Appalachian Regional Healthcare System Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Appalachian Regional Healthcare System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Appalachian Regional Healthcare System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Appalachian Regional Healthcare System has purchased the following applications: Corpay AP Automation for AP Automation in 2019, HealthcareSource Applicant Tracking System for Applicant Tracking System in 2018, EPIC EHR for Electronic Health Record in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Appalachian Regional Healthcare System is running and its propensity to invest more and deepen its relationship with Corpay, a Fleetcore Company , HealthcareSource , Infor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Appalachian Regional Healthcare System revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Appalachian Regional Healthcare System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Corpay, a Fleetcore Company | Legacy | Corpay AP Automation | AP Automation | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Appalachian Regional Healthcare System implemented Corpay AP Automation in the AP Automation category. The deployment emphasized AP Gateway capabilities to centralize payment visibility and reduce reliance on paper checks for the health system's accounts payable team.
The implementation configured vendor enrollment workflows, automated credit card payment processing, enabled ACH payment options, and surfaced rebate reporting through the Corpay AP Automation solution. Corpay AP Automation provided a portal-style view for vendor enrollment status and payment options, allowing AP staff to manage supplier enrollment and present multiple electronic payment methods to contracted professionals.
Operational scope covered the accounts payable department, the finance organization that receives rebates, and a broad set of suppliers and contract employees across the system's multiple locations. The rollout used the AP Gateway product from Nvoicepay to streamline payments, with AP clerks saving about 20 to 25 hours per month on manual credit card payment processing, and the finance team receiving roughly 65,500 dollars in annual rebates.
Governance and process changes prioritized accelerating supplier enrollment and shifting workflows to electronic payments so AP staff could focus on core healthcare financial operations. As Senior Accountant Lori Carpenter Rice summarized, It changes the way the work is done, and the AP team can see vendor enrollment and payment information at a glance.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HealthcareSource | Legacy | HealthcareSource Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Appalachian Regional Healthcare System deployed HealthcareSource Applicant Tracking System as its Applicant Tracking System on the public careers website. The deployment centralized job posting distribution and applicant intake, providing a single web-facing entry point for internal and external applicants. The configuration emphasized candidate capture and tracking through online applications hosted on the healthcare system website.
Implementation included standard Applicant Tracking System modules such as requisition and job posting management, candidate profile and application management, configurable hiring workflows, and reporting dashboards. The HealthcareSource Applicant Tracking System was configured to support requisition approvals, candidate screening and status progression, and interview scheduling automation to align recruiting processes with organizational hiring practices. Resume parsing and structured application forms were used to capture credential and compliance related fields common to clinical hiring.
The solution is operated by recruiting and human resources teams across Appalachian Regional Healthcare System facilities, with role-based access for hiring managers and HR administrators to manage requisitions and candidate communications. Integration focused on embedding the HealthcareSource Applicant Tracking System into the public career site to maintain a consistent candidate experience and to centralize applicant data within the ATS. Governance practices included configured workflow permissions and approval chains to enforce hiring governance and data capture consistent with healthcare compliance requirements.
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Core HR | HCM |
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2007 | 2007 |
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Payroll | HCM |
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2013 | 2013 |
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Workforce Management | HCM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | EPIC EHR | Electronic Health Record | ERP Services and Operations | n/a | 2022 | 2023 |
In 2022, Appalachian Regional Healthcare System began an EPIC EHR implementation after signing a long-term Management Services Agreement with the UNC Health board of directors, an affiliation intended to expand access to clinical resources for rural patients in the High Country region of North Carolina. The project is an Electronic Health Record deployment centered on integrating patient access and clinical workflows between ARHS and UNC Health governance structures.
The EPIC EHR implementation emphasized enabling core inpatient and ambulatory clinical workflows and patient access capabilities consistent with Electronic Health Record deployments, including clinical documentation, order entry, scheduling, and patient portal connectivity. Configuration work prioritized aligning clinical workflow templates and access controls to support clinicians and patient registration staff across ARHS facilities.
Integrations explicitly include EHR integration with the Epic MyChart patient portal to extend patient-facing access and communication. The Management Services Agreement creates technical and operational alignment with UNC Health, enabling shared resource access and interoperability planning to support cross-organization information exchange and coordinated care in the region.
Governance for the deployment is organized through the affiliation and MSA, establishing joint oversight between ARHS and UNC Health for rollout sequencing, data governance, and clinical change management. The most significant benefit cited from the agreement is access to EHR integration with the Epic MyChart patient portal, which is expected to improve patient access and engagement for the High Country service area.
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Electronic Health Record | ERP Services and Operations |
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2022 | 2023 |
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Healthcare ERP | ERP Services and Operations |
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2007 | 2007 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2022 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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