AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Amida Care Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cognizant Legacy Cognizant TriZetto Facets Core Admin Processing System ERP Services and Operations n/a 2021 2021
In 2021, Amida Care implemented Cognizant TriZetto Facets as its Core Admin Processing System to centralize claims adjudication and eligibility workflows across Medicaid and Medicare programs. Amida Care Cognizant TriZetto Facets Core Admin Processing System was positioned to support claims processing, eligibility and enrollment, provider network management, and member billing functions for state welfare programs including CHIP, SNAP, and TANF as well as Medicare Advantage operations. The implementation configured TriZetto Facets functional modules including claims processing and adjudication, billing, member and subscriber management, accounting, utilization management, and PBM web-portal configuration. The project included development and execution of test plans, test scenarios, and UAT tasks for TriZetto Facets 4.x, along with functional and usability testing, and creation of requirements traceability matrices linking high level business needs to epics and user stories. The technical architecture linked Facets to backend data platforms and interoperability layers, using Oracle database tables for transactional data and Azure SQL for reporting and performance troubleshooting. ETL design and data mapping produced normalized and denormalized data models and snowflake schemas, and EDI transaction handling was implemented for HIPAA X12 834, 837, 835, 270/271, and 277 standards, with operational interfaces to MMIS Medicaid claims resolution and CMS/Medicaid program flows. Governance and delivery used Agile and Scrum practices, including daily scrum meetings, sprint planning, sprint review and retrospectives, JAD sessions for requirements elicitation, and backlog management in JIRA and Azure DevOps. Documentation and knowledge management were maintained in Confluence, and the business analyst team led requirements management, creation of user stories, and coordination of onshore and offshore development, QA, DevOps, and release activities. Operational scope covered claims and billing teams, eligibility adjudication, provider relations, and operations reporting, with responsibilities that included logical data modeling, SQL-based data validation, mapping documents, MIS reporting for underwriting and backlog tracking, and coordination of UAT acceptance criteria. The implementation integrated Facets-driven workflows with EMR interfaces and payer/provider EDI exchanges to support daily Medicare, Medicaid, and commercial HMO/PPO claims processing.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2017 2017
Marketing Analytics CRM 2022 2022
Marketing Analytics CRM 2018 2018
Marketing Automation CRM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Amida Care

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Amida Care Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Amida Care IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Amida Care digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Amida Care Technographics
Amida Care is a Insurance organization based in United States, with around 180 employees and annual revenues of $340.0 million.
Amida Care operates a diverse technology stack with applications such as Cognizant TriZetto Facets, Microsoft 365 and Hotjar, covering areas like Core Admin Processing System, Collaboration and Customer Experience.
Amida Care has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Cognizant, Microsoft and Contentsquare.
Amida Care recently adopted applications including Microsoft Clarity in 2022, Cognizant TriZetto Facets in 2021 and Microsoft 365 in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Amida Care’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Amida Care’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Amida Care technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.