Baton Rouge, 70806, LA,
United States
American First Financial Services inc Technographics
American First Financial Services inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American First Financial Services inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 American First Financial Services inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American First Financial Services inc has purchased the following applications: Cajun for ERP Financial in 2007, Tidio Live Chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American First Financial Services inc is running and its propensity to invest more and deepen its relationship with Cajun Software , Tidio , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American First Financial Services inc revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American First Financial Services inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American First Financial Services inc Tech Stack and Enterprise Applications
American First Financial Services inc ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cajun Software | Legacy | Cajun | ERP Financial | ERP | n/a | 2007 | 2007 |
In 2007, American First Financial Services inc implemented Cajun as a core finance application in the ERP Financial category. The deployment is recorded as supporting the company’s finance and loan-servicing operations.
Recorded usage focuses on loan management, payments and collections, with general ledger functionality inferred from Cajun Software product descriptions rather than from an explicit customer case study. These modules are described as being used to streamline accounting and collections workflows within the finance and loan-servicing area.
Operational coverage centers on finance, loan servicing, and collections departments, aligning Cajun’s loan servicing and accounts receivable capabilities to day-to-day accounting and collections processes. The source material does not disclose deployment architecture, specific integrations, or implementation partner details.
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American First Financial Services inc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, American First Financial Services inc implemented Tidio Live Chat on its public website https://www.americanfirstla.com/. The deployment uses Tidio Live Chat as a Chatbots and Conversational AI application to embed real time customer messaging into the company web storefront.
Configuration centers on an embedded live chat widget, automated conversational flows and agent handoff to manage inbound customer inquiries and capture leads. Functional capabilities aligned with the Chatbots and Conversational AI category include proactive chat triggers, canned responses, session tracking and chat transcript capture to support customer service and digital sales workflows.
Operational scope is the company website, serving customer service and sales use cases across desktop and mobile browsers within the United States. Governance and day to day administration is handled by customer facing teams who manage chat configuration, user access and conversation records for ongoing web channel engagement.
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American First Financial Services inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, American First Financial Services inc implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment serves the organization’s corporate staff in the United States and supports core banking and financial services functions including internal communications, document collaboration and scheduling, and the company website references Google Workspace which indicates use of Google-hosted services tied to the corporate domain.
The Google Workspace (Formerly Google G-Suite) configuration aligns with standard Collaboration capabilities, including Gmail for email, Google Drive and Google Docs for shared storage and coauthoring, Google Calendar for scheduling, and the Google Admin console for user provisioning and domain management. Governance is implemented through centralized administration and identity controls in the Admin console, enabling account lifecycle management and managed sharing controls consistent with a small financial services deployment, with these Collaboration capabilities applied across customer-facing and back-office workflows.
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American First Financial Services inc Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2020 | 2020 |
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American First Financial Services inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at American First Financial Services inc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by American First Financial Services inc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||