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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Amedisys Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Netsmart Technologies Legacy Netsmart AlphaCollector AR Automation ERP Financial Management n/a 2022 2022
In 2022 Amedisys implemented Netsmart AlphaCollector to automate claim status checks and standardize collector documentation for home health and hospice revenue cycle operations in the United States. The deployment uses the AR Automation category to support accounts receivable workflows and collector case management across its U.S. revenue cycle organization. Netsmart AlphaCollector was configured to execute automated claim status checks and to centralize collector notes, leveraging auto-status and other AlphaCollector capabilities to reduce manual touchpoints. Implementation included configuration of status polling, case assignment rules, and standardized documentation templates to align collector workflows with revenue cycle policies. The deployment processed over 616,000 accounts in a year and Amedisys reported approximately 51,400 hours saved, equivalent to about 25 FTEs, through auto-status and other AlphaCollector features. Operational scope focused on home health and hospice revenue cycle operations in the United States, affecting collectors, accounts receivable staff, and revenue integrity functions. Rollout began in May 2022 and concentrated on standardizing collector documentation and automating status updates to streamline claim follow up. Governance emphasized workflow standardization and centralized documentation controls to ensure consistent collector procedures across sites.
ERP Financial ERP Financial Management 2011 2012
Expense Management ERP Financial Management 2012 2012
Expense Management ERP Financial Management 2012 2012
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
iCIMS Oracle Taleo Cloud Service iCIMS Recruit Applicant Tracking System Applicant Tracking System HCM n/a 2021 2021
Core HR HCM 2011 2017
Learning and Development HCM 2019 2019
Onboarding HCM 2021 2021
Payroll HCM 2021 2021
Performance and Goal Management HCM 2019 2019
Recruiting, Applicant Tracking System HCM 2000 2000
Workforce Scheduling HCM 2024 2024
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Change Healthcare Legacy Acuity Revenue Cycle Analytics Revenue Cycle Management ERP Services and Operations n/a 2024 2024
In 2024, Amedisys is inferred to have adopted Acuity Revenue Cycle Analytics. SEC filings explicitly disclose that Amedisys uses Change Healthcare to submit patient claims and handle billing transactions, which establishes Change Healthcare as a core component of Amedisys's finance and revenue-cycle operations in the United States. The inferred use of Acuity Revenue Cycle Analytics follows from common deployment patterns where providers leveraging Change Healthcare clearinghouse and reimbursement management adopt Acuity for consolidated revenue-cycle analytics and benchmarking. This positions Acuity Revenue Cycle Analytics within Amedisys as a Revenue Cycle Analytics solution supporting finance and revenue-cycle functions. The implementation narrative aligns with typical Revenue Cycle Analytics capabilities, where Acuity Revenue Cycle Analytics would be configured to deliver consolidated claims performance dashboards, denial management analytics, reimbursement benchmarking, and accounts receivable aging and cash collection instrumentation. Configuration likely emphasizes payer-level performance metrics, automated data ingestion pipelines for claims and remits, and role-based dashboards for revenue-cycle leadership and operational teams. These functional modules support continuous monitoring of claims throughput, denial trends, and reimbursement variability across payers. Integration scope is centered on Change Healthcare as the clearinghouse and claims transaction partner, reflecting the SEC disclosure that Change Healthcare processes Amedisys claims and billing transactions in the US. Operational coverage is described at the finance and revenue-cycle department level, where Acuity Revenue Cycle Analytics would consolidate transaction feeds from the clearinghouse and downstream billing systems for centralized reporting. The solution is expected to sit alongside enterprise data stores and operational billing systems to enable near real-time analytics and benchmarking. Governance for the deployment is consistent with centralized revenue analytics practices, with role based access controls for finance leaders, revenue-cycle managers, and operational analysts, and with data stewardship responsibilities aligned to revenue-cycle operations. Rollout patterns inferred from the context would be phased and focused on validated claims feeds, payer reconciliation workflows, and denial adjudication pipelines before broader operationalization. No implementation partner is specified in the source materials.
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2012 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2018 2018
Collaboration Collaboration 2018 2018
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Supply Chain Management SCM 2011 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2018 2018
Customer Experience CRM 2020 2020
Customer Experience CRM 2020 2020
Customer Support CRM 2018 2018
Marketing Analytics CRM 2012 2012
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2018 2018
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Remote Monitoring and Management ITSM 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at Amedisys
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Amedisys Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Amedisys Technographics

Amedisys is a Healthcare organization based in United States, with around 20000 employees and annual revenues of $2.22 billion.

Amedisys operates a diverse technology stack with applications such as Netsmart AlphaCollector, iCIMS Recruit Applicant Tracking System and Acuity Revenue Cycle Analytics, covering areas like AR Automation, Applicant Tracking System and Revenue Cycle Management.

Amedisys has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Netsmart Technologies, iCIMS and Change Healthcare.

Amedisys recently adopted applications including HCHB Smart Scheduling in 2024, Acuity Revenue Cycle Analytics in 2024 and Netsmart AlphaCollector in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Amedisys’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Amedisys’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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