Gig Harbor, 98335, WA,
United States
American Image Displays Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by American Image Displays and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 American Image Displays employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Image Displays has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2019, Mixpanel for Marketing Analytics in 2020, New Relic APM for Application Performance Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Image Displays is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Mixpanel , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Image Displays revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Image Displays intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, American Image Displays deployed LiveChat as its customer-facing chat solution on the corporate website. LiveChat is positioned in the Chatbots and Conversational AI category and was implemented as an embedded SaaS web chat widget to capture real-time customer and prospect inquiries across product and contact pages. The deployment uses a lightweight cloud-hosted architecture, with the LiveChat widget embedded site-wide to initiate and manage synchronous conversations. Functional capabilities implemented include the LiveChat web chat widget, real-time messaging, canned responses, and session transcripts, supporting small-team handling of inbound sales and service queries. Operational scope is focused on the website, with frontline sales and customer service staff operating the LiveChat console, and governance organized around scripted responses and routing rules to standardize web-lead handling.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mixpanel | Legacy | Mixpanel | Marketing Analytics | CRM | n/a | 2020 | 2020 |
In 2020, American Image Displays implemented Mixpanel for Marketing Analytics on its website. The deployment focused on client side instrumentation of web sessions to capture event level user behavior to support marketing and digital engagement.
Mixpanel was configured to capture event tracking, funnel analysis, cohort segmentation, and dashboarding to support the marketing function, with lightweight governance appropriate for a 10 employee professional services firm, centralizing an event taxonomy and reporting ownership within marketing. Implementation emphasized product analytics workflows such as user identification, event based funnels, and cohort retention analysis, with data surfaced in Mixpanel dashboards to inform campaign and engagement monitoring.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2015 | 2015 |
In 2015, American Image Displays implemented New Relic APM to instrument and monitor its public website. New Relic APM is deployed as the Application Performance Management solution for website performance visibility and operational diagnostics across the company’s web presence.
The implementation centers on standard APM capabilities including server‑side agent instrumentation, transaction tracing, error analytics, real user monitoring, and alerting to surface performance bottlenecks and exceptions. Configuration emphasizes dashboarding and alert workflows tied to site maintenance and web operations, enabling continuous visibility into application response times, throughput, and error rates for the small IT and development function responsible for the site.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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