Chennai, 600028,
India
Apollo 24|7 India Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Apollo 24|7 India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 Apollo 24|7 India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Apollo 24|7 India has purchased the following applications: Visa Authorize.Net for Payment Processing in 2025, ImageKit Analytics for Analytics and BI in 2023, Vonage Video API (ex TokBox OpenTok) for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Apollo 24|7 India is running and its propensity to invest more and deepen its relationship with Visa , ImageKit , Vonage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Apollo 24|7 India revenues, which have grown to $1.11 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Apollo 24|7 India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP Financial Management | n/a | 2025 | 2025 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ImageKit | Legacy | ImageKit Analytics | Analytics and BI | Analytics and BI | n/a | 2023 | 2023 |
In 2023 Apollo 24|7 India implemented ImageKit Analytics to centralize media optimization and delivery across web and mobile, beginning a migration in May 2023. ImageKit Analytics, classified as Analytics and BI, was adopted to provide centralized observability into media usage and optimization opportunities while supporting high volume traffic patterns.
The deployment focused on actionable analytics and dashboarding capabilities, with ImageKit Analytics surfacing usage metrics and optimization signals for image and video delivery workflows. Functional capabilities cited include centralized media delivery monitoring, usage reporting, and dashboards designed to identify optimization opportunities across web and mobile channels.
Operational coverage was India wide for Apollo 24|7 digital properties, with the implementation supporting approximately 2.4 billion monthly requests after adoption. The rollout timeline beginning in May 2023 aligned instrumentation and analytics with live traffic, enabling continuous monitoring as traffic scaled.
The implementation outcomes reported in the case study include a 50 percent reduction in media delivery costs and a 180 percent increase in overall traffic after adoption of ImageKit Analytics. These results are tied directly to the centralized media optimization and the actionable Analytics and BI dashboards provided by ImageKit Analytics.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vonage | Legacy | Vonage Video API (ex TokBox OpenTok) | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Apollo 24|7 India deployed Vonage Video API (ex TokBox OpenTok) on their website. The Vonage Video API (ex TokBox OpenTok) implementation is part of the company's Audio Video and Web Conferencing capabilities and provides browser based real time audio and video within the public digital health front end.
The deployment uses client side web SDKs to embed live video and audio streams, session management to orchestrate ephemeral conference rooms, and signaling for call control and presence. Server side components handle session tokenization, API credential management, and media routing to support concurrent web sessions and secure session establishment.
Integration is implemented directly on the Apollo 24|7 website to enable patient facing video consultations and clinician interactions through the web interface. Operational coverage aligns to Apollo 24|7 India digital health services, with governance focused on API key management, session lifecycle controls, and front end integration patterns to maintain secure session creation and teardown.
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2013 | 2013 |
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Domain Name System (DNS) | IaaS |
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2017 | 2017 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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Domain Name System (DNS) | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2019 | 2019 |
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DDoS Protection | CyberSecurity |
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2016 | 2016 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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