Holmes Beach, 34217, FL,
United States
AMI Locals Technographics
AMI Locals Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AMI Locals and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 AMI Locals employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AMI Locals has purchased the following applications: Sage Intacct for ERP Financial in 2025, FareHarbor for Reservation and Booking Management in 2021, Olark Live Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AMI Locals is running and its propensity to invest more and deepen its relationship with Sage , FareHarbor , Olark or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AMI Locals revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AMI Locals intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AMI Locals Tech Stack and Enterprise Applications
AMI Locals ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2025 | 2025 |
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AMI Locals ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FareHarbor | Legacy | FareHarbor | Reservation and Booking Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, AMI Locals LLC implemented FareHarbor for Reservation and Booking Management on its website. The deployment embedded the FareHarbor booking engine into amilocals.com to centralize online reservation intake and customer-facing scheduling.
Implementation concentrated on Reservation and Booking Management capabilities typical for the category, including real-time availability, calendar-based scheduling, booking management dashboards, payment capture workflows, and configuration of availability rules. FareHarbor was configured as the primary application for handling reservations, resource allocation, calendar conflicts, and transactional booking records.
Operational coverage focused on the website sales channel and the company’s customer service and operations teams, with booking workflows routed through the FareHarbor interface for intake and fulfillment. Governance emphasized centralized booking controls and standardized availability rules, and rollout was executed by embedding FareHarbor across the public site to unify online reservation handling.
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AMI Locals AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, AMI Locals LLC implemented Olark Live Chat on its public website to add live conversational support and lead capture. The deployment used Olark Live Chat as a front line web engagement channel consistent with the Chatbots and Conversational AI category.
Configuration centered on embedding the Olark Live Chat widget across site pages, enabling real time chat sessions, automated greetings and canned responses, offline contact capture forms, visitor monitoring, and chat transcript generation. These functional capabilities were applied to inbound web interactions to surface leads and to support first response workflows.
Operational coverage focused on web driven customer service and sales inquiry handling, with chat handling procedures, scripted agent responses and transcript review instituted to govern interactions. Rollout and ongoing operations were managed through website configuration and agent process changes, aligning Olark Live Chat with AMI Locals LLC business functions for front line support and lead qualification.
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AMI Locals Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
|
2017 | 2017 |
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AMI Locals CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
CRM | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
|
2020 | 2020 |
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AMI Locals PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
|
2018 | 2018 |
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AMI Locals IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at AMI Locals
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Operating Officer | CXO | Operations | ||||
| Assistant Controller | Director | Finance | ||||
| Director Of Operations | Director | Operations |
Apps Being Evaluated by AMI Locals Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||