Aqua Palvelu Technographics
Aqua Palvelu Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aqua Palvelu and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 52 Aqua Palvelu employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aqua Palvelu has purchased the following applications: GetJenny JennyBot for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2019, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aqua Palvelu is running and its propensity to invest more and deepen its relationship with LeadDesk , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aqua Palvelu revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aqua Palvelu intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aqua Palvelu Tech Stack and Enterprise Applications
Aqua Palvelu AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LeadDesk | Legacy | GetJenny JennyBot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Aqua Palvelu implemented GetJenny JennyBot on its public website. The deployment used GetJenny JennyBot to introduce Chatbots and Conversational AI capabilities for customer service and site visitor engagement, explicitly linking the company, application, category, and business function.
The implementation centers on a web chat widget embedded into the corporate site, configured with natural language understanding, intent classification, scripted conversation flows, and a managed FAQ knowledge base. GetJenny JennyBot was configured to route routine inquiries, apply fallback handling, and support administrative content updates and conversation analytics through the vendor console.
Operational coverage focused on website-driven customer interactions for Aqua Palvelu in Finland, reflecting a compact footprint consistent with a 52 employee professional services firm. Governance practices described include scheduled content and training data reviews, role based administrative access for the GetJenny JennyBot console, and monitoring workflows to tune conversational intents, with the rollout confined to the website channel and no additional integrations specified.
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Aqua Palvelu Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Aqua Palvelu implemented Microsoft 365 as its primary Collaboration platform. The rollout targeted the Finland-based professional services organization and was provisioned for its roughly 52 employees to standardize internal collaboration and content workflows.
Microsoft 365 was configured to deliver core Collaboration capabilities, including Exchange Online for email and calendaring, Microsoft Teams for chat and meetings, SharePoint Online for document management and intranet, OneDrive for personal file sync, and the Office client applications. Configuration emphasis included group-based access, team sites and document libraries to support project delivery and client service processes.
The company lists Microsoft 365 on its public website, reflecting the platform as a visible part of its cloud tooling. Operational coverage focused on internal collaboration, centralized email and document management, and client-facing content publishing workflows that align with the Collaboration category.
Governance design centered on cloud identity and role based access controls, document retention and content classification, and external sharing policies to manage permissions and compliance. The implementation reads as a category-aligned adoption of Microsoft 365 for Collaboration across Aqua Palvelu business functions.
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Aqua Palvelu eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021 Aqua Palvelu implemented WooCommerce to add eCommerce functionality to its public website. The deployment uses WooCommerce as the commerce layer embedded within the site's WordPress framework, providing product catalog, cart and checkout, and order management capabilities.
Implemented modules align with standard eCommerce capabilities, including product listings, pricing configuration, cart workflows, checkout orchestration and basic order processing. Catalog and order administration are handled in the WordPress admin console, with configuration and content management performed through the site back end.
Operational scope is the Finland-facing company website, supporting customer-facing sales and internal operations for a 52 employee professional services firm. Governance and workflows are implemented at the site and admin level, aligning commerce operations with the company sales and operations teams and centralizing product and order workflows in WordPress and WooCommerce.
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Aqua Palvelu CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2020 | 2020 |
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Aqua Palvelu ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Aqua Palvelu IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Aqua Palvelu
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Aqua Palvelu Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||