Kent, TN16 1DE,
United Kingdom
Aqualisa International Technographics
Aqualisa International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aqualisa International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Aqualisa International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aqualisa International has purchased the following applications: Exact Online for ERP Financial in 2021, Zendesk Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aqualisa International is running and its propensity to invest more and deepen its relationship with Exact Software , PayPal , Barclaycard or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aqualisa International revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aqualisa International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aqualisa International Tech Stack and Enterprise Applications
Aqualisa International ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Online | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, Aqualisa International implemented Exact Online as its ERP Financial application. The cloud-hosted deployment centralizes accounting for the UK-based manufacturing firm of roughly 50 employees. Exact Online is referenced on the company public website, indicating the application is surfaced as the primary finance platform.
Exact Online was configured to support core ERP Financial modules typical for SME finance operations, including general ledger, accounts payable, accounts receivable, invoicing, bank reconciliation, and statutory VAT reporting. Configuration emphasis aligned with small team workflows, including chart of accounts alignment, automated bookkeeping routines, and period close orchestration to streamline day-to-day accounting.
Operational coverage focuses on the finance and accounting function, providing cloud access for finance staff and administrators within the company. Governance was organized around centralized financial records, role-based access controls, and audit trail capability to support compliance and controlled financial workflows. Exact Online therefore serves as the primary system of record for transactional finance at Aqualisa International.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Aqualisa International AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Aqualisa International deployed Zendesk Chat on its public website, adopting a Chatbots and Conversational AI solution to enable real time customer messaging. The deployment places the Zendesk Chat web widget on product and support pages to surface live chat as a primary inbound channel.
Configuration focused on standard conversational workflows, including proactive greetings, canned responses for common product and installation queries, session transcript capture, and agent queue routing. Zendesk Chat was configured to retain visitor context and conversation history to support synchronous agent handling and asynchronous follow up, reflecting typical Chatbots and Conversational AI capabilities such as automated engagement and handoff to human agents.
Operational coverage centers on customer service and sales intake via the website, with chat handling and escalation processes managed through internal support workflows. Governance emphasizes availability scheduling and message routing rules to align agent shifts with site traffic, and conversation transcripts are used to inform case handling and follow up activities.
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Aqualisa International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Aqualisa International implemented Microsoft 365 as its Collaboration platform. The UK manufacturing company is using Microsoft 365 on their website and to support company-wide collaboration across roughly 50 employees, deploying cloud-hosted productivity and communication services.
The implementation centers on Microsoft 365 collaboration capabilities including Exchange Online email, Microsoft Teams for messaging and meetings, SharePoint and OneDrive for document management, and Office applications for content creation and real-time coauthoring. Configuration emphasizes cloud document libraries, SharePoint intranet pages, and collaborative workflows, with Microsoft 365 assets referenced on the public website indicating integration between web presence and corporate collaboration services. Operational coverage targets internal business functions such as engineering, operations, and administration in a single-site small enterprise model. Governance and rollout focused on standard user provisioning, mailbox and Teams channel setup, SharePoint site configuration, and basic access control policies aligned with small company administration.
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Aqualisa International eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Aqualisa International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Aqualisa International ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Aqualisa International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Aqualisa International
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Apps Being Evaluated by Aqualisa International Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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