AmBank
Bangunan AmBank Group 22nd Floor No. 55, Jalan Raja Chulan,
Kuala Lumpur, 50200,
Malaysia
Kuala Lumpur, 50200,
Malaysia
60 3 2036 2633
Banking and Financial Services
AmBank Technographics
AmBank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AmBank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8200 AmBank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AmBank has purchased the following applications: SAP Ariba Invoice for AP Automation in 2013, Oracle PeopleSoft HCM for Core HR in 2010, Temenos T24 for Core Banking in 2007 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AmBank is running and its propensity to invest more and deepen its relationship with SAP , IgniteTech , IMS Payments or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AmBank revenues, which have grown to $1.14 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AmBank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AmBank Tech Stack and Enterprise Applications
AmBank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Ariba Invoice | AP Automation | ERP | n/a | 2013 | 2013 |
In 2013, AmBank implemented SAP Ariba Invoice as an AP Automation solution to centralize invoice intake and payable processing across its corporate headquarters and all AmBank branches. The deployment targeted transactional processing for vendor services including repair and maintenance, pest control and hygiene, teallady and cleaner services, bulk and corporate mailing, and stationery provisioning.
SAP Ariba Invoice was configured to support invoice capture and validation, line item and rate verification, charge out reconciliation for bulk mailing, and exception routing for mismatched quantities or service charges. Functional workflows reflect accounts payable processing requirements, including document completeness checks and approval routing tied to payable account processing rules.
The implementation integrated SAP Ariba Invoice with the bank payable account processing to ensure invoices processed in Ariba flowed into the accounts payable ledger for payment execution. Operational coverage included day to day invoice verification by administrative clerks responsible for liaising with vendors on service schedules and for verifying quantities, service charge rates and billing accuracy for branch and HQ mailings.
Governance implemented through the Ariba workflow enforced service level agreement controls and time to approve and pay metrics, with clerks required to ensure invoices had complete documentation and were paid within the defined turnaround time. SAP Ariba Invoice supported SLA tracking and structured exception handling for complaints about non receipt or delay of mailed notices and statements, embedding AP control points into invoice processing and charge out preparation.
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ERP Financial | ERP |
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2012 | 2012 |
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Payment Processing | ERP |
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2012 | 2012 |
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AmBank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2010 | 2010 |
In 2010, AmBank implemented Oracle PeopleSoft HCM. The deployment established Core HR capabilities to centralize employee master data, position management, and HR workflow orchestration for AmBank Group's HR organization in Malaysia.
The implementation covered Core HR modules and extended to Workforce Administration, Global Payroll, Absence Management, and Claims processing, with Business Requirement Documents and Functional Specifications prepared for Core HR and Global Payroll. Configuration work focused on workforce data models, payroll rule configuration, absence and leave workflows, and claims processing flows consistent with Core HR and HCM operational needs.
A documented upgrade project occurred in 2019 and 2020 when PeopleSoft was migrated from 9.0 to 9.2, during which project initiation and kick-off activities were executed, requirement gathering completed, and systematic testing phases were run. System Integration Testing, User Acceptance Testing, and a Pilot Run were led by internal QA leadership while daily upgrade coordination was maintained with the vendor.
Governance formalized BRD walkthroughs with stakeholders, FSD deliverables, QA team leadership for PeopleSoft testing, and staged testing governance across SIT, UAT and pilot phases to manage the upgrade lifecycle of Oracle PeopleSoft HCM.
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AmBank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2007 | 2007 |
In 2007, AmBank implemented Temenos T24 as its Core Banking platform. The deployment established Temenos T24 as the transactional core supporting retail and corporate account processing, general ledger services, payments orchestration, and deposit and loan processing across the bank's Malaysia operations.
Between January 2019 and June 2020 Cognizant participated as part of the AmBank T24 upgrade team to move the bank's T24 installation from R07 to R18. The upgrade scope explicitly included reviewing and revising existing code to ensure compatibility with the R18 release and coding standards, converting services, jobs, and screens, conducting unit testing, performing test upgrades from R07 to R18, fixing issues encountered, and documenting findings.
Workstreams combined functional configuration and technical refactoring, with emphasis on application code compatibility, batch job orchestration, and screen conversion to preserve transaction processing and online channel continuity. The upgrade effort implied reconfiguration of core modules typical for Core Banking such as accounts, deposits, lending, payments, and ledger processing while aligning service interfaces and scheduled jobs to the R18 architecture.
Governance centered on enforcing R18 coding standards, structured unit testing cycles, test upgrade runs, issue tracking, and documentation for remediation. Operational responsibility spanned IT development, testing, and operations teams within AmBank and the external upgrade team during the documented upgrade period.
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Digital Banking | ERP Services and Operations |
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2018 | 2018 |
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Enterprise Asset Management | ERP Services and Operations |
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2018 | 2018 |
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Insurance ERP | ERP Services and Operations |
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2019 | 2019 |
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AmBank Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2022 | 2022 |
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AmBank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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AmBank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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AmBank Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Trading Platform, Portfolio and Investment Management | Investment Management |
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2015 | 2015 |
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AmBank Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2015 | 2015 |
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Procurement | Procurement |
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2015 | 2015 |
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Sourcing | Procurement |
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2013 | 2013 |
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AmBank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2020 | 2020 |
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Risk Management | TRM |
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2018 | 2019 |
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Treasury Management | TRM |
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2018 | 2018 |
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AmBank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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iPaaS (Integration Platform as a Service) | PaaS |
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2021 | 2021 |
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AmBank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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AmBank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2016 | 2017 |
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IT Decision Makers and Key Stakeholders at AmBank
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by AmBank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AmBank IT executives and key decision makers. This section highlights AmBank's latest recorded technology evaluations, including INFOPRO ICBA System for Core Banking on 2025-10-01, SymphonyAI Sensa NetReveal for AML, Fraud and Compliance on 2025-07-11, and Fidessa Trading Platform for Trading Platform on 2025-06-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AmBank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD AmBank Technographics
AmBank is a Banking and Financial Services organization based in Malaysia,
with around 8200 employees and annual revenues of $1.14 billion.
AmBank operates a diverse technology stack with applications such as
SAP Ariba Invoice, Oracle PeopleSoft HCM and Temenos T24,
covering areas like AP Automation, Core HR and Core Banking.
AmBank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Oracle and Temenos.
AmBank recently adopted applications including
Oracle Cloud EPM in 2023, Zetrix TradeFi in 2022 and Oracle Hyperion Financial Management in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AmBank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AmBank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AmBank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.