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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Aqua Palvelu Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2018 2018
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2022 2022
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2017 2017
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
LeadDesk Legacy GetJenny JennyBot Chatbots and Conversational AI AI-Powered Application n/a 2021 2021 In 2021, Aqua Palvelu implemented GetJenny JennyBot on its public website. The deployment used GetJenny JennyBot to introduce Chatbots and Conversational AI capabilities for customer service and site visitor engagement, explicitly linking the company, application, category, and business function. The implementation centers on a web chat widget embedded into the corporate site, configured with natural language understanding, intent classification, scripted conversation flows, and a managed FAQ knowledge base. GetJenny JennyBot was configured to route routine inquiries, apply fallback handling, and support administrative content updates and conversation analytics through the vendor console. Operational coverage focused on website-driven customer interactions for Aqua Palvelu in Finland, reflecting a compact footprint consistent with a 52 employee professional services firm. Governance practices described include scheduled content and training data reviews, role based administrative access for the GetJenny JennyBot console, and monitoring workflows to tune conversational intents, with the rollout confined to the website channel and no additional integrations specified.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Collaboration Collaboration 2019 2019
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
eCommerce eCommerce 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Marketing Automation CRM 2020 2020
IT Decision Makers and Key Stakeholders at Aqua Palvelu
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Aqua Palvelu Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Aqua Palvelu Technographics

Aqua Palvelu is a Professional Services organization based in Finland, with around 52 employees and annual revenues of $12.0 million.

Aqua Palvelu operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, New Relic APM and GetJenny JennyBot, covering areas like Application Hosting and Computing Services, Application Performance Management and Chatbots and Conversational AI.

Aqua Palvelu has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, New Relic and LeadDesk.

Aqua Palvelu recently adopted applications including DigitalOcean Droplets in 2022, GetJenny JennyBot in 2021 and WooCommerce in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Aqua Palvelu’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Aqua Palvelu’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Aqua Palvelu technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.