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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Apotek 1 Gruppen Tech Stack and Enterprise Applications

Apotek 1 Gruppen Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Algolia Legacy Algolia Search Application, Web and Enterprise Search Content Management n/a 2022 2022
In 2022, Apotek 1 Gruppen implemented Algolia Search on its public website, deploying Algolia Search as the primary search layer to power online product discovery. The implementation is categorized under Application, Web and Enterprise Search and centers on improving site search relevance and navigation across the retailer's digital storefront in Norway. The deployment uses Algolia Search hosted APIs and front end search components to deliver instant search and autocomplete experiences, with configuration work focused on relevance tuning, faceted filtering, and ranking strategies. Indexing pipelines were established to surface product and content records from the website into Algolia, and the Algolia Search application was configured to support category and attribute-based facets for pharmacy and retail product catalogs. Operational integration concentrates on the public website search layer, embedding Algolia Search into search result pages and product listing flows to support customer-facing discovery and merchandising use cases. The implementation emphasizes index refresh and update workflows tied to the website catalog, and leverages Algolia Search query handling and analytics to inform ongoing tuning of search relevance. Governance responsibilities were organized around digital commerce and merchandising teams, who manage relevance rules, synonyms, and business-defined ranking adjustments within Algolia Search. The rollout focused on the online channel serving Norway and established operational processes for index updates, search configuration change control, and cross-functional review of search relevancy and merchandising policies.
Apotek 1 Gruppen CRM
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VAR/SI
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Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2017 2017
In 2017, Apotek 1 Gruppen deployed Hotjar on its public website to capture onsite user behavior and feedback. Apotek 1 Gruppen implemented Hotjar as a Customer Experience application to support digital channels across its Norway retail operations. Apotek 1 Gruppen uses Hotjar, a Customer Experience application, to support digital product, UX research, and ecommerce business functions. The Hotjar deployment leveraged behavioral analytics capabilities typical of the Customer Experience category, including session recordings, heatmaps, conversion funnel visualization, form analytics, and page feedback surveys. The implementation focused on page level instrumentation across customer journeys, enabling qualitative insight for product managers, UX designers, and marketing teams. Operational governance emphasized web based instrumentation and iterative UX testing, with Hotjar data routed into product decision cycles and sprint planning.
Marketing Automation CRM 2018 2018
Apotek 1 Gruppen ITSM
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VAR/SI
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Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2022 2022
In 2022, Apotek 1 Gruppen deployed Atlassian Jira Service Desk as an IT Service Management solution exposed through its public website service portal. Atlassian Jira Service Desk centralizes web-based ticket intake, enabling customers to submit support requests and triggering structured incident and request workflows. Configuration focuses on request submission, queue management, SLA-aware routing and automation to support structured triage, escalation and fulfillment processes. Operational coverage spans customer support and internal IT service teams at Apotek 1 Gruppen, with governance embodied in defined request types, prioritization rules and ticket ownership handoffs to ensure consistent handling and routing.
Apotek 1 Gruppen PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
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Insight
Transactional Email PaaS 2021 2021
Transactional Email PaaS 2021 2021
Apotek 1 Gruppen IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2017 2017
Cloud Storage IaaS 2021 2021
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Apotek 1 Gruppen

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Apotek 1 Gruppen Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Apotek 1 Gruppen IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Apotek 1 Gruppen digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Apotek 1 Gruppen Technographics
Apotek 1 Gruppen is a Retail organization based in Norway, with around 3500 employees and annual revenues of $567.0 million.
Apotek 1 Gruppen operates a diverse technology stack with applications such as Algolia Search, Hotjar and Atlassian Jira Service Desk, covering areas like Application, Web and Enterprise Search, Customer Experience and IT Service Management.
Apotek 1 Gruppen has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Algolia, Contentsquare and Atlassian.
Apotek 1 Gruppen recently adopted applications including Algolia Search in 2022, Atlassian Jira Service Desk in 2022 and Amazon CloudFront in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Apotek 1 Gruppen’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Apotek 1 Gruppen’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Apotek 1 Gruppen technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.