Crows Nest, 2065, NSW,
Australia
ARA Group Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ARA Group Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 ARA Group Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ARA Group Australia has purchased the following applications: TEAM by WorkWave - Scheduling for Workforce Scheduling in 2024, Loc8 CMMS for Computerized Maintenance Management (CMMS) in 2021, Chatbase for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ARA Group Australia is running and its propensity to invest more and deepen its relationship with WorkWave , Loc8 , Chatbase or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ARA Group Australia revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ARA Group Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WorkWave | Legacy | TEAM by WorkWave - Scheduling | Workforce Scheduling | HCM | n/a | 2024 | 2025 |
In 2024, ARA Group Australia implemented TEAM by WorkWave - Scheduling to standardize workforce rostering across its cleaning services operations. The deployment targeted Workforce Scheduling capabilities to manage cleaning staff rosters and to capture on site clock ins and clock outs across multiple Australian sites.
The implementation used TEAM Software modules Timegate and TemplaCMS to operationalize roster generation, shift assignment and contract management. Timegate was configured for automated rostering and shift fill logic, while TemplaCMS managed contract templates, staff assignments and rules for recurring schedules.
Schedule and time capture feeds were integrated into payroll and reporting workflows to provide a unified source of truth for workforce scheduling and payroll inputs across ARA sites. The operational coverage encompassed cleaning staff and site managers across Australia, centralizing schedule orchestration and timekeeping for multi site operations.
Governance changes included centralized schedule ownership, updated roster approval processes and automated shift fill rules to reduce manual coordination. The deployment delivered faster rostering, automatic shift fill capability and improved payroll and reporting accuracy for multi site operations.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Loc8 | Legacy | Loc8 CMMS | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, ARA Group Australia implemented Loc8 CMMS to unify maintenance and job workflows across its approximately 50 business units. ARA Group Australia deployed Loc8 CMMS, a Computerized Maintenance Management (CMMS) application, to support facilities and field service operations across Australia.
The implementation concentrated on asset management and workforce and job management capabilities, configuring records to deliver real time access to asset data and to track jobs from request through completion. Standard CMMS functional workflows were instrumented for work order creation, scheduling and job lifecycle tracking to reduce administrative handoffs and increase frontline visibility. Configuration emphasized mobile field access and status updates to align site teams with central maintenance planners.
The rollout covered maintenance, facilities and field operations across Australia, bringing roughly 3,500 employees and about 50 operating units under a centralized maintenance workflow. Governance changes included standardizing job assignment rules, consolidating asset records as a single source of truth and instituting uniform job status reporting to improve operational coordination. The case study reports that the deployment delivered real time asset visibility and shortened job turnaround times.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chatbase | Legacy | Chatbase | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2024 | 2024 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Video Editing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2006 | 2006 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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Apps Development | PaaS |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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