting,Applicant Tracking System for public-facing career site functionality. The organization, a 600 employee financial cooperative operating in the United States, surfaces UltiPro Recruiting on its website for candidate attraction and application intake, indicating career site integration with the recruiting platform.
The implementation of UKG Pro Recruiting centers on core applicant tracking capabilities, including candidate sourcing and profile management, requisition management workflows, interview scheduling, offer management, and automated candidate communications. Configuration work focused on recruiting workflow automation and candidate data capture consistent with Recruiting,Applicant Tracking System best practices, aligning the platform to Alterna Savings and Credit Union hiring manager approvals and talent acquisition intake processes.
Operational coverage is concentrated in talent acquisition and HR, with the system used to centralize candidate records and manage end to end hiring processes from job posting on the corporate career site through application review. The deployment follows a cloud-hosted SaaS model typical for UKG Pro Recruiting, enabling continuous updates to recruiting workflows and career site feeds while maintaining a single source of applicant truth for local HR teams.
Governance emphasis during rollout addressed standardized recruiting workflows and data governance for candidate records to support hiring compliance and consistent selection steps. UKG Pro Recruiting is the primary Recruiting,Applicant Tracking System cited on the public site, and its use establishes a centralized platform for Alterna Savings and Credit Union talent acquisition operations and career site orchestration.
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Alterna Savings and Credit Union AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Alterna Savings and Credit Union implemented Zendesk Chat on its public website to add a conversational support channel. The deployment uses the Zendesk Chat web-embedded widget as the primary customer-facing interface, classified under the Chatbots and Conversational AI category, and supports member and customer support workflows for the 600 employee organization.
Zendesk Chat was configured to deliver standard Chatbots and Conversational AI capabilities such as the web chat widget, scripted responses, live agent takeover, session routing and conversational logging, reflecting typical functional modules for online support. The implementation is focused on digital customer service and front-line contact handling, operating within the website channel without any named backend integrations provided, and governance is oriented around real-time agent escalation, scripted conversational workflows and operational ownership by the support organization.
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Alterna Savings and Credit Union Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CodeTwo | Legacy | CodeTwo Email Signatures | Collaboration | Collaboration | n/a | 2021 | 2021 |
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Alterna Savings and Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Alterna Savings and Credit Union ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Alterna Savings and Credit Union TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2015 | 2015 |
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Alterna Savings and Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Alterna Savings and Credit Union
Apps Being Evaluated by Alterna Savings and Credit Union Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||