List of protel Hotel PMS Customers
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Since 2010, our global team of researchers has been studying protel Hotel PMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased protel Hotel PMS for Hotel Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using protel Hotel PMS for Hotel Property Management include: Mitsis Hotels Greece, a Greece based Leisure and Hospitality organisation with 4800 employees and revenues of $220.0 million, Aquapalace Czech Republic, a Czech Republic based Leisure and Hospitality organisation with 600 employees and revenues of $51.0 million, House of Gods Hotel, a United Kingdom based Leisure and Hospitality organisation with 67 employees and revenues of $7.0 million, Hotel Savoy Prague Czech Republic, a Czech Republic based Leisure and Hospitality organisation with 35 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using protel Hotel PMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The protel Hotel PMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aquapalace Czech Republic | Leisure and Hospitality | 600 | $51M | Czech Republic | protel hotelsoftware | protel Hotel PMS | Hotel Property Management | 2025 | n/a |
In 2025, Aquapalace Czech Republic implemented protel Hotel PMS to streamline guest onboarding and front-desk operations. The deployment used protel Hotel PMS features for online check-in and mobile pre-arrival registration, implemented in partnership with Straiv, and is categorized under Hotel Property Management for guest operations and CRM in the Czech Republic.
The implementation configured online check-in workflows and mobile pre-arrival registration to capture registration cards and enrich guest profiles before arrival. protel Hotel PMS was set up to automate registration card processing and reduce manual front-desk administration, aligning check-in workflow configuration with standard Hotel Property Management capabilities such as guest profile management and automated guest communications.
Integration work focused on the Straiv mobile registration channel, enabling nearly 50 percent of registration cards to be completed remotely within days of launch. Operational scope covered guest operations and CRM processes at Aquapalace Czech Republic locations, with rollout oriented toward accelerating check-in throughput and reducing administrative processing after going live in 2025.
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Hotel Savoy Prague Czech Republic | Leisure and Hospitality | 35 | $3M | Czech Republic | protel hotelsoftware | protel Hotel PMS | Hotel Property Management | 2025 | n/a |
In 2025 Hotel Savoy Prague implemented protel Hotel PMS as its Hotel Property Management solution to centralize property operations and revenue workflows in the Czech Republic. The protel Hotel PMS deployment served as the primary system for reservations, front desk operations, rate management, and channel orchestration, and it was configured to act as the integration hub for automated revenue processes.
Implementation activities ran from January to April 2025 with full deployment in April 2025, covering system configuration, data consolidation, and cutover to live operations. The project configured modules common to Hotel Property Management systems including reservation ledger, guest profiles, channel management, and automated rate controls, and it instrumented pricing automation for operational use by the revenue team.
protel Hotel PMS was explicitly integrated with the RevControl RMS to enable automated pricing and channel synchronization, creating a closed loop between demand signals and distribution. The RevControl integration automated price recommendations and pushed rate updates through protel Hotel PMS to connected channels, aligning revenue management and distribution workflows and providing a single operational source of truth for the revenue and front office functions.
The rollout focused on revenue management and reservations operations at Hotel Savoy Prague, with governance set to centralize pricing decisioning and automate rate execution. Measured comparisons after the integration recorded an improvement of 8 percent average daily rate, 8.7 percent occupancy, and 37 percent total revenue, attributed to the combined protel Hotel PMS and RevControl RMS configuration.
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House of Gods Hotel | Leisure and Hospitality | 67 | $7M | United Kingdom | protel hotelsoftware | protel Hotel PMS | Hotel Property Management | 2019 | n/a |
In 2019 House of Gods Hotel implemented protel Hotel PMS as its Hotel Property Management platform. The deployment established a centralized property management foundation for the 67 person leisure and hospitality operator in the United Kingdom, positioning protel Hotel PMS as the authoritative operational system for daily guest lifecycle management.
Configuration encompassed front office check in and check out, reservations and availability management, rate and package configuration, housekeeping tasking, and property ledger posting. Financial controls were aligned to support invoice processing and account reconciliations, and revenue management workflows were instrumented to support group pricing, forecasting, and pricing strategy used by finance and operations staff.
Integrations were configured with accounting and revenue tooling familiar to staff, including Xero for bookkeeping and revenue management interfaces with systems such as Duetto and Pace to support dynamic pricing and distribution orchestration. Operational coverage included finance, front desk, reservations, and operations teams reporting to directors and owners, with procedure development and governance overseen by internal finance and operations leads and documented reconciliation and workflow processes established during the 2019 rollout.
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Leisure and Hospitality | 4800 | $220M | Greece | protel hotelsoftware | protel Hotel PMS | Hotel Property Management | 2022 | n/a |
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Buyer Intent: Companies Evaluating protel Hotel PMS
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- New York University, a United States based Education company with 19000 Employees
- Eshopworks, a United Kingdom based Professional Services organization with 10 Employees
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