Cary, 60013-1989, IL,
United States
American Industrial Dir... Technographics
American Industrial Dir... Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Industrial Dir... and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 American Industrial Dir... employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Industrial Dir... has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2020, Barilliance for eCommerce in 2019, dotdigital Engagement Cloud for Customer Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Industrial Dir... is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Barilliance , CommerceV3 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Industrial Dir... revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Industrial Dir... intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Industrial Dir... Tech Stack and Enterprise Applications
American Industrial Dir... AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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American Industrial Dir... eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Barilliance | Legacy | Barilliance | eCommerce | eCommerce | n/a | 2019 | 2019 |
In 2019 American Industrial Dir... implemented Barilliance for eCommerce on their public retail website, instrumenting the Barilliance solution to support online merchandising and customer engagement. The deployment is centered on the website front end, with Barilliance scripts and widgets embedded to surface personalization and recommendation logic across product and category pages. This configuration aligns the company, Barilliance, eCommerce and online sales functions within a single web channel.
The Barilliance implementation focuses on typical eCommerce capabilities such as product recommendations, onsite personalization, behavioral targeting, and cart abandonment recovery workflows, all configured as modular widgets and campaign rules. These functional modules were set up to drive the merchandising and marketing workflows, with rule-based targeting and session-based behavioral signals feeding recommendation logic. Operational control is retained within e-commerce and marketing roles, using Barilliance dashboards to manage campaign rules, widget placements, and personalization segments.
Rollout and governance were scoped to the company website, with phased activation of recommendation and personalization modules across product pages and the checkout funnel, and ongoing adjustments made through the Barilliance administrative console. The implementation narrative ties American Industrial Dir... Barilliance eCommerce to business functions including online merchandising, digital marketing, and e-commerce operations, emphasizing site-level instrumentation and campaign-driven personalization governance.
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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American Industrial Dir... CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| dotdigital | Legacy | dotdigital Engagement Cloud | Customer Engagement | CRM | n/a | 2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics, Data Management Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2015 | 2015 |
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American Industrial Dir... ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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American Industrial Dir... IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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American Industrial Dir... CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at American Industrial Dir...
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| No data found | ||||||
Apps Being Evaluated by American Industrial Dir... Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||