Altice USA
1 Court Square West,
Long Island City, 11101, NY,
United States
Long Island City, 11101, NY,
United States
1 516-803-2300
Communications
Altice USA Technographics
Altice USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Altice USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10600 Altice USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Altice USA has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2015, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2016, AppWorx Workload Automation for Business Process Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Altice USA is running and its propensity to invest more and deepen its relationship with Oracle , iCIMS , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Altice USA revenues, which have grown to $9.24 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Altice USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Altice USA Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2015 | 2016 |
In 2015, Altice USA implemented Oracle E-Business Suite as its ERP Financial platform to centralize accounts payable processing across its Optimum, Suddenlink and related business units. The deployment targeted the Accounts Payable function based at the Bethpage NY site and supported invoice intake, vendor master management and PO-driven payment workflows for the corporate finance organization.
The Oracle E-Business Suite implementation focused on core payables capabilities, including vendor master data management, invoice entry and validation, three-way matching against purchase orders, and maintenance of a payables database. Invoice processing was handled via a mix of direct data entry into Oracle E-Business Suite and an automated upload process for bulk invoice ingestion, with configuration to enforce record retention rules and company payment policies.
Operational coverage emphasized Accounts Payable, vendor communications and finance team collaboration, with staff expected to use Microsoft Word and Excel alongside Oracle E-Business Suite for routine operations. Governance practices incorporated adherence to federal and company record retention requirements, documented procedures for researching and resolving invoice and PO discrepancies, and ongoing vendor master due diligence driven by regular vendor and internal contact updates.
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ERP Financial | ERP Financial Management |
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2019 | 2020 |
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Expense Management | ERP Financial Management |
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2015 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Altice USA implemented iCIMS Recruit Applicant Tracking System as its Applicant Tracking System. The iCIMS Recruit Applicant Tracking System was embedded on Altice USA's public careers site to capture applications and present job listings directly on their website.
Deployment centered on standard Applicant Tracking System functional modules, including career site integration, job posting and requisition management, applicant capture and tracking, configurable hiring workflows, interview scheduling, and offer management. Configuration work focused on form design, candidate status stages, and workflow automation to align with Altice USA's talent acquisition processes.
The implementation positioned iCIMS Recruit Applicant Tracking System as the primary recruitment intake point supporting recruiting and HR operations responsible for sourcing, screening, and selection. The system architecture follows a web-integrated SaaS model, with the careers portal as the front end for candidate interactions and iCIMS services handling application processing and tracking.
Governance established standardized requisition approval paths, role-based access for recruiters and hiring managers, and operational controls to manage candidate workflows and compliance reporting. The configuration centralized applicant data on the careers site and standardized hiring workflows to create consistent recruiting processes across Altice USA.
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Core HR | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll Tax Compliance | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting Chatbot | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Talent Management | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Altice USA implemented AppWorx Workload Automation. The deployment was categorized as Business Process Management and established AppWorx Workload Automation as the enterprise scheduling technology managed by the Application Support and Maintenance organization.
The implementation centralized automated job scheduling for more than 7,000 daily jobs across the enterprise data warehouse, reporting platforms, marketing systems, customer measurement platforms and core IT systems. Functional capabilities deployed included workload automation, job orchestration and scheduling governance, coupled with proactive monitoring, problem detection and defined remediation protocols. The team produced support documentation and escalation procedures to operationalize continuous job execution and incident response.
Integrations explicitly covered the enterprise data warehouse and reporting stacks, including the companys MicroStrategy analytics environment, as well as marketing and customer measurement platforms and IT operational tooling. The platform was managed in concert with SOX and PCI change compliance tooling Tripwire and incorporated disaster recovery planning for corporate data center critical applications, with vendor and facility coordination and annual recovery testing.
Operational governance placed system ownership with a Director level technology owner and an eight person onshore and offshore Application Support and Maintenance team of FTEs and consultants. The team managed a $2MM annual operating budget and a $2MM annual capital project budget, participated in the change advisory board to enforce quality control and communications for production changes, and retained responsibility for execution monitoring, DR program management and compliance oversight.
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Field Service Management | ERP Services and Operations |
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2014 | 2014 |
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OSS/BSS | ERP Services and Operations |
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2022 | 2022 |
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OSS/BSS | ERP Services and Operations |
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2022 | 2022 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2014 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Data Warehouse Appliance | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Altice USA
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Altice USA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Altice USA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Altice USA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Altice USA Technographics
Altice USA is a Communications organization based in United States,
with around 10600 employees and annual revenues of $9.24 billion.
Altice USA operates a diverse technology stack with applications such as
Oracle E-Business Suite, iCIMS Recruit Applicant Tracking System and AppWorx Workload Automation,
covering areas like ERP Financial, Applicant Tracking System and Business Process Management.
Altice USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, iCIMS and Broadcom.
Altice USA recently adopted applications including
NetCracker Technology Digital Business Enablement in 2022, NetCracker BSS/OSS in 2022 and eClerx CX360 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Altice USA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Altice USA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Altice USA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.