Alterna Savings and Credit Union
Alterna Savings and Credit Union Technographics
Alterna Savings and Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alterna Savings and Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Alterna Savings and Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alterna Savings and Credit Union has purchased the following applications: UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2020, Zendesk Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alterna Savings and Credit Union is running and its propensity to invest more and deepen its relationship with UKG , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alterna Savings and Credit Union revenues, which have grown to $210.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alterna Savings and Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alterna Savings and Credit Union Tech Stack and Enterprise Applications
Alterna Savings and Credit Union HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
Alterna Savings and Credit Union implemented UKG Pro Recruiting (ex UltiPro Recruiting) in 2020, deploying the application as its Recruiting,Applicant Tracking System for public-facing career site functionality. The organization, a 600 employee financial cooperative operating in the United States, surfaces UltiPro Recruiting on its website for candidate attraction and application intake, indicating career site integration with the recruiting platform.
The implementation of UKG Pro Recruiting centers on core applicant tracking capabilities, including candidate sourcing and profile management, requisition management workflows, interview scheduling, offer management, and automated candidate communications. Configuration work focused on recruiting workflow automation and candidate data capture consistent with Recruiting,Applicant Tracking System best practices, aligning the platform to Alterna Savings and Credit Union hiring manager approvals and talent acquisition intake processes.
Operational coverage is concentrated in talent acquisition and HR, with the system used to centralize candidate records and manage end to end hiring processes from job posting on the corporate career site through application review. The deployment follows a cloud-hosted SaaS model typical for UKG Pro Recruiting, enabling continuous updates to recruiting workflows and career site feeds while maintaining a single source of applicant truth for local HR teams.
Governance emphasis during rollout addressed standardized recruiting workflows and data governance for candidate records to support hiring compliance and consistent selection steps. UKG Pro Recruiting is the primary Recruiting,Applicant Tracking System cited on the public site, and its use establishes a centralized platform for Alterna Savings and Credit Union talent acquisition operations and career site orchestration.
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Alterna Savings and Credit Union AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Alterna Savings and Credit Union implemented Zendesk Chat on its public website to add a conversational support channel. The deployment uses the Zendesk Chat web-embedded widget as the primary customer-facing interface, classified under the Chatbots and Conversational AI category, and supports member and customer support workflows for the 600 employee organization.
Zendesk Chat was configured to deliver standard Chatbots and Conversational AI capabilities such as the web chat widget, scripted responses, live agent takeover, session routing and conversational logging, reflecting typical functional modules for online support. The implementation is focused on digital customer service and front-line contact handling, operating within the website channel without any named backend integrations provided, and governance is oriented around real-time agent escalation, scripted conversational workflows and operational ownership by the support organization.
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Alterna Savings and Credit Union Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Alterna Savings and Credit Union implemented Microsoft 365 as its Collaboration platform. The deployment targeted the organization of roughly 600 employees and is surfaced on the company website, indicating public-facing use of Microsoft 365 assets alongside internal adoption.
Microsoft 365 was configured to deliver core Collaboration capabilities, including enterprise email and calendaring, cloud document storage and versioning, real-time coauthoring, meeting and conferencing tooling, and persistent team chat and channel collaboration. The implementation followed a cloud-hosted tenant architecture with SaaS delivery of the Microsoft 365 application, enabling centralized service management and standard configuration across user groups.
Operational coverage included standard business functions such as communications, knowledge management, and day-to-day operations, with the Collaboration platform used by corporate and operational teams. The note that Microsoft 365 is used on alterna.ca suggests the solution was surfaced to support external content workflows or embedded collaboration features on the public site, in addition to internal productivity use.
Governance centered on centralized tenant administration, role based access controls, and content governance and policy enforcement to manage user provisioning and compliance for Collaboration workloads. Rollout and change management emphasized tenant level administration and policy configuration to standardize collaboration workflows and access across departments.
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Collaboration | Collaboration |
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2021 | 2021 |
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Alterna Savings and Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Alterna Savings and Credit Union ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Alterna Savings and Credit Union TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2015 | 2015 |
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Alterna Savings and Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Alterna Savings and Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Manager, Community Investments | Manager | Investment | |
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Director, Financial Business Performance | Director | Finance | |
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Personal Banking Officer | Manager | Finance | |
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Apps Being Evaluated by Alterna Savings and Credit Union Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Alterna Savings and Credit Union IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Alterna Savings and Credit Union digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Alterna Savings and Credit Union Technographics
Alterna Savings and Credit Union is a Manufacturing organization based in United States,
with around 600 employees and annual revenues of $210.0 million.
Alterna Savings and Credit Union operates a diverse technology stack with applications such as
UKG Pro Recruiting (ex UltiPro Recruiting), Zendesk Chat and Microsoft 365,
covering areas like Recruiting, Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
Alterna Savings and Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Zendesk and Microsoft.
Alterna Savings and Credit Union recently adopted applications including
Zendesk Chat in 2021, CodeTwo Email Signatures in 2021 and Zendesk Service in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alterna Savings and Credit Union’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Alterna Savings and Credit Union’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alterna Savings and Credit Union technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.