Fairfield, 7004, NJ,
United States
American Telecom Headquarters Technographics
American Telecom Headquarters Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Telecom Headquarters and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 American Telecom Headquarters employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Telecom Headquarters has purchased the following applications: PayPal Enterprise for Payment Processing in 2020, LiveChat for Chatbots and Conversational AI in 2013, X-Cart Enterprise for Shopping Cart Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Telecom Headquarters is running and its propensity to invest more and deepen its relationship with PayPal , LiveChat, Inc. , Qualiteam Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Telecom Headquarters revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Telecom Headquarters intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Telecom Headquarters Tech Stack and Enterprise Applications
American Telecom Headquarters ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Enterprise | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, American Telecom Headquarters deployed PayPal Enterprise on its website to provide Payment Processing for online customer billing and checkout. The deployment placed PayPal Enterprise directly into the public checkout flow so customer payments are captured through PayPal hosted pages and integrated payment widgets on the site.
The implementation configuration emphasized hosted checkout, payment authorization and capture, transaction reporting, and standard fraud screening capabilities available in PayPal Enterprise. Integration work focused on client side payment UI integration and server side order capture and notification handling to ensure successful transaction settlement and record keeping.
Operational scope centered on sales and finance functions, with finance responsible for reconciliation and settlement alignment and operations supporting billing queries and refunds. Governance and process changes included establishing merchant account settings, settlement schedules, and routine transaction reporting to align PayPal Enterprise payment records with internal accounting processes.
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American Telecom Headquarters AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, American Telecom Headquarters implemented LiveChat on its public website. LiveChat is deployed as the organization's Chatbots and Conversational AI solution to manage web based customer engagement and inbound inquiries. The deployment follows a cloud hosted SaaS model with the vendor delivered web chat widget and an agent console, providing real time messaging, transcript capture, canned responses, and basic conversational routing configured for a small communications provider.
Operational scope is limited to the company website and supports customer support and lead capture functions for the United States based firm. Configuration and day to day governance are handled internally given the company's 30 employee size, with workflows focused on agent console operation, session logging, and maintenance of canned response libraries. The narrative restates LiveChat as the application supporting Chatbots and Conversational AI for front line support and sales engagement.
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American Telecom Headquarters eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Qualiteam Software | Legacy | X-Cart Enterprise | Shopping Cart Management | eCommerce | n/a | 2014 | 2014 |
In 2014, American Telecom Headquarters implemented X-Cart Enterprise for Shopping Cart Management on its public website. X-Cart Enterprise provides the online storefront and shopping cart capabilities that support the company's e-commerce sales and order capture workflows. The deployment serves a 30 employee communications firm headquartered in the United States, and is provisioned on the corporate website as the primary customer facing commerce layer.
The implementation centers on core Shopping Cart Management functions including product catalog and SKU presentation, shopping cart and checkout workflows, customer accounts and order management, and administrative configuration for pricing, promotions, tax and shipping rules. Internal governance uses the X-Cart Enterprise administrative console to define user roles, operational order processing workflows, and storefront content updates across sales and customer service functions. American Telecom Headquarters X-Cart Enterprise Shopping Cart Management operation ties e-commerce functionality directly to online sales and customer engagement processes.
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American Telecom Headquarters CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2014 | 2014 |
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American Telecom Headquarters IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at American Telecom Headquarters
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Account Manager | Manager | Sales | ||||
| Human Resources Recruiter | CXO | HR | ||||
| Product Manager | Manager | Finance |
Apps Being Evaluated by American Telecom Headquarters Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||