List of protel Hotel PMS Customers
Protel
Europaplatz 8,
Dortmund, 44269,
Germany
Dortmund, 44269,
Germany
49 231 915930
Professional Services
250
$26M
Since 2010, our global team of researchers has been studying protel Hotel PMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased protel Hotel PMS for Hotel Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using protel Hotel PMS for Hotel Property Management include: Austria Trend Hotels, a Austria based Leisure and Hospitality organisation with 2000 employees and revenues of $582.0 million, Mitsis Hotels Greece, a Greece based Leisure and Hospitality organisation with 4800 employees and revenues of $220.0 million, Aquapalace Czech Republic, a Czech Republic based Leisure and Hospitality organisation with 600 employees and revenues of $51.0 million, House of Gods Hotel, a United Kingdom based Leisure and Hospitality organisation with 100 employees and revenues of $12.0 million, Bergwelt Grindelwald, a Swiss Design Collection Company, a Switzerland based Leisure and Hospitality organisation with 50 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using protel Hotel PMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The protel Hotel PMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aquapalace Czech Republic | Leisure and Hospitality | 600 | $51M | Czech Republic | protel hotelsoftware | protel Hotel PMS | Hotel Property Management | 2025 | n/a |
In 2025, Aquapalace Czech Republic implemented protel Hotel PMS to streamline guest onboarding and front-desk operations. The deployment used protel Hotel PMS features for online check-in and mobile pre-arrival registration, implemented in partnership with Straiv, and is categorized under Hotel Property Management for guest operations and CRM in the Czech Republic.
The implementation configured online check-in workflows and mobile pre-arrival registration to capture registration cards and enrich guest profiles before arrival. protel Hotel PMS was set up to automate registration card processing and reduce manual front-desk administration, aligning check-in workflow configuration with standard Hotel Property Management capabilities such as guest profile management and automated guest communications.
Integration work focused on the Straiv mobile registration channel, enabling nearly 50 percent of registration cards to be completed remotely within days of launch. Operational scope covered guest operations and CRM processes at Aquapalace Czech Republic locations, with rollout oriented toward accelerating check-in throughput and reducing administrative processing after going live in 2025.
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Austria Trend Hotels | Leisure and Hospitality | 2000 | $582M | Austria | protel hotelsoftware | protel Hotel PMS | Hotel Property Management | 2015 | n/a |
In 2015, Austria Trend Hotels implemented protel Hotel PMS as its primary Hotel Property Management platform across an estate of 27 hotels comprising 4,955 rooms. The deployment centralized core property operations for reservations, front desk processing, rate controls, and daily operational reporting, targeting the reservations, revenue management, and e-commerce teams.
The implementation configured protel Hotel PMS with standard Hotel Property Management functional modules including reservation intake, inventory control, rate loading, real time availability posting, and operational reporting to support day to day guest management workflows. protel Hotel PMS was set up to accept portal reservations directly and to automate booking ingestion, reducing manual reservation handling and administrative overhead.
protel Hotel PMS was integrated with SiteMinder's channel manager and iDeaS revenue management system to create a connected distribution and revenue stack. The technical architecture routed channel reservations from SiteMinder through protel Hotel PMS and into iDeaS for revenue optimization, enabling automated rate and availability updates across online channels. The program included an initial testing phase with three hotels and completed a full rollout across all 27 properties within nine months.
Operational governance moved to centralized data flows and reduced manual handoffs in reservations and revenue workflows, allowing e-commerce staff to prioritize strategic rate management and guest experience. Austria Trend Hotels reported a productivity increase of approximately 50 percent and a 90 percent reduction in error rates following the integrated protel Hotel PMS, SiteMinder channel manager, and iDeaS RMS implementation.
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Bergwelt Grindelwald, a Swiss Design Collection Company | Leisure and Hospitality | 50 | $7M | Switzerland | protel hotelsoftware | protel Hotel PMS | Hotel Property Management | 2023 | n/a |
In 2023, Bergwelt Grindelwald implemented protel Hotel PMS as their core Hotel Property Management platform to centralize guest operations across the 99-room resort. The deployment targeted front desk operations, reservations, restaurant bookings and pre-arrival guest management to reduce administrative overhead and support sustainability goals.
The implementation configured protel Hotel PMS with Mobile Check-In, automated registration and pre-arrival workflows, Dynamic Upsells and Guest Messaging capabilities. protel Hotel PMS was used as the transactional backbone for reservation and guest record updates, enabling real-time profile synchronization and automation of standard hospitality workflows such as check-in orchestration and upsell offer fulfillment.
Integration architecture included a direct, real-time sync between protel Hotel PMS and the Canary Guest Management System, executed with a zero-downtime rollout. That integration routed mobile registration data, messaging triggers and dynamic upsell transactions into the PMS, extending operational coverage from front desk to F&B reservations and guest communications without interrupting service.
Governance shifted toward automated workflow ownership, with administrative processes consolidated into the PMS and Canary messaging automation controlling targeted guest touchpoints. Staff roles moved from manual form processing toward oversight of automated check-in, confirmation messaging and upsell campaigns, and internal stakeholders reported frictionless information flow between systems.
Outcomes reported by Bergwelt Grindelwald include over 25 hours reclaimed monthly at the front desk, EUR 543,000 in upsell revenue since launch and restaurant reservations doubling during a single anniversary promotion, with no downtime on integration day. These results reflect the combined deployment of protel Hotel PMS and Canary within the Hotel Property Management environment and the operational changes instituted around automated guest engagement.
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Hotel Savoy Prague Czech Republic | Leisure and Hospitality | 35 | $3M | Czech Republic | protel hotelsoftware | protel Hotel PMS | Hotel Property Management | 2025 | n/a |
In 2025 Hotel Savoy Prague implemented protel Hotel PMS as its Hotel Property Management solution to centralize property operations and revenue workflows in the Czech Republic. The protel Hotel PMS deployment served as the primary system for reservations, front desk operations, rate management, and channel orchestration, and it was configured to act as the integration hub for automated revenue processes.
Implementation activities ran from January to April 2025 with full deployment in April 2025, covering system configuration, data consolidation, and cutover to live operations. The project configured modules common to Hotel Property Management systems including reservation ledger, guest profiles, channel management, and automated rate controls, and it instrumented pricing automation for operational use by the revenue team.
protel Hotel PMS was explicitly integrated with the RevControl RMS to enable automated pricing and channel synchronization, creating a closed loop between demand signals and distribution. The RevControl integration automated price recommendations and pushed rate updates through protel Hotel PMS to connected channels, aligning revenue management and distribution workflows and providing a single operational source of truth for the revenue and front office functions.
The rollout focused on revenue management and reservations operations at Hotel Savoy Prague, with governance set to centralize pricing decisioning and automate rate execution. Measured comparisons after the integration recorded an improvement of 8 percent average daily rate, 8.7 percent occupancy, and 37 percent total revenue, attributed to the combined protel Hotel PMS and RevControl RMS configuration.
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House of Gods Hotel | Leisure and Hospitality | 100 | $12M | United Kingdom | protel hotelsoftware | protel Hotel PMS | Hotel Property Management | 2019 | n/a |
In 2019 House of Gods Hotel implemented protel Hotel PMS as its Hotel Property Management platform. The deployment established a centralized property management foundation for the 67 person leisure and hospitality operator in the United Kingdom, positioning protel Hotel PMS as the authoritative operational system for daily guest lifecycle management.
Configuration encompassed front office check in and check out, reservations and availability management, rate and package configuration, housekeeping tasking, and property ledger posting. Financial controls were aligned to support invoice processing and account reconciliations, and revenue management workflows were instrumented to support group pricing, forecasting, and pricing strategy used by finance and operations staff.
Integrations were configured with accounting and revenue tooling familiar to staff, including Xero for bookkeeping and revenue management interfaces with systems such as Duetto and Pace to support dynamic pricing and distribution orchestration. Operational coverage included finance, front desk, reservations, and operations teams reporting to directors and owners, with procedure development and governance overseen by internal finance and operations leads and documented reconciliation and workflow processes established during the 2019 rollout.
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Leisure and Hospitality | 4800 | $220M | Greece | protel hotelsoftware | protel Hotel PMS | Hotel Property Management | 2022 | n/a |
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Buyer Intent: Companies Evaluating protel Hotel PMS
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating protel Hotel PMS. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating protel Hotel PMS for Hotel Property Management include:
- Riseup Networks, a United States based Communications organization with 2550 Employees
- Global Product Compliance, a Sweden based Professional Services company with 120 Employees
- Enerkii, a Germany based Utilities organization with 25 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Riseup Networks | Communications | 2550 | $279M | United States | 2026-09-24 |
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Global Product Compliance | Professional Services | 120 | $13M | Sweden | 2026-09-17 |
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Bits Pilani Placement Unit | Education | 655 | $185M | India | 2026-08-04 |
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Utilities | 25 | $5M | Germany | 2026-08-04 |
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Professional Services | 15 | $2M | United States | 2026-06-28 |
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Communications | 1325 | $330M | United States | 2026-06-15 |
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Professional Services | 70 | $7M | Canada | 2026-04-15 |
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Government | 50 | $7M | Tunisia | 2026-04-14 |
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Transportation | 50 | $5M | New Zealand | 2026-01-24 |
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Education | 19000 | $8.5B | United States | 2025-11-17 |
FAQ - APPS RUN THE WORLD protel Hotel PMS Coverage
protel Hotel PMS is a Hotel Property Management solution from protel hotelsoftware.
Companies worldwide use protel Hotel PMS, from small firms to large enterprises across 21+ industries.
Organizations such as Austria Trend Hotels, Mitsis Hotels Greece, Aquapalace Czech Republic, House of Gods Hotel and Bergwelt Grindelwald, a Swiss Design Collection Company are recorded users of
protel Hotel PMS for Hotel Property Management.
Companies using protel Hotel PMS are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using protel Hotel PMS are most concentrated in Austria, Greece and Czech Republic, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of protel Hotel PMS across Americas, EMEA, and APAC.
Companies using protel Hotel PMS range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 16.67%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.
Customers of protel Hotel PMS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified protel Hotel PMS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Hotel Property Management.