AMCAP Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by AMCAP and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 AMCAP employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AMCAP has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Cox Automotive Dealer.com for Web Content Management in 2022, Auryc Customer Experience Intelligence for Customer Analytics in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AMCAP is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Cox Automotive or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AMCAP revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AMCAP intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cox Automotive | Legacy | Cox Automotive Dealer.com | Web Content Management | Content Management | n/a | 2022 | 2022 |
In 2022, AMCAP implemented Cox Automotive Dealer.com as its Web Content Management platform for the public website. Cox Automotive Dealer.com was provisioned to centralize site content publishing, template-driven page rendering, responsive design, and content workflows that support online vehicle presentation and customer engagement. AMCAP Cox Automotive Dealer.com Web Content Management relationship positions the application to support the company website and marketing operations.
The implementation centers on content authoring, template management, digital asset management, SEO configuration, and publishing orchestration typical of Web Content Management systems. Integrations such as analytics, lead capture, and vehicle inventory feeds are common functional complements to Cox Automotive Dealer.com and align with the operational needs of marketing and sales teams, although specific external systems connected at AMCAP are not described. Governance and workflow controls emphasize role-based content access and editorial approval processes to manage site updates and marketing campaigns.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Auryc | Legacy | Auryc Customer Experience Intelligence | Customer Analytics | CRM | n/a | 2022 | 2022 |
In 2022, AMCAP deployed Auryc Customer Experience Intelligence on its public website to capture visitor behavior and diagnose on site experience issues. Auryc Customer Experience Intelligence is used as a Customer Analytics solution to collect session level telemetry, enable funnel and journey analysis, and surface session replay and heatmap style insights consistent with customer analytics implementations.
The implementation is delivered via client side tagging and continuous session capture embedded in the website, forwarding event streams to the Auryc platform for centralized analysis. Instrumentation is focused on transactional pages and key customer touchpoints, with operational ownership assigned to digital commerce and marketing stakeholders, and governance covering event configuration, consent controls and data retention policies during rollout.
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Customer Experience | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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