Veghel, 5463,
Netherlands
Apotheek T Zuid Technographics
Apotheek T Zuid Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Apotheek T Zuid and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8 Apotheek T Zuid employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Apotheek T Zuid has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2023, Microsoft 365 for Collaboration in 2021, Adobe Commerce (ex Magento) for eCommerce in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Apotheek T Zuid is running and its propensity to invest more and deepen its relationship with Zendesk , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Apotheek T Zuid revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Apotheek T Zuid intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Apotheek T Zuid Tech Stack and Enterprise Applications
Apotheek T Zuid AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, Apotheek T Zuid implemented Zendesk Chat to add a real-time customer messaging channel on its public website. Zendesk Chat is deployed as a cloud SaaS web chat widget and is used as a Chatbots and Conversational AI solution to support retail pharmacy customer service and patient communications. The implementation focused on embedding the Zendesk Chat widget into web pages that receive customer inquiries and configuring agent access for pharmacy staff.
The deployment included configuration of live chat routing, availability presence, canned responses and chat transcript capture to standardize front-line responses. Operational scope covers customer-facing interactions on the Apotheek T Zuid website and internal access for pharmacy staff and customer service activities, with workflow changes to route inbound inquiries into the chat console. Governance centered on lightweight operational rules and templated responses appropriate for an eight person retail pharmacy, aligning the Chatbots and Conversational AI capability with existing customer service processes.
|
Apotheek T Zuid Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
|
Apotheek T Zuid eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2023 | 2023 |
In 2023, Apotheek T Zuid implemented Adobe Commerce (ex Magento) for eCommerce. The deployment provisioned Adobe Commerce as the primary storefront for https://www.apotheekzuid.leef.nl, consolidating online product catalog, shopping cart, checkout, and customer account capabilities to support retail pharmacy sales. The implementation scope covered a single Netherlands site and was sized for an eight person organization, with operational ownership retained by internal staff.
Configuration emphasized eCommerce functional modules including catalog management, product and pricing configuration, tax and regulatory settings, checkout orchestration, order management, and customer account management, reflecting standard Adobe Commerce feature sets. Operational workflows were adjusted to route online orders into existing pharmacy fulfillment and point of sale processes, and catalog governance was assigned to product administrators within the pharmacy. Adobe Commerce (ex Magento) is used to centralize online retail operations for Apotheek T Zuid in the eCommerce category.
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Apotheek T Zuid CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Data Platform | CRM |
|
2023 | 2023 |
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Apotheek T Zuid ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2023 | 2023 |
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Apotheek T Zuid IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Apotheek T Zuid
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Apotheek T Zuid Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||