Aramco Imports
6431 Bandini Blvd,
Commerce, 90040, CA,
United States
Commerce, 90040, CA,
United States
1 323 837-0888
Manufacturing
Aramco Imports Technographics
Aramco Imports Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aramco Imports and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Aramco Imports employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aramco Imports has purchased the following applications: SAP Business One for ERP Financial in 2018, Zendesk Chat for Chatbots and Conversational AI in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aramco Imports is running and its propensity to invest more and deepen its relationship with SAP , Zendesk , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aramco Imports revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aramco Imports intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aramco Imports Tech Stack and Enterprise Applications
Aramco Imports ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Aramco Imports implemented SAP Business One as its ERP Financial platform. The deployment targeted finance, accounting, and operational bookkeeping across the companys United States manufacturing operations and supported a workforce of about 250 employees.
SAP Business One was configured around core financial management capabilities typical of ERP Financial deployments, including general ledger structure, accounts payable, accounts receivable, bank reconciliation, fixed asset tracking, and financial reporting. Configuration emphasized chart of accounts alignment to manufacturing cost centers, transaction posting rules, and automated periodic closing workflows to support month end discipline.
The implementation extended configuration into procurement and inventory costing workflows to align material flows with financial ledgers, reflecting the system role in both finance and operations. No named external integrations were reported, so the deployment focused on internal module configuration, transactional controls, and accounting workflow orchestration within SAP Business One.
Governance and rollout included engagement of a SAP Business One consultant who managed system setup, end user training, and role based access controls. Process changes concentrated on standardized posting procedures and segregation of duties controls to enforce financial governance within the ERP Financial environment.
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Aramco Imports AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Aramco Imports deployed Zendesk Chat to introduce website-based conversational support. The deployment aligned with the Chatbots and Conversational AI category and focused on live web chat for customer interactions on aramcoimports.com.
The implementation used the Zopim web widget embedded on the corporate site, connecting front-end visitor chat to the Zendesk Chat agent console. Functional capabilities implemented included real-time messaging, preconfigured canned responses, proactive chat invitations, and basic visitor context and routing workflows consistent with Chatbots and Conversational AI solutions.
Operational coverage targeted customer service and sales intake on the company website for this United States manufacturing firm with 250 employees. Governance emphasized agent console configuration and standardized chat scripts to support consistent handling and web lead capture, with Zendesk Chat serving as the primary conversational interface.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Aramco Imports Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Aramco Imports implemented Cisco Webex Meetings as its primary Audio Video and Web Conferencing solution. The deployment uses Cisco Systems' cloud-hosted service and includes an embedded WebEx Panel on the corporate website to provide direct browser-based join and meeting discovery for external and internal participants.
Cisco Webex Meetings was configured to provide standard conferencing capabilities such as scheduled meetings, ad hoc video sessions, screen sharing, and meeting recording, aligning with Audio Video and Web Conferencing functional expectations. The implementation emphasized browser join workflows and an on-site WebEx Panel integration to streamline meeting access from the public website.
Operational rollout focused on improving real-time collaboration across corporate and operational teams within Aramco Imports, with governance controls introduced for meeting scheduling, attendee controls, and admin access to recordings. The approach centralized conferencing as a SaaS service under Cisco Webex Meetings and instrumented the website WebEx Panel to unify external access and internal collaboration.
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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Aramco Imports eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Aramco Imports CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Aramco Imports ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Aramco Imports IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Aramco Imports
| First Name | Last Name | Title | Function | Department | Phone | |
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Controller | Director | Finance | |
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Accounts Payable Manager | Manager | Finance | |
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Apps Being Evaluated by Aramco Imports Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aramco Imports IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aramco Imports digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Aramco Imports Technographics
Aramco Imports is a Manufacturing organization based in United States,
with around 250 employees and annual revenues of $40.0 million.
Aramco Imports operates a diverse technology stack with applications such as
SAP Business One, Zendesk Chat and Cisco Webex Meetings,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Aramco Imports has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Zendesk and Cisco Systems.
Aramco Imports recently adopted applications including
Cisco Webex Meetings in 2021, Twilio Segment in 2021 and Calendly in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aramco Imports’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Aramco Imports’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aramco Imports technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.