Lithonia, 30058, GA,
United States
American Structural Concrete Technographics
American Structural Concrete Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Structural Concrete and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 American Structural Concrete employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Structural Concrete has purchased the following applications: Viewpoint Spectrum for Construction ERP in 2014, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, Zendesk Service for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Structural Concrete is running and its propensity to invest more and deepen its relationship with Viewpoint Construction , Google , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Structural Concrete revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Structural Concrete intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Structural Concrete Tech Stack and Enterprise Applications
American Structural Concrete ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Viewpoint Construction | Legacy | Viewpoint Spectrum | Construction ERP | ERP Services and Operations | n/a | 2014 | 2015 |
In 2014, American Structural Concrete implemented Viewpoint Spectrum, adopting the Construction ERP to consolidate construction accounting and project financial workflows. The engagement followed a transition from Sage Timberline to Dexter Chaney's Spectrum system, concentrating on bringing construction-specific ledger and job cost capabilities into a unified ERP platform.
Implementation work focused on configuring core financials, project accounting, job cost accounting, accounts payable and receivable, and contract billing modules that are typical in Construction ERP deployments. Viewpoint Spectrum was configured with a construction-oriented chart of accounts, job and cost code hierarchies, and reporting templates to support project-level financial visibility and contractor billing processes.
Operational scope covered the accounting organization, project managers and field operations, with governance attention on standardized job costing, change order workflows and financial close procedures. The rollout emphasized staged functional enablement, combining configuration, user training and documented process controls to align accounting and operations around Viewpoint Spectrum.
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American Structural Concrete Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 American Structural Concrete implemented Google Workspace (Formerly Google G-Suite) to provide Collaboration across the organization. The deployment established a single Google Workspace domain supporting corporate email through Gmail, cloud hosted Drive storage, Docs, Sheets, Slides, Calendar, and Meet to standardize document collaboration and scheduling. Administration was centralized via the Google Admin console, with user provisioning, group based access controls, and retention settings configured to reflect project team structures and office roles.
Google Workspace (Formerly Google G-Suite) is referenced in the company website source, indicating organization wide use for corporate communications and file sharing across estimating, project management, engineering, and office administration. Governance emphasized centralized admin controls, group based sharing policies, and configured retention and access controls to support project centric collaboration and field to office document exchange. Functional workflows align with standard Collaboration category capabilities for document authoring, real time co editing, calendaring, and virtual meetings.
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American Structural Concrete CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, American Structural Concrete implemented Zendesk Service as its Customer Support application on its website. The deployment captures website-based inquiries and funnels them into a centralized Zendesk Service ticketing environment for the company.
Zendesk Service was configured to support web-embedded support interactions and standard ticket lifecycle management, including ticket creation, assignment, prioritization, and status tracking. Agents use Zendesk Service to manage customer communications and maintain centralized case records, leveraging asynchronous channels and the platform interface to coordinate responses.
The implementation focuses on aligning the Customer Support function with a web first intake model, capturing customer issues directly from the amerciansc.com site into Zendesk Service queues. Operational coverage includes customer service and project support teams within American Structural Concrete, with governance oriented around platform routing, queue management, and standardized ticket workflows to ensure consistent handling of website-sourced requests.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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American Structural Concrete IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at American Structural Concrete
Apps Being Evaluated by American Structural Concrete Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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