New York, 10122, NY,
United States
Amida Care Technographics
Amida Care Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Amida Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 Amida Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Amida Care has purchased the following applications: Cognizant TriZetto Facets for Core Admin Processing System in 2021, Microsoft 365 for Collaboration in 2021, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Amida Care is running and its propensity to invest more and deepen its relationship with Cognizant , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Amida Care revenues, which have grown to $340.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Amida Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Amida Care Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto Facets | Core Admin Processing System | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Amida Care implemented Cognizant TriZetto Facets as its Core Admin Processing System to centralize claims adjudication and eligibility workflows across Medicaid and Medicare programs. Amida Care Cognizant TriZetto Facets Core Admin Processing System was positioned to support claims processing, eligibility and enrollment, provider network management, and member billing functions for state welfare programs including CHIP, SNAP, and TANF as well as Medicare Advantage operations.
The implementation configured TriZetto Facets functional modules including claims processing and adjudication, billing, member and subscriber management, accounting, utilization management, and PBM web-portal configuration. The project included development and execution of test plans, test scenarios, and UAT tasks for TriZetto Facets 4.x, along with functional and usability testing, and creation of requirements traceability matrices linking high level business needs to epics and user stories.
The technical architecture linked Facets to backend data platforms and interoperability layers, using Oracle database tables for transactional data and Azure SQL for reporting and performance troubleshooting. ETL design and data mapping produced normalized and denormalized data models and snowflake schemas, and EDI transaction handling was implemented for HIPAA X12 834, 837, 835, 270/271, and 277 standards, with operational interfaces to MMIS Medicaid claims resolution and CMS/Medicaid program flows.
Governance and delivery used Agile and Scrum practices, including daily scrum meetings, sprint planning, sprint review and retrospectives, JAD sessions for requirements elicitation, and backlog management in JIRA and Azure DevOps. Documentation and knowledge management were maintained in Confluence, and the business analyst team led requirements management, creation of user stories, and coordination of onshore and offshore development, QA, DevOps, and release activities.
Operational scope covered claims and billing teams, eligibility adjudication, provider relations, and operations reporting, with responsibilities that included logical data modeling, SQL-based data validation, mapping documents, MIS reporting for underwriting and backlog tracking, and coordination of UAT acceptance criteria. The implementation integrated Facets-driven workflows with EMR interfaces and payer/provider EDI exchanges to support daily Medicare, Medicaid, and commercial HMO/PPO claims processing.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Amida Care
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Amida Care Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||