Wellpoint
4800 Westown Pkwy Ste 200,
West Des Moines, 50266, IA,
United States
West Des Moines, 50266, IA,
United States
1 833-731-2140
Insurance
Wellpoint Technographics
Wellpoint Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wellpoint and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Wellpoint employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wellpoint has purchased the following applications: Cognizant TriZetto Facets for Core Admin Processing System in 2018, Adobe Connect for Audio Video and Web Conferencing in 2017, Adobe Experience Manager for Digital Asset Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wellpoint is running and its propensity to invest more and deepen its relationship with Cognizant , Adobe Systems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wellpoint revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wellpoint intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wellpoint Tech Stack and Enterprise Applications
Wellpoint ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto Facets | Core Admin Processing System | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Wellpoint implemented Cognizant TriZetto Facets as a Core Admin Processing System to centralize core administrative processing for provider and claims workflows. The deployment emphasized support for behavioral health provider relations in the West Tennessee region and aimed to operationalize provider account management alongside claims, pricing, and medical management functions.
Cognizant TriZetto Facets was configured to deliver core capabilities typical of a Core Admin Processing System, including claims adjudication, provider data management, eligibility and benefits administration, and billing orchestration. Configuration work focused on routing and adjudication workflows, provider account records and credentialing touchpoints, and case handling for complex provider issues escalated by account managers.
Operational integrations included use of Salesforce and Microsoft Teams as part of day to day case coordination, with Cognizant TriZetto Facets serving as the authoritative system of record for provider and claims data. The system supported Provider Relations Account Managers, behavioral health teams, and Tennessee Health Link professionals, enabling coordinated claims resolution and cross‑departmental communications with claims, pricing, and medical management groups.
Governance and process changes centered on provider engagement and issue resolution workflows, with Joint Operation Committees used to drive provider communications and provider refresher training established to maintain data quality and contractual compliance. Cognizant TriZetto Facets was positioned as a core tool for researching and resolving complex provider issues and for operationalizing annual provider satisfaction and contract monitoring activities.
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Wellpoint Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Wellpoint implemented Adobe Connect on its website. Adobe Connect is deployed as an Audio Video and Web Conferencing platform to support virtual meetings, webinars, and interactive training, and Wellpoint uses Adobe Connect as an Audio Video and Web Conferencing solution for employee training and external customer engagement.
The deployment leverages core Adobe Connect functional modules including persistent virtual meeting rooms, content pods for screen sharing and multimedia delivery, attendee and panelist management, session recording, and host controls. Configuration work focused on permissions, breakout room workflows, scheduling, and standardized session templates to align platform behavior with training and customer event requirements.
Adobe Connect is embedded into Wellpoint's public site to provide streamlined join and registration flows for external participants, while internal access is provisioned through role based account provisioning and centralized meeting ownership. Governance and operational controls emphasize host training, standardized templates, and scheduling workflows to maintain consistent delivery across learning, sales, and customer engagement functions.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Wellpoint Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2022 | 2022 |
In 2022, Wellpoint deployed Adobe Experience Manager on their website. Adobe Experience Manager is used as a Digital Asset Management platform for the corporate site, consolidating imagery, video, documents, and structured web content to support online channels and campaign delivery.
The implementation centers on Adobe Experience Manager modules typical for Digital Asset Management, including a centralized asset repository, metadata schema and tagging, advanced search and rendition management, content fragments and templating for web authoring, and workflow automation for approvals and publication. Operational ownership spans marketing, web operations, and brand teams, with role based access control and metadata governance established to manage content lifecycle, versioning, and publishing cadence across the site.
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Digital Signing | Content Management |
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2022 | 2022 |
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Wellpoint CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2007 | 2007 |
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Customer Data Platform | CRM |
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2020 | 2021 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2020 | 2021 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2021 |
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Tag Management | CRM |
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2022 | 2022 |
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Wellpoint SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2020 | 2021 |
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Incentive Compensation Management | SPM |
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2017 | 2018 |
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Wellpoint IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Wellpoint CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Wellpoint Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Professional Services | Professional Services |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Wellpoint
| First Name | Last Name | Title | Function | Department | Phone | |
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Director I, Operations | Director | Operations | |
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Director of Finance | Director | Finance | |
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Sr. IT Manager | Manager | IT | |
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Process Improvement Manager, Operations | Manager | Operations | |
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Program Director, Iowa Medicaid Operations | Director | Operations | |
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Program Director | Director | Operations | |
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IT Business Systems Analyst Advisor | Non Manager | IT | |
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Apps Being Evaluated by Wellpoint Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Wellpoint IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Wellpoint digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Wellpoint Technographics
Wellpoint is a Insurance organization based in United States,
with around 1000 employees and annual revenues of $250.0 million.
Wellpoint operates a diverse technology stack with applications such as
Cognizant TriZetto Facets, Adobe Connect and Adobe Experience Manager,
covering areas like Core Admin Processing System, Audio Video and Web Conferencing and Digital Asset Management.
Wellpoint has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cognizant and Adobe Systems.
Wellpoint recently adopted applications including
Teads Platform in 2023, Slack Connect in 2022 and Adobe Experience Manager in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Wellpoint’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Wellpoint’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Wellpoint technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.