Top Customer Experience Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the Customer Experience software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Customer Experience software market size and forecast assumptions and perhaps the rise and fall of certain Customer Experience vendors.

Custom data cuts related to the Customer Experience software market are available:

• Top 10 Customer Experience software vendors, market share and forecast 2020-2025
• 2020 Customer Experience software market by revenue Type (on-prem vs cloud)
• 2020 Customer Experience software market by customer size (no. of employees, revenue)
• 2020 Customer Experience software market by industry (21 verticals)
• 2020 Customer Experience software market by geography (city, state, country, region)
• 2020 Customer Experience software market by channel (direct vs indirect)
• 2020 Customer Experience software market by product market share

Some of the Customer Experience apps that we have been tracking include: Hotjar, Adobe Experience Cloud, Qualtrics CustomerXM, FullStory, Contentsquare, Wufoo Forms, Astute VoCiperceptions, Acoustic Experience Analytics (formerly IBM Tealeaf), Typeform, Usabilla, Medallia Kampyle, Oracle CX Cloud, Oracle Advertising (ex Oracle Data Cloud), Formstack Forms, Alchemer Survey, Genesys Cloud CX, AutoAlert CXM, Verint OpinionLab, Survicate Customer Experience and Survey Software, Feefo Surveys and many others.