Edinburgh, EH2 3ES,
United Kingdom
Aquila Insight Technographics
Aquila Insight Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aquila Insight and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 86 Aquila Insight employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aquila Insight has purchased the following applications: Microsoft 365 for Collaboration in 2015, Adobe Experience Cloud for Customer Experience in 2020, Atlassian Jira Service Desk for IT Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aquila Insight is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aquila Insight revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aquila Insight intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aquila Insight Tech Stack and Enterprise Applications
Aquila Insight Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Aquila Insight deployed Microsoft 365 to establish a unified Collaboration platform across the firm. The implementation focused on enterprise productivity and team collaboration for an 86 person professional services firm based in the United Kingdom, with Microsoft 365 used both for internal collaboration and referenced on the company website.
Microsoft 365 was configured to provide core Collaboration capabilities including Exchange Online for email, SharePoint Online and OneDrive for document management and file sync, and Microsoft Teams for real-time communication and meetings. Configuration work emphasized tenant provisioning, user account management, role based access controls, and standard Collaboration workflows such as document versioning, coauthoring, and team channels.
Operational coverage included consulting engagement teams, client delivery and internal support functions, with governance organized around centralized tenant administration and policy configuration for retention and access controls. Integrations and specific third party connections were not listed in the source, the observable signal is the presence of Microsoft 365 as the primary Collaboration application supporting Aquila Insight business functions.
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Collaboration | Collaboration |
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2022 | 2022 |
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Aquila Insight CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Aquila Insight implemented Adobe Experience Cloud for Customer Experience on its corporate website. The Adobe Experience Cloud deployment is focused on the company’s client-facing digital presence, centralizing web content delivery, visitor analytics, and digital engagement capabilities.
Configuration appears oriented toward marketing and client engagement functions, leveraging Customer Experience capabilities such as content management, digital asset orchestration, personalization and behavioral analytics to support targeted web experiences. Operational ownership is aligned to digital marketing and client services teams that maintain site content and visitor interactions, with governance implemented through standard web content workflows and publishing controls typical of enterprise experience platforms.
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Aquila Insight ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2018 | 2018 |
In 2018 Aquila Insight implemented Atlassian Jira Service Desk and exposed the application as a customer-facing support channel on their website. Aquila Insight implemented Atlassian Jira Service Desk in the IT Service Management category to manage customer and internal service requests and support workflows.
The deployment centers on a web portal implementation of Atlassian Jira Service Desk, providing standard IT Service Management capabilities including request intake and ticketing, self-service portal functionality, SLA tracking, and workflow automation. Configuration likely emphasized request queues and issue types aligned to professional services and client support workflows.
Operational coverage focuses on customer support and internal IT and client services teams, with the website acting as the primary intake and routing surface for incidents and service requests. Governance workstreams included defining request categories, routing rules, and SLA policies to standardize triage and escalation across teams.
Atlassian Jira Service Desk is used to centralize service operations for Aquila Insight within the United Kingdom context, providing a structured IT Service Management platform for managing client-facing and internal service processes.
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Aquila Insight PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Aquila Insight IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Aquila Insight CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Management | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Aquila Insight
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Aquila Insight Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||