Kuala Lumpur, 50200,
Malaysia
AmBank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by AmBank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8200 AmBank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AmBank has purchased the following applications: SAP Ariba Invoice for AP Automation in 2013, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014, Zetrix TradeFi for Blockchain Platform in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AmBank is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Zetrix or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AmBank revenues, which have grown to $1.14 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AmBank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Ariba Invoice | AP Automation | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, AmBank implemented SAP Ariba Invoice as an AP Automation solution to centralize invoice intake and payable processing across its corporate headquarters and all AmBank branches. The deployment targeted transactional processing for vendor services including repair and maintenance, pest control and hygiene, teallady and cleaner services, bulk and corporate mailing, and stationery provisioning.
SAP Ariba Invoice was configured to support invoice capture and validation, line item and rate verification, charge out reconciliation for bulk mailing, and exception routing for mismatched quantities or service charges. Functional workflows reflect accounts payable processing requirements, including document completeness checks and approval routing tied to payable account processing rules.
The implementation integrated SAP Ariba Invoice with the bank payable account processing to ensure invoices processed in Ariba flowed into the accounts payable ledger for payment execution. Operational coverage included day to day invoice verification by administrative clerks responsible for liaising with vendors on service schedules and for verifying quantities, service charge rates and billing accuracy for branch and HQ mailings.
Governance implemented through the Ariba workflow enforced service level agreement controls and time to approve and pay metrics, with clerks required to ensure invoices had complete documentation and were paid within the defined turnaround time. SAP Ariba Invoice supported SLA tracking and structured exception handling for complaints about non receipt or delay of mailed notices and statements, embedding AP control points into invoice processing and charge out preparation.
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ERP Financial | ERP Financial Management |
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2012 | 2012 |
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Payment Processing | ERP Financial Management |
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2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zetrix | Legacy | Zetrix TradeFi | Blockchain Platform | Blockchain | n/a | 2022 | 2022 |
In 2022, AmBank piloted Zetrix TradeFi, deploying Zetrix TradeFi in the Blockchain Platform category to trial blockchain based supply chain and invoice financing. The pilot positioned AmBank as the pioneer bank on the Zetrix digital trade financing platform, initiating collaboration to facilitate cross border trade financing subject to relevant approvals.
Zetrix TradeFi was used to support invoice financing and supply chain finance workflows aligned to the Regional Comprehensive Economic Partnership, implementing blockchain based transaction orchestration and immutable ledger records consistent with a Blockchain Platform. The launch was announced alongside a Memorandum of Understanding between MYEG and MIMOS Technology Solutions to jointly develop and work towards operating a national layer 1 public blockchain as components of the Malaysia Blockchain Infrastructure.
The implementation concentrated on AmBank’s trade and SME banking functions, aiming to provide customers with more efficient and cost effective cross border trade mechanisms as stated by AmBank leadership. Governance was structured as a regulated pilot, with AmBank validating Zetrix TradeFi integration into bank workflows and regional trade corridors while subject to necessary approvals.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Core Banking | ERP Services and Operations |
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2007 | 2007 |
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Digital Banking | ERP Services and Operations |
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2018 | 2018 |
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Enterprise Asset Management | ERP Services and Operations |
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2018 | 2018 |
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Insurance ERP | ERP Services and Operations |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Core HR | HCM |
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2010 | 2010 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2016 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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iPaaS (Integration Platform as a Service) | PaaS |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2015 | 2015 |
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Procurement | Procurement |
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2015 | 2015 |
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Sourcing | Procurement |
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2013 | 2013 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2020 | 2020 |
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Risk Management | TRM |
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2018 | 2019 |
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Treasury Management | TRM |
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2018 | 2018 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Trading Platform, Portfolio and Investment Management | Investment Management |
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2015 | 2015 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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