AMICSA, S.A. de C.V.
Viveros de la Playa A€¢31 Col. Viveros de la Loma,
Tlalnepantla, 54080, Estado de,
Mexico
Tlalnepantla, 54080, Estado de,
Mexico
55 53-66-4250
Professional Services
AMICSA, S.A. de C.V. Technographics
AMICSA, S.A. de C.V. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AMICSA, S.A. de C.V. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 AMICSA, S.A. de C.V. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AMICSA, S.A. de C.V. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, JivoChat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AMICSA, S.A. de C.V. is running and its propensity to invest more and deepen its relationship with Oracle , JivoChat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AMICSA, S.A. de C.V. revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AMICSA, S.A. de C.V. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AMICSA, S.A. de C.V. Tech Stack and Enterprise Applications
AMICSA, S.A. de C.V. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014 AMICSA, S.A. de C.V. implemented Oracle NetSuite ERP to centralize its ERP Financial operations for finance and accounting. The deployment targeted the company finance function at the Mexico head office, reflecting the needs of a 50 person professional services firm with approximately 5,000,000 in annual revenue, and positioned Oracle NetSuite ERP as the primary system for core financial processing.
The implementation focused on financial management capabilities within the ERP Financial category, including general ledger configuration, accounts payable, accounts receivable, cash management, fixed asset accounting, and financial reporting. Oracle NetSuite ERP was configured to enforce a standardized chart of accounts, automated journal posting and reconciliation workflows, invoice to cash processing, and procure to pay controls consistent with a small enterprise finance operating model.
Operational governance emphasized centralized finance processes, role based access controls and segregation of duties for accounting users, and standardized month end close and period control procedures. The deployment followed a cloud native SaaS architecture typical of Oracle NetSuite ERP, enabling centralized configuration, continuous updates, and a single ledger approach for the company financial function.
|
AMICSA, S.A. de C.V. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, AMICSA, S.A. de C.V. implemented JivoChat on its corporate website. The deployment uses JivoChat as a Chatbots and Conversational AI solution to provide on-site live chat for prospect engagement and client service, embedding the JivoChat web widget into site templates and provisioning agent access for sales and client service staff.
Functional configuration emphasized real-time visitor monitoring, web chat routing to staffed agent consoles, canned responses and lead capture forms to standardize initial conversations. Operations are centered on the company website and staffed by AMICSA sales and support teams, with chat transcripts and engagement logs used to support case follow-up and handoff. Governance focused on establishing response protocols and shift scheduling to align conversational workflows with existing sales and service processes.
|
AMICSA, S.A. de C.V. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, AMICSA, S.A. de C.V. deployed Microsoft 365. Microsoft 365 is used as a Collaboration platform supporting email, calendaring, team messaging, and document sharing for the 50 employee professional services firm, and the deployment is reflected in the company website footprint. The rollout targeted corporate communications and project coordination across service delivery and administrative teams.
The implementation is a cloud hosted Microsoft 365 tenant configured with core Collaboration capabilities including Exchange Online for email, SharePoint Online for document libraries and intranet content, OneDrive for Business for file sync, and Microsoft Teams for chat and meetings. Identity and access are managed through tenant level account provisioning and group based access controls, with mailboxes and SharePoint sites provisioned by service line. Governance included centralized user onboarding, naming standards for SharePoint sites and Teams, and channel structures aligned to project teams to standardize collaboration workflows. This Microsoft 365 Collaboration deployment supports AMICSA business functions in internal communications, document management, and project collaboration for professional services delivery.
|
AMICSA, S.A. de C.V. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
AMICSA, S.A. de C.V. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
AMICSA, S.A. de C.V. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at AMICSA, S.A. de C.V.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AMICSA, S.A. de C.V. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AMICSA, S.A. de C.V. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AMICSA, S.A. de C.V. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD AMICSA, S.A. de C.V. Technographics
AMICSA, S.A. de C.V. is a Professional Services organization based in Mexico,
with around 50 employees and annual revenues of $5.0 million.
AMICSA, S.A. de C.V. operates a diverse technology stack with applications such as
Oracle NetSuite ERP, JivoChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
AMICSA, S.A. de C.V. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, JivoChat and Microsoft.
AMICSA, S.A. de C.V. recently adopted applications including
Datadog APM in 2020, Cloudflare CDN in 2020 and Microsoft 365 in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AMICSA, S.A. de C.V.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AMICSA, S.A. de C.V.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AMICSA, S.A. de C.V. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.