Since 2010, our global team of researchers has been studying the patterns of the Customer Experience software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Customer Experience software market size and forecast assumptions and perhaps the rise and fall of certain Customer Experience vendors.
Custom data cuts related to the Customer Experience software market are available:
Some of the Customer Experience apps that we have been tracking include: Hotjar, Adobe Experience Cloud, FullStory, Qualtrics CustomerXM, Wufoo Forms, Contentsquare, Oracle CX Cloud, Usabilla, Formstack Forms, Medallia Kampyle, Acoustic Experience Analytics (formerly IBM Tealeaf), Astute VoCiperceptions, Feefo Surveys, Alchemer Survey, Oracle Advertising (ex Oracle Data Cloud), Survicate Customer Experience and Survey Software, Google Forms, Kameleoon, Ibexa DXP, Medallia Experience Cloud and many others.
|Thomson Reuters Elite||3E MatterSphere Client Portal||Customer Engagement, Customer Experience||CRM||1|
|8x8, Inc.||8x8 Quality Management||Customer Experience||CRM||0|
|Accenture||Accenture Digital Customer eXperience||Customer Experience||CRM||3|
|Accenture||Accenture Interactive||Customer Experience||CRM||3|
|Pereion Solutions||Acoustic Experience Analytics (formerly IBM Tealeaf)||Customer Experience||CRM||451|
|Acquire||Acquire Conversational Customer Experience||Customer Experience||CRM||4|
|Adobe Systems||Adobe Experience Cloud||Customer Experience||CRM||11377|
|Adobe Systems||Adobe Experience Manager Forms||Customer Experience||CRM||6|
|AdvisorEngine||AdvisorEngine CRM||Customer Experience||CRM||0|
|Agilysys||Agilisys Customer Experience||Customer Experience||CRM||1|