Appspace (M) Sdn Bhd
Floor 14 Menara Darussalam 12 Jalan Pinang,
Kuala Lumpur, 50450,
Malaysia
Kuala Lumpur, 50450,
Malaysia
60 3-2773-0800
Professional Services
Appspace (M) Sdn Bhd Technographics
Appspace (M) Sdn Bhd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Appspace (M) Sdn Bhd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Appspace (M) Sdn Bhd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Appspace (M) Sdn Bhd has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Appspace (M) Sdn Bhd is running and its propensity to invest more and deepen its relationship with Oracle , Salesforce , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Appspace (M) Sdn Bhd revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Appspace (M) Sdn Bhd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Appspace (M) Sdn Bhd Tech Stack and Enterprise Applications
Appspace (M) Sdn Bhd ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014, Appspace (M) Sdn Bhd implemented Oracle NetSuite ERP as its ERP Financial platform to centralize core business processes in a cloud environment. The deployment established a single cloud ERP instance managing Sales, Financials, HR Management, Orders and Projects across the Malaysia operation.
Oracle NetSuite ERP was configured to cover financial management modules including general ledger, accounts receivable and accounts payable, combined with order management and project accounting capabilities to support order-to-cash and project billing workflows. The implementation also encompassed HR Management features to manage employee records and basic HR workflows, and Sales-facing processes to track opportunities through order fulfillment. These module choices reflect a modular, cloud-first ERP Financial architecture and standard functional workflows for finance, sales and project operations.
Operationally the cloud deployment unified finance, sales, project operations and HR teams under a single data model, enabling standardized financial close, order processing and project cost tracking across Malaysia. Governance emphasized centralized configuration controls and role-based access for finance, sales and HR, together with standardized workflows for order entry, invoicing and project billing.
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Appspace (M) Sdn Bhd AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Appspace (M) Sdn Bhd deployed Salesforce Chat (formerly Salesforce Live Agent) to provide live customer-facing chat on its corporate website. The implementation uses Salesforce Chat (formerly Salesforce Live Agent) as the primary Chatbots and Conversational AI solution embedded in site pages for real-time user engagement, with a web-hosted in-page chat console exposed to anonymous and authenticated visitors.
Functional capabilities implemented align with standard chat and conversational workflows including real-time messaging, agent routing and transfer, chat transcript capture, and pre-chat data collection to feed internal support workflows. Operational scope is focused on web-based customer engagement and support, impacting customer support and digital sales touchpoints, and governance and operational ownership are exercised by the web support and customer experience teams through the Salesforce Chat console to manage live sessions and session histories.
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Appspace (M) Sdn Bhd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Appspace (M) Sdn Bhd deployed Cisco Webex Meetings, embedding the Cisco Webex Meetings application on its public website to enable browser-based conferencing and direct meeting joins for clients and internal teams. The deployment is categorized under Audio Video and Web Conferencing and was configured to support client presentations, remote workshops, and synchronous collaboration across the professional services organization.
The implementation used standard Audio Video and Web Conferencing capabilities such as hosted meeting scheduling, browser-based join, participant and host controls, screen and content sharing, and cloud recording to support delivery and sales workflows. Operational governance emphasized centralized administration of user accounts and meeting policies, with configuration focused on website-embedded join flows and meeting orchestration for client-facing delivery teams and sales personnel.
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Collaboration | Collaboration |
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2017 | 2017 |
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Appspace (M) Sdn Bhd Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Appspace (M) Sdn Bhd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Appspace (M) Sdn Bhd ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Incident Management | ITSM |
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2016 | 2016 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Appspace (M) Sdn Bhd PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Appspace (M) Sdn Bhd PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Appspace (M) Sdn Bhd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Appspace (M) Sdn Bhd CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Appspace (M) Sdn Bhd
| First Name | Last Name | Title | Function | Department | Phone | |
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Development Lead | Manager | Finance | |
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Software Engineer | Manager | IT | |
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Associate Software Architect | Manager | IT | |
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Director, Customer Experience | Director | Customer Service | |
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Apps Being Evaluated by Appspace (M) Sdn Bhd Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Appspace (M) Sdn Bhd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Appspace (M) Sdn Bhd digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Appspace (M) Sdn Bhd Technographics
Appspace (M) Sdn Bhd is a Professional Services organization based in Malaysia,
with around 120 employees and annual revenues of $10.0 million.
Appspace (M) Sdn Bhd operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Salesforce Chat (formerly Salesforce Live Agent) and Cisco Webex Meetings,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Appspace (M) Sdn Bhd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Salesforce and Cisco Systems.
Appspace (M) Sdn Bhd recently adopted applications including
DocuSign eSignature in 2021, Salesforce Sales Cloud in 2021 and LogMeIn GoToMyPC in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Appspace (M) Sdn Bhd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Appspace (M) Sdn Bhd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Appspace (M) Sdn Bhd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.