Kansas City, 64105, MO,
United States
American Century Technographics
American Century Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Century and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 American Century employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Century has purchased the following applications: SAP Concur Expense for Expense Management in 2010, Workday HCM for Core HR in 2014, Adobe Audience Manager for Data Management Platform in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Century is running and its propensity to invest more and deepen its relationship with SAP , Workday , Alvaria or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Century revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Century intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Century Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP Financial Management | n/a | 2010 | 2018 |
In 2010, American Century implemented SAP Concur Expense for Expense Management in a cloud-hosted SaaS deployment to standardize employee expense workflows across finance and travel operations. The deployment targeted the firm's corporate finance, accounts payable, and travel coordination functions supporting approximately 1,300 employees.
SAP Concur Expense was configured to deliver core expense management capabilities including electronic expense reporting, mobile receipt capture, configurable approval workflows, policy enforcement, and auditor workflow orchestration. Configuration emphasized centralized policy controls and automated compliance rules to reduce manual exception handling.
The implementation integrated with Concur Travel to align travel bookings with expense capture, and leveraged interfaces with PeopleSoft and Workday for HR and finance master data synchronization, including employee records and cost center mappings. The architecture used cloud APIs and standard Concur connectors to support data exchange between travel, HR, and finance systems and to maintain consistent reference data across platforms.
Governance centered on centralized expense policy administration, role based approval workflows, and reconciliation handoffs to accounts payable, with administrators enforcing compliance and audit trails through the SAP Concur Expense controls. Rollout emphasized standardized workflows for approvers and finance staff, using configuration driven policy rules rather than custom development.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle PeopleSoft HCM | Workday HCM | Core HR | HCM | n/a | 2014 | 2018 |
In 2014, American Century implemented Workday HCM in a Core HR deployment to address HR and payroll business needs, conducting client working sessions to analyze requirements and develop a documented future state design. The engagement centered on aligning Workday HCM to enterprise HR and payroll processes across the firm.
The Workday HCM implementation included ongoing day to day support and configuration of core modules, specifically Security, Compensation, Financials and Reporting, with focused work on compensation management and benefits workflows. Teams used Workday Report Writer and extensive calculated fields to support reporting, business processes and integration logic, and implemented sequence generators and generating templates to standardize inbound integration processing and validation.
Integration architecture relied on Workday Cloud Connect and Enterprise Interface Builder, with both inbound and outbound EIBs designed and built to push and pull employee data from Oracle PeopleSoft HCM. A set of integrations was developed to link Workday HR with the firm recruiting system and with third party applications, and the delivery included end to end integration testing and validation of inbound integration system results.
Governance and operational control covered Domain, Role and User based security for distinct functional areas, plus process transformation activities to update business processes for the future state design. The implementation also encompassed user support for data preparation and testing, and testing coverage included unit and functional testing of production support tickets to stabilize Workday HCM operations.
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Audience Manager | Data Management Platform | CRM | n/a | 2020 | 2020 |
In 2020 American Century implemented Adobe Audience Manager, a Data Management Platform, on their public website. The deployment places Adobe Audience Manager as a centralized audience layer for web-based data collection and segmentation, enabling profile stitching, segment creation, and audience activation consistent with the Data Management Platform category. Using Adobe Audience Manager on the website indicates client-side tag or script deployment to capture behavioral signals and populate audience profiles for downstream use.
Operationally the implementation is focused on marketing and digital channels, supporting audience targeting, personalization orchestration, and advertising activation across digital campaigns. Configuration work centers on segment definitions, profile unification, and data onboarding and export capabilities inside Adobe Audience Manager, with integration points expected between audience outputs and downstream activation systems. Governance and operational controls align with marketing operations and privacy workflows, with typical attention to consent handling, segment lifecycle management, and owner-driven configuration for audience use on the website.
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Marketing Analytics | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at American Century
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Apps Being Evaluated by American Century Executives
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