Rogers, 72756, AR,
United States
America's Car-Mart Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by America's Car-Mart and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1850 America's Car-Mart employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that America's Car-Mart has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2023, UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems America's Car-Mart is running and its propensity to invest more and deepen its relationship with Microsoft , UKG , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing America's Car-Mart revenues, which have grown to $916.1 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for America's Car-Mart intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2023 | 2024 |
In 2023, America’s Car-Mart progressed its implementation of Microsoft Dynamics 365 for Finance and Operations in the ERP Financial category. The company described the enterprise resource planning project as including a Customer Relationship Management module and targeted completion by early calendar year 2024, running alongside a separate Loan Origination System rollout that is already in use for customer pre approvals across stores.
The Microsoft Dynamics 365 for Finance and Operations deployment focuses on core financials and retail back office functions, including general ledger, accounts receivable and payable, financial reporting, inventory management and procurement workflows tailored to used vehicle retail operations. Configuration efforts emphasize finance receivable controls, accounting close processes and inventory disposition workflows that align with the companys securitized funding and financing practices. CRM capabilities are being folded into the ERP footprint to centralize customer records and sales lifecycle management.
Operational coverage for the ERP spans accounting, inventory management, procurement, information technology and customer service teams, supporting managements stated goal to elevate back office efficiency and customer service levels. The ERP implementation is proceeding in parallel with the LOS program, which management reports increases online credit application volume and is used across all stores for customer pre approvals, creating a consistent data pipeline the ERP will standardize for reporting and processing.
Governance and rollout are staged toward an early 2024 completion date, with management anticipating streamlined back office functions, elimination of manual processes and improved utilization of data. America’s Car-Mart positions Microsoft Dynamics 365 for Finance and Operations as a foundational platform to improve accounting, inventory and procurement operations while supporting ongoing investments in financing and sales channels.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, America's Car-Mart deployed UKG Pro Recruiting (ex UltiPro Recruiting) as its Recruiting,Applicant Tracking System and embedded the vendor-hosted job board on its public careers site. The implementation established a direct candidate intake path from the careers page to the ATS, centralizing external job postings and initial application capture within the UKG Pro Recruiting environment.
The deployment configured core applicant tracking modules including requisition management, job posting, candidate profile capture and resume parsing, interview scheduling, candidate status tracking, and offer management. UKG Pro Recruiting (ex UltiPro Recruiting) was set up to orchestrate configurable hiring stages and automated notifications, moving candidates from application through recruiter screening and hiring manager review.
Operational governance was centralized with corporate HR and talent acquisition teams, with role-based permissions for recruiters and hiring managers to control requisition approvals and candidate workflow actions. The vendor-hosted job board integration provided a single source of record for applicant data and standardized hiring workflows across the organization, aligning online sourcing with internal recruiting processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, America's Car-Mart implemented Cisco Webex Meetings. The deployment of Cisco Webex Meetings is categorized as Audio Video and Web Conferencing and has been instrumented on the company website to support both customer-facing and internal meeting workflows.
The implementation focuses on real-time video and audio conferencing, screen sharing, and browser-based join experiences typical of Cisco Webex Meetings, configured as the centralized audio video and web conferencing layer for online customer interactions and cross-team collaboration. Architecture centers on embedding Webex meeting capabilities into the public website front end, enabling remote attendees to join via browser or native clients and surfacing meeting links and scheduling flows on car-mart.com, while governance is managed through centralized provisioning and standardized meeting usage policies administered by corporate IT.
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Collaboration | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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