Apps Run The World

Top Customer Experience Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the Customer Experience software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Customer Experience software market size and forecast assumptions and perhaps the rise and fall of certain Customer Experience vendors.

Custom data cuts related to the Customer Experience software market are available:

  • Top 10 Customer Experience software vendors, market share and forecast 2020-2025
  • 2020 Customer Experience software market by revenue Type (on-prem vs cloud)
  • 2020 Customer Experience software market by customer size (no. of employees, revenue)
  • 2020 Customer Experience software market by industry (21 verticals)
  • 2020 Customer Experience software market by geography (city, state, country, region)
  • 2020 Customer Experience software market by channel (direct vs indirect)
  • 2020 Customer Experience software market by product market share

Some of the Customer Experience apps that we have been tracking include: Hotjar, Adobe Experience Cloud, FullStory, Qualtrics CustomerXM, Wufoo Forms, Contentsquare, Oracle CX Cloud, Usabilla, Formstack Forms, Medallia Kampyle, Acoustic Experience Analytics (formerly IBM Tealeaf), Astute VoCiperceptions, Feefo Surveys, Alchemer Survey, Oracle Advertising (ex Oracle Data Cloud), Survicate Customer Experience and Survey Software, Google Forms, Kameleoon, Ibexa DXP, Medallia Experience Cloud and many others.

Vendor Product Category Market Records
Thomson Reuters Elite 3E MatterSphere Client Portal Customer Engagement, Customer Experience CRM 1
8x8, Inc. 8x8 Quality Management Customer Experience CRM 0
Accenture Accenture Digital Customer eXperience Customer Experience CRM 3
Accenture Accenture Interactive Customer Experience CRM 3
Pereion Solutions Acoustic Experience Analytics (formerly IBM Tealeaf) Customer Experience CRM 451
Acquire Acquire Conversational Customer Experience Customer Experience CRM 4
Adobe Systems Adobe Experience Cloud Customer Experience CRM 11377
Adobe Systems Adobe Experience Manager Forms Customer Experience CRM 6
AdvisorEngine AdvisorEngine CRM Customer Experience CRM 0
Agilysys Agilisys Customer Experience Customer Experience CRM 1
Showing 1 to 10 of 260 entries