Applebee’s
450 N Brand Blvd,
Glendale, 91203, CA,
United States
Glendale, 91203, CA,
United States
1 888-592-7753
Retail
Applebee’s Technographics
Applebee’s Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Applebee’s and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 28000 Applebee’s employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Applebee’s has purchased the following applications: Navrae Invoice for AP Automation in 2019, Hirebridge Applicant Tracking for Applicant Tracking System in 2018, Oracle MICROS for Restaurants for Point Of Sale in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Applebee’s is running and its propensity to invest more and deepen its relationship with Navrae , Oracle , Hirebridge or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Applebee’s revenues, which have grown to $5.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Applebee’s intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Applebee’s Tech Stack and Enterprise Applications
Applebee’s ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Navrae | Legacy | Navrae Invoice | AP Automation | ERP | n/a | 2019 | 2019 |
In 2019 Applebee's implemented Navrae Invoice in the AP Automation category to support an Applebee's franchise in the United States with bookkeeping, payroll and invoice-related automation. The deployment centered on Navrae Invoice invoice capture and AP Automation capabilities, and the vendor testimonial specifically cites customized payroll report generation and task automation as configured features. The implementation emphasis was on automating invoice ingestion and structured data capture, applying AP Automation workflows to route invoices and accelerate bookkeeping entries at the franchise level. Operational coverage focused on finance and payroll functions for the franchise bookkeeping team across the United States, incorporating AP Automation into daily bookkeeping and payroll cycles and configuring automated task assignments and standardized payroll reporting templates to formalize workflow and reduce manual touchpoints.
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ERP Financial | ERP |
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2010 | 2010 |
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Applebee’s HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hirebridge | Legacy | Hirebridge Applicant Tracking | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Applebee’s deployed Hirebridge Applicant Tracking as its Applicant Tracking System. The deployment surfaces Hirebridge Applicant Tracking on Applebee’s public careers site, using the vendor’s application intake pages and quick apply flows to capture external applicants.
Implementation centered on core Applicant Tracking System capabilities including job posting and career portal integration, applicant intake and tracking, candidate profile management, pipeline stage workflows, and interview scheduling. The Hirebridge Applicant Tracking instance was configured to host job requisitions, control application routing, and maintain candidate status transitions from application through selection.
Operationally the solution supports recruiting and talent acquisition activities via the website, consolidating external applicant data in Hirebridge Applicant Tracking for review by hiring teams. Governance and workflow controls were implemented through configured requisition approvals and role based access for recruiting stakeholders on the careers site.
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Recruiting Chatbot | HCM |
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2019 | 2019 |
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Recruiting | HCM |
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2021 | 2021 |
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Applebee’s ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle MICROS for Restaurants | Point Of Sale | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Applebee's implemented Oracle MICROS for Restaurants as its Point Of Sale platform at a server location in Tucson, AZ with documented operation between May 2016 and March 2018. The deployment used server based POS terminals and personal Micros keys to capture guest orders, apply modifiers, sequence courses, and process credit card and cash transactions, with explicit workflows for station setup and takedown, side work, and sales accountability. Oracle MICROS for Restaurants was used for menu configuration, order entry, garnishing and delivery coordination, and integrated operational behaviors such as following sanitation and alcohol awareness procedures and responding to supervisor escalation for unusual matters.
Operational governance emphasized role based responsibilities and shift reconciliation, requiring team members to operate Micros, make transactional changes, accurately conduct credit card transactions, and complete cash counts at shift end. The Point Of Sale implementation directly supported business functions in guest service, payment processing, table management, and sales incentive execution, and the system usage was embedded into standard operating practices including portion control, check back procedures, and inter team communication via the Micros system.
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Applebee’s AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2021 | 2021 |
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Applebee’s AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cognitive Computing | AI-Powered Application |
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2024 | 2024 |
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Applebee’s Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Applebee’s Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2014 | 2014 |
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Applebee’s CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Applebee’s EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2010 | 2010 |
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Applebee’s Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2011 | 2011 |
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Supplier Relationship Management | Procurement |
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2011 | 2011 |
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Applebee’s PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Applebee’s IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Applebee’s CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Applebee’s
| First Name | Last Name | Title | Function | Department | Phone | |
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Assoc. Director, Procurement | Director | Procurement | |
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Assoc. Director of Non-Food Procurement | Director | Procurement | |
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Senior Manager of Financial Systems | Manager | IT | |
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Category Manager | Manager | Procurement | |
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Director, Operations Services | Director | Finance | |
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IT Manager | Manager | IT | |
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Finance Manager | Manager | Finance | |
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Executive Director, Technology Product Management | Director | IT | |
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Manager, Point of Sale (POS) & Online Menu Implementation | Manager | Finance | |
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Director of Information Technology, POS | Director | IT | |
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Executive Director, IT | Director | Finance | |
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Vice President Human Resources | VP | HR | |
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Human Resources Manager | Manager | HR | |
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Field HR Manager | Manager | HR | |
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Senior Director of Operations | Director | Operations | |
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General Manager | Manager | Finance | |
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Apps Being Evaluated by Applebee’s Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Applebee’s IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Applebee’s digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Applebee’s Technographics
Applebee’s is a Retail organization based in United States,
with around 28000 employees and annual revenues of $5.00 billion.
Applebee’s operates a diverse technology stack with applications such as
Navrae Invoice, Hirebridge Applicant Tracking and Oracle MICROS for Restaurants,
covering areas like AP Automation, Applicant Tracking System and Point Of Sale.
Applebee’s has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Navrae, Hirebridge and Oracle.
Applebee’s recently adopted applications including
SoundHound Houndify AI Platform in 2024, Workstream Hiring in 2021 and Sift Science Digital Trust Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Applebee’s’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Applebee’s’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Applebee’s technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.