Amway Technographics
Amway Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Amway and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14000 Amway employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Amway has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2002, SAP SuccessFactors Employee Central for Core HR in 2018, Autoscribe Informatics Matrix Gemini for Laboratory Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Amway is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Amway revenues, which have grown to $7.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Amway intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Amway Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP Financial Management | n/a | 2002 | 2003 |
In 2002, Amway upgraded to Oracle JD Edwards EnterpriseOne as part of a global expansion and process standardization program. The deployment targeted ERP Financial functions to enforce consistent financial processes across more than 100 countries and territories.
Amway implemented Oracle JD Edwards EnterpriseOne Release 9.2 with a primary focus on Financial Management components and the JD Edwards EnterpriseOne One View Reporting capability. The upgrade followed a Unicode conversion completed in version 9.1 to meet multilingual requirements and improve performance, and it enabled finance subject matter experts to develop custom real-time reporting using One View Reporting.
Governance was driven by an executive-level global process owner team that reviewed and approved all process changes, and by a Finance Center of Excellence composed of business subject matter experts who partnered with the finance division and IT to ensure end-to-end coverage. The program included corporate roll-out planning and post go-live support for the Financial Management System, with the COE and finance teams actively engaged throughout deployment and stabilization.
Customer feedback underscored delivery quality, Connie Vander Hyde Project Manager Finance Center of Excellence commented Your services during this very challenging project were of the highest professional standard and have ensured we succeeded as planned. The implementation established standardized financial workflows, centralized reporting enablement via Oracle JD Edwards EnterpriseOne One View Reporting, and an integrated governance model to sustain consistent global processes.
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ERP Financial | ERP Financial Management |
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2008 | 2009 |
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Expense Management | ERP Financial Management |
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2014 | 2014 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, Amway implemented SAP SuccessFactors Employee Central as its Core HR platform to consolidate HRIS capabilities and standardize payroll support processes. The implementation was positioned as the central HRIS for Amway’s global footprint and is cited as supporting 18,000 employees worldwide, with a particular focus on transitioning US payroll support to HR standards and processes.
Work inside SAP SuccessFactors Employee Central concentrated on requirements, solution design, and system configuration within the SaaS environment. The team gathered and documented business requirements, planned and managed milestone execution, and created test, cutover, and communication plans. Reporting was built using Employee Central’s Advanced Reporting for HR stakeholders and leadership, and payroll related workflows were modeled to align HR case handling with established standards.
ServiceNow was used to operationalize employee payroll support, with a new support process designed around ServiceNow modules including HR Case, Change, Knowledge Management, and Reporting. The Payroll team was trained on HR ServiceNow functionality and the project supported ServiceNow launch activities with on site support in Costa Rica. Integration and cross‑team collaboration spanned four international teams and included targeted support for Greater China onboarding, where local requirements were identified, researched, and addressed.
Governance and program management were formalized through a PMO process using visual management, visual management boards for team tasking, and executive summaries for leadership visibility. The team organized and oversaw projects for leadership reporting and created dashboards for support management. Technical work included in house integration development that the notes report saved over $80,000, and vendors and outside resources were engaged to ideate and validate solutions.
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Digital Adoption | HCM |
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2020 | 2020 |
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Digital Adoption | HCM |
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2020 | 2020 |
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Employee Engagement | HCM |
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2023 | 2023 |
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Performance and Goal Management | HCM |
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2010 | 2010 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Succession and Leadership Planning | HCM |
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2010 | 2010 |
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Workforce Analytics | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Autoscribe Informatics | Legacy | Autoscribe Informatics Matrix Gemini | Laboratory Management | ERP Services and Operations | n/a | 2018 | 2019 |
In 2018, Amway deployed Autoscribe Informatics Matrix Gemini in its Ada, Michigan R&D laboratory as a Laboratory Management system. The Autoscribe Informatics Matrix Gemini implementation provided sample registration, sample tracking, resource allocation, result recording and web reporting so global development teams could access test results as soon as tests were completed.
Configuration centered on core Laboratory Management workflows, with automated sample registration and tracking, laboratory resource allocation, electronic result recording and web-based reporting. Autoscribe Informatics Matrix Gemini was configured to capture results and publish reports to a web reporting layer that made test outputs discoverable and accessible to distributed teams.
Operational coverage targeted R&D and QC processes in the United States while enabling remote access for global development teams. The deployment delivered faster product development cycles, improved searchability and remote access to results, supporting cross-functional visibility for development and quality teams.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Data Warehouse | Analytics and BI |
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2021 | 2021 |
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Process Mining | Analytics and BI |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Enterprise Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2011 | 2011 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2011 | 2011 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2025 | 2025 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Allocation and Replenishment | SCM |
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2017 | 2017 |
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Demand Forecasting and Planning | SCM |
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2025 | 2025 |
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Demand Forecasting and Planning | SCM |
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2025 | 2025 |
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Demand Forecasting and Planning | SCM |
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2021 | 2021 |
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Global Trade Management | SCM |
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2015 | 2015 |
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Integrated Business Planning | SCM |
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2025 | 2025 |
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Inventory Management | SCM |
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2017 | 2017 |
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Inventory Management | SCM |
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2013 | 2013 |
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Order Management | SCM |
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2013 | 2013 |
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Order Management | SCM |
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2013 | 2013 |
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Real-Time Transportation Visibility | SCM |
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2022 | 2022 |
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Real-Time Transportation Visibility | SCM |
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2017 | 2017 |
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Transportation Management | SCM |
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2017 | 2017 |
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Warehouse Management | SCM |
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2020 | 2020 |
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CRM
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2024 | 2024 |
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Application Performance Management | ITSM |
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2024 | 2024 |
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Incident Management | ITSM |
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2019 | 2019 |
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Incident Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sourcing | Procurement |
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2008 | 2009 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2010 | 2011 |
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Treasury Management | TRM |
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2017 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Data Streaming | IaaS |
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2021 | 2021 |
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Data Warehouse Appliance | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2014 | 2014 |
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Disaster Recovery as a Service (DRaaS) | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2012 | 2012 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Amway
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Amway Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Amway IT executives and key decision makers. This section highlights Amway's latest recorded technology evaluations, including Oracle Cloud SCM for Supply Chain Management on 2025-08-26, SAP Commerce Cloud (ex Hybris) for eCommerce on 2025-07-28, and Microsoft Viva Engage for Collaboration on 2025-04-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Amway digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Amway Technographics
Amway is a Retail organization based in United States,
with around 14000 employees and annual revenues of $7.40 billion.
Amway operates a diverse technology stack with applications such as
Oracle JD Edwards EnterpriseOne, SAP SuccessFactors Employee Central and Autoscribe Informatics Matrix Gemini,
covering areas like ERP Financial, Core HR and Laboratory Management.
Amway has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, SAP and Autoscribe Informatics.
Amway recently adopted applications including
Yotpo Reviews in 2025, o9 Solutions Demand Planning in 2025 and o9 Solutions Demand Planning in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Amway’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Amway’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Amway technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.