Edmonds, 98020, WA,
United States
Amenity Services Technographics
Amenity Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Amenity Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Amenity Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Amenity Services has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Tidio Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Amenity Services is running and its propensity to invest more and deepen its relationship with Oracle , Tidio , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Amenity Services revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Amenity Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Amenity Services Tech Stack and Enterprise Applications
Amenity Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Amenity Services implemented Oracle NetSuite ERP as its ERP Financial platform. The implementation used Oracle NetSuite ERP in a cloud hosted SaaS configuration tailored to a 50 employee consumer packaged goods firm, consolidating core accounting and financial control functions. Deployment focused on standard ERP Financial capabilities including a unified general ledger, accounts receivable, accounts payable, and cash management.
Configuration extended to inventory and order management modules to align finance with operations and sales workflows, and to support procurement and basic supply chain transaction capture. The deployment emphasized a centralized chart of accounts, role based access control, and standardized month end close and invoice processing workflows to establish governance over accounting processes. Amenity Services Oracle NetSuite ERP provides a single finance platform that links transactional order data with accounting ledgers to support finance, operations, and sales business functions.
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Amenity Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Amenity Services implemented Tidio Live Chat on its public website. The Tidio Live Chat deployment represents a Chatbots and Conversational AI implementation to enable real time customer engagement and on site messaging for the 50 employee consumer packaged goods company, focusing on web based conversational entry points across key customer pages.
Configuration emphasized live agent handling and automated conversational flows, leveraging built in capabilities such as message templates, visitor session monitoring, and lead capture workflows that are typical for Chatbots and Conversational AI platforms. Operational ownership was aligned to customer service and marketing functions, with administration performed through the Tidio Live Chat console and role based access controls to manage agents, conversation routing, and on site response policies.
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Amenity Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Amenity Services deployed Microsoft 365 as its primary Collaboration platform across the organization. Amenity Services provisioned a Microsoft 365 tenant to consolidate email, file storage, and real time communication capabilities for a 50 person Consumer Packaged Goods operation.
The Microsoft 365 implementation centers on core Collaboration capabilities, including hosted email and calendaring, browser and desktop Office productivity applications, cloud document libraries and team collaboration spaces. Configuration emphasized document management and version control, role based access to shared workspaces, and synchronous collaboration for field and office staff.
Amenity Services uses Microsoft 365 on their website and within internal workflows to surface published content and support employee access to corporate documents and communications. Operational coverage extends across finance, operations, and administrative functions, with Microsoft 365 serving as the connective layer for internal communications and document workflows.
Governance was organized at the tenant level with centralized administration for user provisioning, identity and access controls, and sharing policies, and policy enforcement applied to external sharing and data governance workflows. The deployment reflects a standard Collaboration architecture for a mid sized company, leveraging Microsoft 365 to unify productivity, communications, and content management across the business.
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Amenity Services eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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Amenity Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
|
2020 | 2020 |
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Amenity Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Amenity Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Vice President of Operations | VP | Operations | ||||
| CEO / Co-founder | CXO | Finance | ||||
| VP Business Development &. Product Design | VP | Sales |
Apps Being Evaluated by Amenity Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||