AI Buyer Insights:

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● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

Aramex United Arab Emirates
Location
11 B Street, Al Quoz Industrial Area 1,
Dubai, x,
United Arab Emirates
Website
https://www.aramex.com/ae/
Phone
971 4-286-5000
Artw industry
Transportation
Employee
Revenue

Aramex United Arab Emirates Technographics

Aramex United Arab Emirates Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Aramex United Arab Emirates and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Aramex United Arab Emirates employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Aramex United Arab Emirates has purchased the following applications: Visa Authorize.Net for Payment Processing in 2023, Sprinklr Conversational AI+ for Chatbots and Conversational AI in 2022, Workplace by Facebook for Collaboration in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Aramex United Arab Emirates is running and its propensity to invest more and deepen its relationship with Visa , Sprinklr , Facebook or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Aramex United Arab Emirates revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aramex United Arab Emirates intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Aramex United Arab Emirates Tech Stack and Enterprise Applications

Aramex United Arab Emirates ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Visa Legacy Visa Authorize.Net Payment Processing ERP n/a 2023 2023
Aramex United Arab Emirates AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sprinklr Legacy Sprinklr Conversational AI+ Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Aramex United Arab Emirates deployed Sprinklr Conversational AI+ to power a WhatsApp chatbot and an AI powered contact center service for customer service operations across the UAE and GCC. The engagement is classified under the Chatbots and Conversational AI category and focused on automating customer engagements on messaging channels and the contact center front line. The implementation used Sprinklr Conversational AI+ capabilities for conversational natural language understanding, automated self service flows, dynamic routing to CCaaS agents, and intent based escalation logic. Sprinklr AI+ features were also explored to augment bot containment and to refine automated resolution workflows, aligning platform configuration with common contact center automation patterns. Integrations were centered on the WhatsApp channel and the organization s AI powered CCaaS layer, providing a synchronous messaging pipeline between customers and the contact center platform. Operational coverage included customer service teams across Aramex UAE and broader GCC regions, supporting message intake, triage, and agent handoff in regional customer service operations. Governance emphasized containment and deflection monitoring, with reported operational outcomes documenting 99% bot containment, approximately 20.2 million cases deflected annually, and a reported savings of 1.3 million agent hours. Ongoing work includes expanding Sprinklr AI+ capabilities and tuning conversational models to maintain containment thresholds and escalation quality.
Aramex United Arab Emirates Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Facebook Legacy Workplace by Facebook Collaboration Collaboration n/a 2018 2018
Aramex United Arab Emirates CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2013 2013
Marketing Analytics CRM 2025 2025
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Aramex United Arab Emirates ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2017 2017
IT Service Management ITSM 2020 2020
Aramex United Arab Emirates IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2016 2016
Aramex United Arab Emirates CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Sockets Layer (SSL) CyberSecurity 2013 2013

IT Decision Makers and Key Stakeholders at Aramex United Arab Emirates

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Aramex United Arab Emirates Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aramex United Arab Emirates IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aramex United Arab Emirates digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Aramex United Arab Emirates Technographics
Aramex United Arab Emirates is a Transportation organization based in United Arab Emirates, with around 2000 employees and annual revenues of $350.0 million.
Aramex United Arab Emirates operates a diverse technology stack with applications such as Visa Authorize.Net, Sprinklr Conversational AI+ and Workplace by Facebook, covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Aramex United Arab Emirates has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Visa, Sprinklr and Facebook.
Aramex United Arab Emirates recently adopted applications including Microsoft Clarity in 2025, Visa Authorize.Net in 2023 and Microsoft Entra ID (formerly Azure Active Directory) in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aramex United Arab Emirates’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Aramex United Arab Emirates’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aramex United Arab Emirates technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.