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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Aqua Palvelu Tech Stack and Enterprise Applications

Aqua Palvelu AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LeadDesk Legacy GetJenny JennyBot Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Aqua Palvelu implemented GetJenny JennyBot on its public website. The deployment used GetJenny JennyBot to introduce Chatbots and Conversational AI capabilities for customer service and site visitor engagement, explicitly linking the company, application, category, and business function. The implementation centers on a web chat widget embedded into the corporate site, configured with natural language understanding, intent classification, scripted conversation flows, and a managed FAQ knowledge base. GetJenny JennyBot was configured to route routine inquiries, apply fallback handling, and support administrative content updates and conversation analytics through the vendor console. Operational coverage focused on website-driven customer interactions for Aqua Palvelu in Finland, reflecting a compact footprint consistent with a 52 employee professional services firm. Governance practices described include scheduled content and training data reviews, role based administrative access for the GetJenny JennyBot console, and monitoring workflows to tune conversational intents, with the rollout confined to the website channel and no additional integrations specified.
Aqua Palvelu Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, Aqua Palvelu implemented Microsoft 365 as its primary Collaboration platform. The rollout targeted the Finland-based professional services organization and was provisioned for its roughly 52 employees to standardize internal collaboration and content workflows. Microsoft 365 was configured to deliver core Collaboration capabilities, including Exchange Online for email and calendaring, Microsoft Teams for chat and meetings, SharePoint Online for document management and intranet, OneDrive for personal file sync, and the Office client applications. Configuration emphasis included group-based access, team sites and document libraries to support project delivery and client service processes. The company lists Microsoft 365 on its public website, reflecting the platform as a visible part of its cloud tooling. Operational coverage focused on internal collaboration, centralized email and document management, and client-facing content publishing workflows that align with the Collaboration category. Governance design centered on cloud identity and role based access controls, document retention and content classification, and external sharing policies to manage permissions and compliance. The implementation reads as a category-aligned adoption of Microsoft 365 for Collaboration across Aqua Palvelu business functions.
Aqua Palvelu eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WooCommerce eCommerce eCommerce n/a 2021 2021
In 2021 Aqua Palvelu implemented WooCommerce to add eCommerce functionality to its public website. The deployment uses WooCommerce as the commerce layer embedded within the site's WordPress framework, providing product catalog, cart and checkout, and order management capabilities. Implemented modules align with standard eCommerce capabilities, including product listings, pricing configuration, cart workflows, checkout orchestration and basic order processing. Catalog and order administration are handled in the WordPress admin console, with configuration and content management performed through the site back end. Operational scope is the Finland-facing company website, supporting customer-facing sales and internal operations for a 52 employee professional services firm. Governance and workflows are implemented at the site and admin level, aligning commerce operations with the company sales and operations teams and centralizing product and order workflows in WordPress and WooCommerce.
Aqua Palvelu CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2020 2020
Aqua Palvelu ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2017 2017
Aqua Palvelu IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Aqua Palvelu

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Aqua Palvelu Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aqua Palvelu IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aqua Palvelu digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Aqua Palvelu Technographics
Aqua Palvelu is a Professional Services organization based in Finland, with around 52 employees and annual revenues of $12.0 million.
Aqua Palvelu operates a diverse technology stack with applications such as GetJenny JennyBot, Microsoft 365 and WooCommerce, covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Aqua Palvelu has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LeadDesk, Microsoft and Automattic.
Aqua Palvelu recently adopted applications including DigitalOcean Droplets in 2022, GetJenny JennyBot in 2021 and WooCommerce in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aqua Palvelu’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Aqua Palvelu’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aqua Palvelu technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.