Lewiston, 4240, ME,
United States
Androscoggin Bank Technographics
Androscoggin Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Androscoggin Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Androscoggin Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Androscoggin Bank has purchased the following applications: JHA SmartPay for Payment Processing in 2019, UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2018, Fiserv Premier Bank Platform for Core Banking in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Androscoggin Bank is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , UKG , Fiserv or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Androscoggin Bank revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Androscoggin Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Androscoggin Bank Tech Stack and Enterprise Applications
Androscoggin Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | JHA SmartPay | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, Androscoggin Bank implemented JHA SmartPay for Payment Processing on its public website. The deployment places JHA SmartPay as a web-facing payment capture and authorization layer embedded in the bank's online customer flows, handling card acceptance, hosted payment pages, tokenization, and gateway connectivity consistent with Payment Processing functionality.
Configuration emphasized front-end payment forms and hosted checkout workflows, with operational ownership consolidated within the bank's payments and digital channels functions. Operational scope is the bank's United States website, supporting retail customer payments and online transaction processing, while governance aligned to merchant account administration, transaction reconciliation workflows, and PCI compliance controls associated with JHA SmartPay.
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Androscoggin Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Androscoggin Bank implemented UKG Pro Recruiting (ex UltiPro Recruiting) as its applicant tracking solution. UKG Pro Recruiting (ex UltiPro Recruiting) was deployed to the bank website as the public job board and applicant capture layer, reflecting use of the application in the Recruiting,Applicant Tracking System category. The implementation centralized job posting and public-facing application intake on the corporate careers page.
Operational scope covers the HR and talent acquisition teams and hiring managers across the bank, scaled for a 200 employee community bank environment. Functional capabilities in use include job requisition management, online application capture, candidate tracking, workflow routing for approvals, and candidate communication workflows typical of an applicant tracking system. Governance centered on HR configured workflows and hiring manager access controls to manage pipelines and candidate status.
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Androscoggin Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Fiserv Cleartouch Bank Platform | Fiserv Premier Bank Platform | Core Banking | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Androscoggin Bank implemented Fiserv Premier Bank Platform as its Core Banking system, replacing the prior Fiserv Cleartouch Bank Platform. The deployment targeted branch transaction processing and customer service operations, reflecting the banks retail branch environment including activity in the Lewiston Auburn, Maine area where teller and customer service workflows were central to daily operations.
The Fiserv Premier Bank Platform configuration emphasized teller processing and account transaction capabilities, with explicit use of Integrated Teller and Navigator components to handle cash and check transactions, internal transfers, loan payments, safety deposit box transactions, night drop processing, and issuance of monetary instruments. Standard core banking capabilities such as account lifecycle management and transaction posting were implemented alongside product routing to ensure customer inquiries were directed to appropriate retail products and solutions.
Operational integration centered on branch-level customer service and teller teams, with the platform supporting transaction capture used by Customer Service Representatives and Bank Tellers. Transaction workflows included balancing and reconciliation steps performed at the drawer level, and procedural controls that enabled staff to block the cashing of suspect checks, reflecting an operational combination of front-line processing and fraud handling procedures.
Governance and rollout focused on replacing the Fiserv Cleartouch Bank Platform with the Fiserv Premier Bank Platform, requiring configuration of teller workflows, transaction authorization rules, and staff training tailored to branch operations. Implementation activities aligned platform modules with existing branch processes, and operational governance emphasized standardization of teller procedures and controls for transaction accuracy and fraud prevention.
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Digital Banking | ERP Services and Operations |
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2020 | 2020 |
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Androscoggin Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Androscoggin Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Androscoggin Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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Androscoggin Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Androscoggin Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Androscoggin Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Androscoggin Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||