Anaheim, 92801, CA,
United States
American Career College Technographics
American Career College Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Career College and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 American Career College employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Career College has purchased the following applications: Oracle Cloud HCM for Core HR in 2015, alive5 Live Chat for Chatbots and Conversational AI in 2011, Helix for Analytics and BI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Career College is running and its propensity to invest more and deepen its relationship with Oracle , alive5 , Converge Direct or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Career College revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Career College intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Career College Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle PeopleSoft HCM | Oracle Cloud HCM | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, American Career College implemented Oracle Cloud HCM and centralized Core HR on a cloud-native Oracle platform. The deployment replaced Oracle PeopleSoft HCM and focused on consolidating employee records and HR transaction workflows for its approximately 800 employees in the United States.
Oracle Cloud HCM was configured to deliver Core HR capabilities, with configuration workstreams addressing employee data model, security role design, workflow automation for hires and separations, and reporting schema. Implementation and subsequent upgrades were supported by an ongoing technical support remit covering system configuration changes, patch management, and problem resolution. The engagement explicitly included reporting design and operational user training to ensure HR staff could produce operational and compliance reports from Oracle Cloud HCM.
Operational scope centered on HR operations and HRIS administration, with business functions impacted including personnel recordkeeping, HR case handling, and routine workforce administration. The implementation emphasized centralized data stewardship and standardized HR processes to reduce manual reconciliation across HR workflows. Reporting and analytics workflows were established inside Oracle Cloud HCM to support operational and ad hoc information requests.
Governance practices included a formal change control process for configuration and upgrades, role based access governance, and a user support and training program tied to each upgrade cycle. Technical support responsibilities covered implementations, upgrades, reporting, user support and training, and problem resolution for Oracle Cloud HCM as the institution's Core HR system.
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| alive5 | Legacy | alive5 Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, American Career College deployed alive5 Live Chat on its public website. The deployment uses alive5 Live Chat, categorized as Chatbots and Conversational AI, to deliver real-time conversational interactions embedded in site pages. The implementation reflects standard Chatbots and Conversational AI patterns, including automated messaging and live agent escalation through the alive5 Live Chat interface.
Architecturally the setup centers on a client-side web-embedded chat widget that connects to the vendor platform for real-time messaging, session transcripts, canned responses, and lead capture. Functional workflows implemented align with admissions and prospective student engagement use cases common in education, including pre-chat lead capture, agent routing, and transcript storage for follow-up. Operational coverage is focused on the institution website audience, and governance is expected to be coordinated between web content owners and student outreach teams to manage conversational content and response workflows.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Converge Direct | Legacy | Helix | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 |
In 2019, American Career College deployed Helix, supplied by Converge Direct, on its website to implement Analytics and BI. The deployment focused on web-based instrumentation and centralized reporting tied to the institution's public site. Helix was configured to capture event-level telemetry, session metrics, and campaign attribution for digital channels.
Implementation work included Analytics and BI modules such as interactive dashboards, data visualization, scheduled reporting, and data export capabilities to support operational reporting. Operational scope centered on marketing, enrollment management, and digital engagement teams, providing role-based dashboard access and scheduled report distribution. Governance work emphasized instrumentation standards and dashboard configuration to align analytics delivery with existing business workflows.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Engagement | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at American Career College
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by American Career College Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||