Amdocs EMEA
3rd Floor Chiswick Park Building 4, 566 Chiswick High Road,
London, W4 5YE,
United Kingdom
London, W4 5YE,
United Kingdom
44 20 8727-2500
Professional Services
Amdocs EMEA Technographics
Amdocs EMEA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Amdocs EMEA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Amdocs EMEA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Amdocs EMEA has purchased the following applications: SAP Concur Expense for Expense Management in 2018, SAP SuccessFactors Recruiting for Recruiting, Applicant Tracking System in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Amdocs EMEA is running and its propensity to invest more and deepen its relationship with SAP , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Amdocs EMEA revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Amdocs EMEA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Amdocs EMEA Tech Stack and Enterprise Applications
Amdocs EMEA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2018 | 2018 |
In 2018, Amdocs EMEA implemented SAP Concur Expense as its Expense Management solution to centralize expense submission and refund authorization across executive teams and international employees. The deployment focused on establishing a consistent process for submitting, approving, and issuing refunds for both UK and international staff expenses, with SAP Concur Expense used as the system of record for expense authorizations.
Configuration work emphasized expense entry and approval workflows, corporate card expense reconciliation, and refund issuance workflows. Functional capabilities implemented included expense report capture for travel, accommodation and transfers booked by office administrators, corporate card budget controls for procurement of groceries and stationery for media and tech departments, and automated approval chains for senior leadership and legal expense approvals.
Operational scope covered executive travel and accommodation bookings, meeting room and catering cost handling, company card management, and support for HR onboarding tasks tied to expense access. Departments and functions served included executive assistants, facilities and office management, media and technology procurement, senior leadership, and legal support, with expense processes applied to both UK-based and international employees.
Governance and process changes centered on standardizing approval policies and embedding SAP Concur Expense into onboarding and offboarding routines to provision and revoke access for new starters. The implementation aligned expense workflows with organizational administrative responsibilities, formalizing refund issuance and corporate card controls through SAP Concur Expense.
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Amdocs EMEA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Amdocs EMEA deployed SAP SuccessFactors Recruiting to power candidate intake on its public careers website. The implementation uses SAP SuccessFactors Recruiting Management to capture applications and manage requisitions, aligning with the Recruiting,Applicant Tracking System category and supporting the companys talent acquisition and HR recruiting functions within the Amdocs EMEA organization.
Configuration emphasized standard Recruiting Management capabilities, including requisition creation, job posting to the careers site, candidate application capture, resume parsing and pipeline management to enable core applicant tracking workflows. SAP SuccessFactors Recruiting was configured with role based requisition approvals, staged interview workflows and candidate status orchestration to centralize recruitment governance and provide auditability, with operational ownership assigned to Talent Acquisition and HR teams.
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Amdocs EMEA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Amdocs EMEA deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Cisco Webex Meetings is embedded on the Amdocs website to provide both client-facing session access and internal meeting capability, supporting browser and native app connectivity. The deployment follows a cloud-hosted conferencing architecture, enabling on-demand meeting rooms, browser-based join, and recorded session delivery for external client briefings and internal collaboration.
Configuration emphasizes core meeting capabilities, including scheduled meeting orchestration, HD video and audio conferencing, screen sharing, meeting recording, and participant management controls. The implementation is integrated with corporate authentication and calendar workflows to streamline user provisioning and scheduling, and governance is enforced through centralized access policies, meeting moderation roles, and recording retention settings. Amdocs EMEA uses Cisco Webex Meetings for Audio Video and Web Conferencing to support professional services client engagement and internal collaboration across its United Kingdom operations.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Amdocs EMEA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Amdocs EMEA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Amdocs EMEA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Amdocs EMEA TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Amdocs EMEA PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Amdocs EMEA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Amdocs EMEA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Amdocs EMEA
| First Name | Last Name | Title | Function | Department | Phone | |
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Manage Service IT Lead | Manager | IT | |
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CTO, VP R&D | VP | Finance | |
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Principal Architect | Director | Finance | |
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Vice President, Head of Solutions - Cloud & Services | VP | IT | |
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Apps Being Evaluated by Amdocs EMEA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Amdocs EMEA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Amdocs EMEA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Amdocs EMEA Technographics
Amdocs EMEA is a Professional Services organization based in United Kingdom,
with around 500 employees and annual revenues of $60.0 million.
Amdocs EMEA operates a diverse technology stack with applications such as
SAP Concur Expense, SAP SuccessFactors Recruiting and Cisco Webex Meetings,
covering areas like Expense Management, Recruiting, Applicant Tracking System and Audio Video and Web Conferencing.
Amdocs EMEA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Cisco Systems.
Amdocs EMEA recently adopted applications including
DocuSign eSignature in 2021, Alchemer Survey in 2021 and Oracle Moat in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Amdocs EMEA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Amdocs EMEA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Amdocs EMEA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.