Exotel
Maruthi Infotech Center, 2nd Floor, Tower A, 540, 100 Feet Rd, Krishna Reddy Layout, Amarjyoti Layout, Domlur,
Bengaluru, 560071,
India
Bengaluru, 560071,
India
91 80 889 19888
Professional Services
Exotel Technographics
Exotel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Exotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Exotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Exotel has purchased the following applications: Moodle LMS for Learning and Development in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Zoominfo Platform for Account Based Marketing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Exotel is running and its propensity to invest more and deepen its relationship with Moodle , Cisco Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Exotel revenues, which have grown to $49.1 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Exotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Exotel Tech Stack and Enterprise Applications
Exotel HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2015 | 2015 |
In 2015, Exotel deployed Moodle LMS on its website to deliver web based training and learning resources. Moodle LMS was implemented as the core Learning and Development platform for the organization and was exposed through the corporate site to provide direct learner access and content delivery.
The implementation leveraged standard Moodle LMS capabilities including course management, user enrollment workflows, assessments, and reporting to support Learning and Development activities. Operational ownership and governance were positioned with L&D and HR for course creation, enrollment approvals, and content lifecycle management, and the deployment was configured for web access and site based learner provisioning to centralize training delivery.
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Exotel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Exotel implemented Cisco Webex Meetings to add browser based conferencing capabilities to its public website. Exotel is a Professional Services company in India with approximately 1,000 employees and uses Cisco Webex Meetings to provide Audio Video and Web Conferencing functionality directly from its site.
The Cisco Webex Meetings deployment emphasizes core modules typical of the Audio Video and Web Conferencing category, including scheduled and ad hoc meeting hosting, browser join and client access, screen sharing, recording, and participant management and meeting controls. The implementation is centered on website integration for customer interactions and web based collaboration while aligning with standard meeting orchestration, user authentication flows, and session management capabilities native to Cisco Webex Meetings.
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Exotel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2022 | 2022 |
In 2022, Exotel deployed Zoominfo Platform to support Account Based Marketing on its public website. The Zoominfo Platform was instrumented at the site level to identify visiting accounts and surface firmographic and contact intelligence for marketing and sales teams at Exotel in India.
Configuration emphasized web based visitor identification, contact enrichment, and account list orchestration within the Zoominfo Platform. Functional capabilities applied include visitor to account matching, enrichment of inbound contact records, and the orchestration of targeted account lists to support ABM campaign workflows.
Operational governance centered on centralizing account lists and aligning marketing and sales follow up processes around the website captured signals. The deployment adopted a web first architecture that positions Zoominfo Platform as the primary source of account and contact signals for Exotel's Account Based Marketing and demand generation activities.
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Exotel ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Exotel PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2013 | 2013 |
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Exotel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Exotel CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Exotel
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Exotel Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Exotel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Exotel digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Exotel Technographics
Exotel is a Professional Services organization based in India,
with around 1000 employees and annual revenues of $49.1 million.
Exotel operates a diverse technology stack with applications such as
Moodle LMS, Cisco Webex Meetings and Zoominfo Platform,
covering areas like Learning and Development, Audio Video and Web Conferencing and Account Based Marketing.
Exotel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Moodle, Cisco Systems and Zoominfo.
Exotel recently adopted applications including
Zoominfo Platform in 2022, LiveRamp Platform in 2022 and Revive Adserver (ex OpenX/Openads) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Exotel’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Exotel’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Exotel technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.