AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Annata Tech Stack and Enterprise Applications

Annata Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2023 2023
Collaboration Collaboration 2018 2018
Annata CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2024 2024
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2018 2018
Tag Management CRM 2019 2019
Annata ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Vivantio Legacy Vivantio IT Service Management ITSM n/a 2023 2023
In 2023, Annata implemented Vivantio on its public website to provide a customer-facing support channel and IT service intake. Annata implemented Vivantio for IT Service Management to support IT support and service desk business functions for the 250-employee professional services firm headquartered in Iceland. The presence of Vivantio on the corporate site indicates the application is the primary service platform exposed to clients and internal users. The Vivantio deployment surfaces capabilities typical of IT Service Management solutions, including web-based ticketing and incident intake, self-service portal access, knowledge management, and SLA-driven case routing. Configuration and automation focus on service desk workflows and automated case assignment consistent with IT Service Management operational patterns. These functional modules align with service desk, IT operations, and client support workflows across the organization. Operational scope centers on Annatas IT and customer support teams, with governance organized around service desk workflow definitions, SLA rules, and knowledge base ownership, reflecting standard IT Service Management governance practices. The implementation of Vivantio on the website suggests orchestration of external client inquiries and internal IT requests through a unified case management framework, improving visibility into service requests without reference to prior platform details.
Remote Monitoring and Management ITSM 2023 2023
Annata IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2023 2023

IT Decision Makers and Key Stakeholders at Annata

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Annata Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Annata IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Annata digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Annata Technographics
Annata is a Professional Services organization based in Iceland, with around 250 employees and annual revenues of $44.0 million.
Annata operates a diverse technology stack with applications such as Zoom, Hotjar and Vivantio, covering areas like Audio Video and Web Conferencing, Customer Experience and IT Service Management.
Annata has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zoom Video Communications, Contentsquare and Vivantio.
Annata recently adopted applications including Hotjar in 2024, Zoom in 2023 and Vivantio in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Annata’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Annata’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Annata technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.