Miami, 33156, FL,
United States
Amigo Paisano Technographics
Amigo Paisano Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Amigo Paisano and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Amigo Paisano employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Amigo Paisano has purchased the following applications: Broadcaster Bot for Chatbots and Conversational AI in 2019, GoDaddy Webmail for Collaboration in 2015, Progress Sitefinity for Content Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Amigo Paisano is running and its propensity to invest more and deepen its relationship with Concepto Movil , TeamSupport , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Amigo Paisano revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Amigo Paisano intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Amigo Paisano Tech Stack and Enterprise Applications
Amigo Paisano AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Concepto Movil | Legacy | Broadcaster Bot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Amigo Paisano deployed Broadcaster Bot from Concepto Movil as a Chatbots and Conversational AI solution to power its WhatsApp channel for customer service and promotions supporting remittance users. The implementation supported an active user base of approximately 150,000 and enabled roughly 15,000 monthly conversations, operations serving Latin America and focusing on conversational engagement for remittance customers. The deployment linked the company, Broadcaster Bot, and the Chatbots and Conversational AI category to customer support and promotion workflows.
Broadcaster Bot was configured to use conversational automation and campaign broadcasting capabilities, with inferred use of the WhatsApp Business API alongside chatbot modules and agent and supervisor modules to enable automated responses, live agent escalation, and campaign message orchestration. Functional coverage included inbound customer service messaging, outbound promotional broadcasts for remittance offers, and supervision workflows for agents to monitor and intervene in conversations. The architectural pattern centered on a WhatsApp channel integration, conversational middleware, and agent supervision layers to coordinate automated and human responses.
Operational governance focused on aligning chat operations and promotional campaign processes, integrating campaign orchestration into customer service workflows and establishing agent supervisor controls for quality and escalation. Outcomes explicitly reported included improved retention and a substantial increase in promotion redemptions from approximately 25% to approximately 44%, while the Broadcaster Bot implementation continued to service the stated monthly conversation volume and regional remit.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Amigo Paisano Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Amigo Paisano Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Progress Sitefinity | Content Management | Content Management | n/a | 2013 | 2013 |
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Web Content Management | Content Management |
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2022 | 2022 |
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Amigo Paisano CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2022 | 2022 |
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Amigo Paisano ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Application Performance Management | ITSM |
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2024 | 2024 |
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Amigo Paisano PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2024 | 2024 |
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Amigo Paisano IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2013 | 2013 |
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Domain Name System (DNS) | IaaS |
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2015 | 2015 |
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Domain Name System (DNS) | IaaS |
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2018 | 2018 |
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Domain Name System (DNS) | IaaS |
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2025 | 2025 |
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Amigo Paisano CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2025 | 2025 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Amigo Paisano
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Amigo Paisano Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||