AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

App Group Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
Collaboration Collaboration 2021 2021
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Multidev Technologies Legacy ChainDrive Web Order Fulfillment Order Management SCM n/a 2019 2019
In 2019, App Group implemented ChainDrive Web Order Fulfillment from Multidev Technologies as its Order Management platform. The deployment established ChainDrive Web Order Fulfillment as the central system for capturing and processing omni channel orders for the Canadian retail operation. The implementation emphasized core order management capabilities, including web order capture, centralized order orchestration, inventory visibility and allocation across channels, reservation and fulfillment routing, and order status tracking. Configuration work focused on fulfillment orchestration to support store and distribution center picking, and on workflow rules for allocation and backorder handling. Integrations were implemented at the systems interface level to connect the Order Management solution with the retailer s ecommerce storefront, point of sale systems, warehouse execution capabilities, and external carrier and payment touchpoints. Operational coverage included ecommerce operations, store fulfillment teams, customer service, and distribution functions within the company s Canadian footprint. Governance and process changes accompanied the rollout, with centralized order management policies, SLA definitions for fulfillment channels, and updated operational procedures for store based picking and returns handling. Training and process documentation targeted merchandising, operations, and customer service teams to align with ChainDrive Web Order Fulfillment workflows.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
IT Decision Makers and Key Stakeholders at App Group
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by App Group Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD App Group Technographics

App Group is a Retail organization based in Canada, with around 180 employees and annual revenues of $22.0 million.

App Group operates a diverse technology stack with applications such as Microsoft 365, ChainDrive Web Order Fulfillment and Zendesk Service, covering areas like Collaboration, Order Management and Customer Support.

App Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Multidev Technologies and Zendesk.

App Group recently adopted applications including Atlassian Jira Service Desk in 2022, CodeTwo Email Signatures in 2021 and Zendesk Service in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of App Group’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates App Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete App Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.