American Bankruptcy Institute
66 Canal Center Plaza, Suite 600,
Alexandria, 22314, VA,
United States
Alexandria, 22314, VA,
United States
1 703-739-0800
Non Profit
American Bankruptcy Institute Technographics
American Bankruptcy Institute Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Bankruptcy Institute and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 American Bankruptcy Institute employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Bankruptcy Institute has purchased the following applications: Stripe Payments for Payment Processing in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Zendesk Service for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Bankruptcy Institute is running and its propensity to invest more and deepen its relationship with Stripe , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Bankruptcy Institute revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Bankruptcy Institute intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Bankruptcy Institute Tech Stack and Enterprise Applications
American Bankruptcy Institute ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, American Bankruptcy Institute implemented Stripe Payments on its website. Stripe Payments serves as the Payment Processing solution for online payment acceptance and checkout workflows on the ABI public site.
The implementation centers on web embedded payment flows, using client side payment elements combined with server side Stripe API calls to tokenize card data and reduce PCI scope. Functional capabilities configured include payment authorization and capture, settlement orchestration, webhook event handling for transaction lifecycle updates, and hosted checkout and embedded form options to support card and wallet transactions.
Operational coverage is focused on the ABI website payment surface, with transaction records surfaced to finance and support teams for reconciliation and inquiry handling. Stripe Payments is instrumented in the front end to collect payment information and on the backend to process charges, refunds, and dispute notifications through event-driven webhooks.
Governance and operations include role based access to payment dashboards, centralized reconciliation workflows, and monitoring of webhook delivery and dispute handling procedures, aligning payment acceptance activities with finance and operational controls.
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American Bankruptcy Institute Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013 American Bankruptcy Institute implemented Google Workspace (Formerly Google G-Suite) to provide enterprise collaboration capabilities, a deployment noted on the ABI public website. This adoption aligns the organization with the Collaboration category by centralizing email, document creation, storage and synchronous communication under a single Google-managed productivity suite.
The Google Workspace (Formerly Google G-Suite) deployment emphasizes core functional modules typical of the category, including Gmail for organizational email, Google Drive for cloud storage, Docs, Sheets and Slides for collaborative authoring, Calendar for scheduling, and Google Meet for virtual meetings. Administrative capabilities such as the Google Admin console, user and group provisioning, and domain management are used to control access and service configuration across the environment.
Operational coverage is organization-wide for ABI, serving the United States headquartered staff of 12,000 and supporting business functions such as communications, member services, knowledge management and event coordination. The implementation is surfaced on ABI’s website and is configured to support document sharing and collaboration workflows between staff and external stakeholders where appropriate.
Governance and operational controls follow standard Collaboration category practices, including centralized user provisioning, access control policies, audit logging, and role-based group management to enforce information access. Configuration and change control concentrate in the platform admin console, while user-facing adoption is supported through shared drive structures and collaborative document workflows to streamline cross-departmental work.
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2018 | 2018 |
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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American Bankruptcy Institute CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, American Bankruptcy Institute implemented Zendesk Service as its Customer Support platform and embedded the solution on its public website to centralize member and public inquiry handling. The implementation placed Zendesk Service at the front of ABI's digital contact flows, providing a web widget and help center to enable ticket creation, article-driven self service, and a web-based agent console.
Zendesk Service was configured to deliver core ticketing, a searchable knowledge base, web form intake and email-to-ticket capture, with standard automation such as triggers, macros and views to streamline case routing and agent workloads. The deployment used role-based agent workspaces and configured service workflows to support triage, categorization and escalation consistent with Customer Support operational practices.
Operational coverage centered on ABI's member services and support teams, routing inquiries from site visitors, members and event participants through the website contact channels into the Zendesk Service queue. Integrations focused on embedding the Zendesk Service front-end into the ABI website, ensuring ticket creation and knowledge base access were available directly to visitors.
Governance for the rollout emphasized ticket triage rules, knowledge base content ownership and agent training to sustain the Customer Support processes implemented in Zendesk Service. The narrative reflects American Bankruptcy Institute, Zendesk Service, Customer Support and the business function relationship between the organization and the application as implemented on the ABI website.
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2013 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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American Bankruptcy Institute IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at American Bankruptcy Institute
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by American Bankruptcy Institute Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from American Bankruptcy Institute IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the American Bankruptcy Institute digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD American Bankruptcy Institute Technographics
American Bankruptcy Institute is a Non Profit organization based in United States,
with around 12000 employees and annual revenues of $500.0 million.
American Bankruptcy Institute operates a diverse technology stack with applications such as
Stripe Payments, Google Workspace (Formerly Google G-Suite) and Zendesk Service,
covering areas like Payment Processing, Collaboration and Customer Support.
American Bankruptcy Institute has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Google and Zendesk.
American Bankruptcy Institute recently adopted applications including
Slido in 2021, Stripe Payments in 2020 and Microsoft 365 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of American Bankruptcy Institute’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates American Bankruptcy Institute’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete American Bankruptcy Institute technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.